1. AGAPE-NPI Special Partners’ Meeting
English Language Health and Social Services Access in Quebec Laval Highlights
AGAPE-NPI Special Partners’ Meeting
Dr. Joanne Pocock for CHSSN
September 29, 2016

3. Today’s Presentation CHSSN 2015 Survey on Community Vitality
Selected characteristics of the English- speaking community of Laval
Access to health and social services for the English-speaking community of Laval

4. CHSSN –CROP Survey on Community Vitality
Questionnaire
Each year the questionnaire is created in consultation with the stakeholders and leaders of English language community organizations and institutions.
The core of the study has remained the same across 2005, 2010 and Some modifications and new questions added to adjust to changing context.
Data Collection
The latest survey was conducted between February 27th and April 15 in 2015.
A total of 3,014 randomly selected English speakers across Quebec, aged 18 and over, answered the questionnaire through telephone interview.
CHSSN held focus groups in four regions in September and October of 2015.
Reporting
The CHSSN has produced two reports based on the findings from the 2015 survey.
The report on English Language Health and Social Services Access in Quebec is available in both English and French.

5. English-speaking Community of Laval
According to the 2011 Census of Canada, there are 82,080 English-speaking individuals living in the Laval region (RTS) of Quebec.
This group represents 20.6% of the total population of the region.
When Quebec’s English-speaking regional communities are compared, the community of Laval experienced the greatest jump in size from 1996 to 2011 along with Nord- du-Quebec. An increase of 31,367 individuals, or close to 62% growth, was experienced in the fifteen year period.

6. Age Structure

7. Seniors 55+ - Size and Proportion

8. Seniors and Low Income

9. Satisfaction with Access

11. Unpaid Care

12. Unpaid Care

13. Support Services

14. Anticipated Health and Social Service Needs

15. Language of Service – Doctor’s Office

16. Language of Service - Hospital Emergency

17. Language of Service - CLSC

18. Assistance with Communication

19. Source of Information

20. Thank-you! www.chssn.org