1. A Strategy for Achieving World Class Perfor-mance
Six Sigma
A Strategy for Achieving World Class Perfor-mance

2. CONTENTS Introduction Understanding Six Sigma
Background and growth of Six sigma
Methodology
Key role of six sigma
What make it different
Benefits
Certificate of Six Sigma
Conclusion

3. SIX SIGMA
A highly disciplined process that helps us focus on developing and delivering near-perfect products and services.
The word Six Sigma is a statistical term that measures how far a given process deviates from perfection.
The central idea behind Six Sigma is that if you can measure how many “defects” you have in a process, you can systematically figure out how to eliminate them and get as close to “zero defects” as possible.

4. meaning
A term used in statistics to represent standard deviation, an indicator of the degree of variation in a set of a process

5. World Class Performance
With 99 % Quality
With Six Sigma
Quality
For every letters delivered
3,000 misdeliveries
1 misdelivery
For every week of TV broadcasting per channel
1.68 hours of dead air
1.8 seconds of dead air
Out of every 500,000 computer restarts
4100 crashes
Less than 2 crashes
Source: The Six Sigma Way by Peter Pande and Others

6. DEFINATION Business Definition
A break through strategy to significantly improve customer satisfaction and shareholder value by reducing variability in every aspect of business.
Technical Definition
A statistical term signifying 3.4 defects per million opportunities.

7. ORIGIN OF SIX SIGMA Motorola company that invented Six Sigma.
The term “Six Sigma” was coined by Bill Smith, an engineer with Motorola
Late 1970s - Motorola started experimenting with problem solving through statistical analysis
Motorola officially launched it’s Six Sigma program
Motorola saved more than $ 15 billion in the first 10 years of its Six Sigma effort

8. Lean Six Sigma Methodology

9. Six Sigma Project Methodology
Control
Define
Measure
Analyze
Improve
Establish standards to maintain process;
Design the controls, implement and monitor.
Evaluate financial impact of the project
Identify, evaluate and select projects for improvement
Set goals
Form teams.
Collect data on size of the selected problem,
identify key customer requirements,
Determine key product and process characteristic.
Analyze data, establish and confirm the “
vital few “ determinants of the performance.
Validate hypothesis
Improvement strategy
Develop ideas to remove root causes
Design and carry out experiments,
Optimize the process.

10. Benefits of Six Sigma Generates sustained success
Sets performance goal for everyone
Enhances value for customers;
Accelerates rate of improvement
Promotes learning across boundaries
Executes strategic change

11. THANK YOU -PHARMA STREET