1. DuPont RIQ User Training
October 17, 2011

2. Agenda Introduction Safety Contact Find / List Locations Rate Inquiry
Refining Queries
Accessorials & Special Services
USPS Postal Service Link for Zip Inquiries
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3. Rate Inquiry
Buy Side
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4. Rate Inquiry
Rate Inquiry has been improved to allow users to make queries as specific as possible
The following slides will show you how you can do RIQ for
LTL / TL / AIR / DRAY rates
Bulk rates
Rates with requirements for Accessorials and Special Services
You can access RIQ in the following ways
User menu (Contract and Rate Management > Ask Oracle > Rate Inquiry)
Ask Oracle bar
Ask Oracle tool bar

5. Rate Inquiry
Find / List Locations
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6. Rate Inquiry Listing Locations
You can specify specific locations to query the rates for – e.g DNH0_SHIPPOINT_00001 to 34203_INTERSTATE_PRODUCTS
Utilise the look ahead function in OTM to help you narrow down the specific location to query against
Location IDs will be in the following format:
Location Type
Format
Description
DuPont Ship Point Locations
[XXXX]_SHIPPOINT_[NNNNN]
[XXXX]: 4 character 3 alpha = DuPont ship point code and 1 numeric which is the business unit code
[N5]: 5 digit running sequence number (set to for the first location]
DuPont SAP Customer Location
[ZIP5]_[NNNNNNNNNN]_ [AAAAAA][MMM]
[ZIP5]: 5 digit zip code of the location
[N10]: 10 digit SAP partner number
[AAAAAA]: SAP server ID
[M3]: Running sequence number
Vendor locations that are manually created by TONA
[ZIP5]_[XXXXXXXXXX]
[ZIP5]: 5 digit ZIP code of the location
[X10]: 10 character customer abbreviated name

7. Rate Inquiry Listing Locations
Type the first 3 characters (shippoint code). Locations starting with the characters will be listed
Set Rate Group to ALL for most queries. If you want to specifically query a particular rate group, then select it from the drop down list
For vendor locations / SAP customer locations, enter the zip code and the list of locations with the same zip code will be listed

8. Rate Inquiry Accessorials & Special Services
You can also specify constraints as part of the rate inquiry in the Additional Constraints / Accessorial and Special Services sections
Equipment Group Profile ID
Show Preferred Rates Only
Accessorial Code ID
Special Services ID
Used to constraint equipment types for Bulk RIQ
Check if you want to view preferred rates only
Specify any accessorials that would need to apply on the rate
Specify any special services required for the rate

9. Rate Inquiry Multiple Line Items and Commodities
RIQ allows you to specify more than 1 line of commodity / items – this is useful when specifying bulk commodities OR when there are multiple line items with different weight volumes
RIQ will query based on the combined weight and equipment constraints for the commodity code

10. Rate Inquiry
with Zip Codes
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11. Rate Inquiry – Buy Side Zip Codes
Best Practice would be to use Zip Codes on ‘all’ rate inquiries. The reason is to be able to compare weights that are on the cusp between LTL and Truckload which will provide you with the most accurate rate and transit time to make your decision.
There are many kinds of rates that have been setup in OTM and there are some that are a mix of Distance based rates as well as zone based rates
Many locations in US and Canada have multiple cities with the same name – MileMaker (distance calculation tool) will not be able to return distances between cities under this scenario
ZIP codes are used to disambiguate cities with the same names so as to be able to determine the most accuate distance when doing an RIQ.
SMC CzarLite requires ZIP codes to determine the LTL Base Rate for which all the LTL carrier rates are discounted against

12. Rate Inquiry – Buy Side Zip Codes
Hence for ALL RIQs that are to be done, ZIP code must be entered as shown below so that the appropriate rates are returned
Note: If your RIQ does not return rates, it is likely that either the Postal Code is missing in the RIQ screen or the Postal Code may be incorrect.

13. Rate Inquiry – Buy Side Zip Codes
Best Practice would be to use Zip Codes on ‘all’ rate inquiries. The reason is to be able to compare weights that are on the cusp between LTL and Truckload which will provide you with the most accurate rate and transit time to make your decision.
If you do not know the appropriate Zip code, you can look it up conveniently through the links provided in the menu as shown below:
Link to the USPS website so that you can lookup the zip code of the location / city
Link to the Canada Post website so that you can lookup the zip code of the location / city
Move the mouse over the links, right click on the mouse and select Open in New Tab to open the link in a separate tab within the web browser so that you can easily toggle between the RIQ screen and the USPS / Canada Post website

14. Rate Record Naming Convention
Rate Inquiry
Rate Record Naming Convention
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15. US_NCTA_LTL09_PARL_NJ_US_TN
Rate Inquiry – Buy Side
Rate Naming Convention
Rate records have been named to allow transport coordinators / CSRs to be able to identify if the rate is a point-to-state or state-to-state rate
US_NCTA_LTL09_PARL_NJ_US_TN
Service Provider
Bid Year
City / State
Country / State

16. Rate Inquiry
Bulk Rates
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17. Rate Inquiry – Buy Side Bulk Rates
When inquiring for Bulk Rates because they are equipment specific, the Bulk Equipment Group profile (TL_BULK_EGP) would need to be specified
Proceed to enter source / destination location, transport mode as TL, commodity codes, weight and qty.
Once done, you can then execute a bulk rate RIQ

18. Rate Inquiry
Examples
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19. Rate Inquiry Examples LTL Example TL Example Air Example Open Next Day
Small Package Example
Bulk Example
Intermodal Example

20. With Accessorials & Special Services
Rate Inquiry
With Accessorials & Special Services
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21. Rate Inquiry Accessorials
An accessorial can be assigned to a rate offering to include any number of additional charges for special circumstances.
Accessorials are defined as part of the Rate Offering
Accessorial Code defines the type of accessorial
Accessorial Cost defines the calculation formula to derive the accessorial amount
Accessorial Costs define the rules on how to calculate the actual cost of the accessorial to be applied. The that can be defined are similar to that of the rates
Accessorial Costs rules are limited to what is available in OTM (e.g. monthly / time based charges – like rentals are currently not supported directly)
Previous version did not have detailed accessorials associated to a Rate Offering

22. Rate Inquiry Accessorials
You can query rates by specifying the accessorial that you want to be included. RIQ will return the total cost (including the accessorial)
If you do not specify the accessorial, the accessorial will not be applied during RIQ
You can specify more than 1 accessorial when querying for a rate
All rates (with OR without) all matching acccessorials will be displayed
Specify the type of accessorials that you would like to be included as part of the RIQ.

23. Rate Inquiry Accessorials
Rates that include the accessorial code in the Rate Offering will be shown along with the total cost (including the accessorial)

24. Rate Inquiry Accessorials Accessorial Code Description
List of Accessorials that have been setup to be calculated out of OTM (if they are available on the Rate Offering and if they are specified in the RIQ)
Accessorial Code
Description
DECK_TRLR
 Deck trailer charge
HAZMAT_SURCHG
Hazmat surcharge that will be applied on each shipment
LIGHT_WT_CHASSIS
Chassis surchage
LIGHT_WT_TRACTOR
 Tractor surcharge
REEFER_HEATER_SVC
 Reefer heater service
TEAM_SVC
 Team service
TEMP_CNTRL
 Temperature control
TEMP_CNTRL_LEASE
 Temperature control lease
TEMP_CNTRL_MAINT
Temperature control maintenance
TERMINAL_SURCHG
 Terminal surcharge
TONU
 Truck order not used
TRANS_BORDER_CAN
If the shipment has a destination in Canada, this accessorial will be applied
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25. Rate Inquiry Accessorials Examples HAZMAT_SURCHARGE TEMP_CNTRL
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26. Rate Inquiry Special Services
Special services differ from accessorials in that they qualify rate offerings for shipments. In order for a rate offering to qualify for a shipment, the offering must specify the special services that are required by the shipment
For example, you may want to use Special Services to specify that expedited delivery is available at a different rate OR different calculation method.

27. Rate Inquiry Special Services RIQ without Special Services specified
Ship From: Oakley, CA / Ship To: Freemont, CA
Multiple service providers (CEVA, FDCC, MOAV) – including expedited carrier FDCC

28. Rate Inquiry Special Services
RIQ with Special Services, EXPEDITED specified
Ship From: Oakley, CA / Ship To: Freemont, CA
Only expedited carrier FDCC is selected

29. Rate Inquiry Special Services Special Services Description
List of Special Services in OTM
Special Services
Description
EXPEDITED
Enter this special service if you want to do an RIQ for expedited services
ROUND_TRIP
Enter this special service if you want to do an RIQ for round trip rates
WHITE_GLOVE
Enter this special service if you want to do an RIQ for white glove rates
Examples
Expedited
Round Trip (rate is automatically doubled)
White Glove
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30. Rate Inquiry
Sell Side
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31. Rate Inquiry
Sell Side
Sell Side rate inquiry is similar to Buy Side rate inquiry with the following exceptions
No accessorials or special services
FSC included
Only TL and LTL sell rates are available in OTM
You will need to specify that this is a sell side RIQ by setting Perspective to Sell

32. Rate Inquiry
Sell Side
Sell Side rates are already marked up so transport coordinators / CSR do not need to add the rates
Sell Side
Buy Side

33. Rate Inquiry
Sell Side
Example
Sell LTL
Sell TL

34. USPS Link For Zip Code Lookups
Rate Inquiry
USPS Link For Zip Code Lookups
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35. Rate Inquiry USPS Link For Zip Code Lookups
To help users to be able to link to a consistent location for zip code lookups, we have embedded a link to the USPS postal code lookup
Useful when doing RIQ for new locations requiring zip codes

36. Rate Inquiry Pre-requisites Internet Explorer 7 and above OR
Firefox 4 and above