1. Professional SUPERVISION
Overview and refresher of FCRC professional supervision program

2. Supervision comprises
Competent , accountable performance
Continuing professional development
Personal support
This is a review of the original training

3. benefits are multiple
organisational
Professional
Personal

4. PROCESSES Clinical reasoning Reflective practice Better outcomes
Confidence
Safe practice
Support for others
Reflective practice
Awareness
Questioning
Better outcomes
Workforce retention
Consistent outcomes for the client
Cohesive organisational practice
Outline that these things are a part of professional as well as line management supervision

5. Organisation Policies Responsibility for client outcomes (casework)
Support Strategies
Responsibility for staff
Better outcomes

6. Contracting employee Supervisor supervisee Casework excellence
Workplace
employee
External
Supervisor
supervisee
link
Casework excellence
Counselling excellence

7. Consider adults
theorists
reflectors
pragmatists

8. What is the preferred learning style of your supervisee?

9. Declaration of Supervisee Rights
As a supervisee, you have the right to:
Be respected for being a professional
Become the professional you can be and want to be (and not a clone of your supervisor)
A safe, protected supervision space
A healthy supervisory relationship

10. Relationships Supervisee Supervisor Responsible to practice safely
Ability to reflect
Wants to support client outcomes
Give tools to practice safely
Supports supervisee learning
indirectly supports workplace

11. Competence and professional supervision
incompetence
Unconscious
Conscious incompetence
Unconscious competence
Conscious competence
Reflective competence

12. Different ways of supervising
1:1
Peer / group supervision
Remote/ virtual

13. Working with a group for supervision
forming
Storming
Norming
Performing
Adjourning
Discuss here the FCRC group supervision – there are proforma documents that we use for this – give examples – these could be printed – discuss this in relation to being part of professional supervision – again, discuss limitations and the fact that this is not suitable to be the only way that FCs gain professional supervision

14. Line management / casework vs professional supervision
Line managers have: 1. a responsibility to the organisation, the financial counsellor, the client 2. a direct interest in casework supervision due to the need to have QA Line management supervision = authority and risk management , driven by supervisor Professional supervision = equal relationship of support and learning; driven by supervisee

15. Overall supervisory relationship
Learning styles conversation
Relationship development
Constructive feedback
CPD focus
How do you learn best?
contracts
Confidentiality
review
evaluation

16. Lenses of supervision Professional lens Issue lens Relationship lens
Learning lens

17. positive Negative giving feedback Implications Insight/awareness
How to give feedback
positive
Insight/ awareness
Negative
Discuss feedback – get participants to act in pairs – one telling the other something that is personally important in their work – the other gives negative feedback – swap roles and get the supervisor to give positive feedback and the supervisee to receive positive feedback get pairs to feedback how they felt in giving feedback – and how they felt receiving negative / positive feedback

18. Peer supervision Agenda/ plan/ input Who facilitates/ how to decide
WHAT TO DO;
PURPOSE
Agenda/ plan/ input
Who facilitates/ how to decide
PARTICIPATE
Who takes part/ who invites
Consider terms of reference/ contracts
HOW OFTEN
Best practice
Replacing other forms of supervision
Get people to discuss in groups – what is the benefit of peer supervision – identify why this could be part of professional supervision – what are the limitations of peer supervision? -

19. Remember…
Supervision in its different forms facilitates competent, accountable performance, continuing professional development and personal support