1. The Name of Your Presentation
Start
The Name of Your Presentation
Your response:
Hi. This is Marcy Dunnovan. I work in Quality Assurance. I requested sabbatical leave from my supervisor. He said that he approved and sent the paperwork to you for final approval. I was wondering if you had approved my request yet.
I approve your request.
I do not approve your request.
Stay on the line I’ll make a decision now.
Let me check it out and call you back in 5 minutes.
I’ll get back to you next week.
Copyright © 2004 William Horton Consulting. All rights reserved.

2. The Name of Your Presentation
Feedback: Approve
The Name of Your Presentation
Your response:
I approve your request.
No. You do not have enough information to approve or disapprove the application.
Conduct the necessary research and then call the applicant back with your decision.
I do not approve your request.
Stay on the line I’ll make a decision now.
Let me check it out and call you back in 5 minutes.
I’ll get back to you next week.
Copyright © 2004 William Horton Consulting. All rights reserved.

3. The Name of Your Presentation
Feedback: Disapprove
The Name of Your Presentation
Your response:
I approve your request.
No. You do not have enough information to approve or disapprove the application.
Conduct the necessary research and then call the applicant back with your decision.
I do not approve your request.
Stay on the line I’ll make a decision now.
Let me check it out and call you back in 5 minutes.
I’ll get back to you next week.
Copyright © 2004 William Horton Consulting. All rights reserved.

4. The Name of Your Presentation
Feedback: Decide now
The Name of Your Presentation
Your response:
I approve your request.
No. You do not have enough information to approve or disapprove the application.
Conduct the necessary research and then call the applicant back with your decision.
I do not approve your request.
Stay on the line I’ll make a decision now.
Let me check it out and call you back in 5 minutes.
I’ll get back to you next week.
Copyright © 2004 William Horton Consulting. All rights reserved.

5. The Name of Your Presentation
Feedback: 5 minutes
The Name of Your Presentation
Your response:
I approve your request.
Right. This decision requires a bit of research before you can decide.
Conduct the necessary research and then call the applicant back with your decision.
I do not approve your request.
Stay on the line I’ll make a decision now.
Let me check it out and call you back in 5 minutes.
I’ll get back to you next week.
Copyright © 2004 William Horton Consulting. All rights reserved.

6. The Name of Your Presentation
Feedback: Next week
The Name of Your Presentation
Your response:
I approve your request.
No. The applicant deserves a quick response. You need to research the situation and decide.
Conduct the necessary research and then call the applicant back with your decision.
I do not approve your request.
Stay on the line I’ll make a decision now.
Let me check it out and call you back in 5 minutes.
I’ll get back to you next week.
Copyright © 2004 William Horton Consulting. All rights reserved.

7. The Name of Your Presentation
Pick folder
The Name of Your Presentation
What folder do you want to examine?
Marcy Dunnovan Personnel records
Marcy Dunnovan Leave Request
Copyright © 2004 William Horton Consulting. All rights reserved.

8. The Name of Your Presentation
Personnel records
The Name of Your Presentation
Marcy Dunnovan Personnel records
Name: Marcy Dunnovan
Position: Senior Quality Assurance Manager
Employee ID:
Date of hire: 25 October 1992
Supervisor: Charles Nguyen, Director, Quality Control
Disciplinary actions: None
Leave taken
1999 Medical - 2 weeks for back surgery.
2003 Family - 4 weeks for care of husband while he recovered from a heart attack.
Attendance: No serious problems.
Copyright © 2004 William Horton Consulting. All rights reserved.

9. The Name of Your Presentation
Leave request
The Name of Your Presentation
Marcy Dunnovan Leave Request
Name: Marcy Dunnovan Position: Senior Quality Assurance Manager
Employee ID:
Type leave requested: Sabbatical
Length requested: 3 months
Reason for leave: My husband just retired and we want to spend the summer sailing the Maritimes.
Copyright © 2004 William Horton Consulting. All rights reserved.

10. The Name of Your Presentation
Pick person to call
The Name of Your Presentation
Who do you want to call?
Charles Nguyen, Director, Quality Assurance X 9732
Mia Franchetti, VP, Human Resources X 9871
Godfried Hoft, Legal counsel X 4921
(Click the name of the person you want to call.)
Copyright © 2004 William Horton Consulting. All rights reserved.

11. The Name of Your Presentation
Call supervisor
The Name of Your Presentation
Yes, I approved the request, but I didn’t figure I had a choice. Sure, Marcy is a good employee, but I really hate to lose her during the summer months with so many others taking time off for vacation. We have a new product line coming out in the autumn and I do not know how we can do sufficient testing without her during the summer.
Copyright © 2004 William Horton Consulting. All rights reserved.

12. The Name of Your Presentation
Call HR
The Name of Your Presentation
I’m sorry, but I’m on my way to a meeting. The rules for sabbatical leave are pretty straight forward. They are spelled out in your Policy and Procedure manual.
Gotta go. Bye.
Copyright © 2004 William Horton Consulting. All rights reserved.

13. The Name of Your Presentation
Call Legal
The Name of Your Presentation
Thanks for calling. Sabbatical leave is not a legal issue unless it is applied inconsistently or unfairly.
My best advice is to follow written policies to the letter. I know it is sometimes tempting to bend the rules to reward a good employee, but any deviation from policy can make the company liable for extra compensation.
Copyright © 2004 William Horton Consulting. All rights reserved.

14. The Name of Your Presentation
Pick computer file
The Name of Your Presentation
Click the file you want to open:
M_Dunnovan_Employment
Policies_Leave_Sabbatical
Copyright © 2004 William Horton Consulting. All rights reserved.

15. The Name of Your Presentation
File: Employment
The Name of Your Presentation
Personnel record: Marcy Dunnovan
Name: Marcy Dunnovan
Position: Senior Quality Assurance Manager
Employee ID:
Date of hire: 25 October 1992
Supervisor: Charles Nguyen, Director, Quality Control
Disciplinary actions: None
Leave taken
1999 Medical - 2 weeks for back surgery.
2003 Family - 4 weeks for care of husband while he recovered from a heart attack.
Attendance: No serious problems.
Copyright © 2004 William Horton Consulting. All rights reserved.

16. The Name of Your Presentation
File: Sabbatical
The Name of Your Presentation
Policies > Leave > Sabbatical
Type leave Employee Sabbatical
Purpose Re-inspiration of the employee.
Eligibility Sabbatical leave is available to all non-exempt, supervisory employees with more than ten years cumulative employment. The employee must have held a supervisory position for three years and not be under any disciplinary sanctions.
Length The employee may take one week sabbatical for every year of service.
Approvals The employee’s supervisor and a HR supervisor must approve. Denial of the request must be based on requirements above.
Copyright © 2004 William Horton Consulting. All rights reserved.

17. The Name of Your Presentation
Pick document
The Name of Your Presentation
What document do you want to consult?
Family & medical leave policy
Sabbatical leave policy
(Click the document you want to consult.)
Copyright © 2004 William Horton Consulting. All rights reserved.

18. The Name of Your Presentation
Doc: Sabbatical leave
The Name of Your Presentation
Sabbatical leave
Purpose: Re-inspiration of the employee.
Eligibility: Available to all non-exempt, supervisory employees with more than ten years cumulative employment. The employee must have held a supervisory position for three years and not be under any disciplinary sanctions.
Length: The employee may take one week sabbatical for every year of service.
Approvals: The employee’s supervisor and a HR supervisor must approve. Denial of the request must be based on requirements above.
Copyright © 2004 William Horton Consulting. All rights reserved.

19. The Name of Your Presentation
Doc: Family leave
The Name of Your Presentation
Family and medical leave policy
Note: This policy implements the U.S. Federal Family and Medical Leave Act.
Eligibility: Non-exempt employees with 18-months continuous service.
Length: Up to 6 weeks unpaid leave every 6 weeks.
Requirements: The purpose of the leave must be to take care of a family emergency or the arrival of a baby.
Copyright © 2004 William Horton Consulting. All rights reserved.

20. Call back with decision
The Name of Your Presentation
Your response:
Hi. Thanks for calling me back. So, did you approve my sabbatical leave?
Yes, your leave is approved.
I need more information from you before I can decide.
No. You are not eligible for sabbatical leave.
No. Your supervisor did not approve the leave.
I changed it to a family and medical leave.
Copyright © 2004 William Horton Consulting. All rights reserved.

21. The Name of Your Presentation
Feedback: Approved
The Name of Your Presentation
Your response:
Correct. The employee is eligible for the leave. Company policy requires you to grant the leave if the employee is qualified.
Yes, your leave is approved.
I need more information from you before I can decide.
No. You are not eligible for sabbatical leave.
No. Your supervisor did not approve the leave.
I changed it to a family and medical leave.
Copyright © 2004 William Horton Consulting. All rights reserved.

22. Feedback: More info needed
The Name of Your Presentation
Your response:
Wrong. You have more than enough information available to you. Dig a little deeper and then try again.
Yes, your leave is approved.
I need more information from you before I can decide..
No. You are not eligible for sabbatical leave.
No. Your supervisor did not approve the leave.
I changed it to a family and medical leave.
Copyright © 2004 William Horton Consulting. All rights reserved.

23. Feedback: Not eligible
The Name of Your Presentation
Your response:
Wrong. The employee is eligible for sabbatical. Dig a little deeper and try again.
Yes, your leave is approved.
I need more information from you before I can decide.
No. You are not eligible for sabbatical leave.
No. Your supervisor did not approve the leave.
I changed it to a family and medical leave.
Copyright © 2004 William Horton Consulting. All rights reserved.

24. Feedback: Supervisor says no
The Name of Your Presentation
Your response:
Wrong. The supervisor cannot deny the request if the employee is eligible. Dig a little deeper and then try again.
Yes, your leave is approved.
I need more information from you before I can decide.
No. You are not eligible for sabbatical leave.
No. Your supervisor did not approve the leave.
I changed it to a family and medical leave.
Copyright © 2004 William Horton Consulting. All rights reserved.

25. Feedback: Family leave
The Name of Your Presentation
Your response:
Wrong. The employee is not eligible for family or medical leave. And you have no authority to change the type leave requested. Dig a little deeper and then try again.
Yes, your leave is approved.
I need more information from you before I can decide.
No. You are not eligible for sabbatical leave.
No. Your supervisor did not approve the leave.
I changed it to a family and medical leave.
Copyright © 2004 William Horton Consulting. All rights reserved.