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Morale, resilience and burnout – Developing a wellbeing strategy
Dr Cleave Gass, Head of the London Academy of Anaesthesia Dr Claudie Sellers, Medical Education Fellow in Anaesthetics HEE south London Mr Scott Summers, Training Director, The Skills Farm
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Objectives Understand the implications of low trainee morale
Present an effective Resilience Training workshop Explore the role of Educational Organisations in improving trainee morale and wellbeing
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NHS morale at an all time low
GMC State of Medical Education and Practice 2016 BMA Quarterly Survey 2016 NHS morale at an all time low Professionals Allied to Medicine survey 2016 King’s Fund Quarterly Monitoring Survey 2015 RCP Being a Junior Doctor 2016
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Made worse by
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Why does it matter? Higher standardised mortality ratios
Higher MRSA rates Worse patient satisfaction 15.7 million sick days in 27% > public sector average £3.3 billion on locum and agency staff 2014/15 Direct cost of sickness absence £1.7 billion/year 10,383 left NHS due to poor work–life balance (5.5% total leavers) 3,819 people left due to ill health (2%) GP training fill rate 82% 2016 CIPD. Absence management: annual survey report London: CIPD, 2013. Boorman S. NHS health and well-being: final report. London: Department of Health, 2009. West MA, Dawson JF. Employee engagement and NHS performance. London: The King’s Fund, 2012. HEE National Recruitment Data 2016.
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poor Educational supervision
What factors negatively affect learner morale and wellbeing in your clinical area? Contractual Educational Systemic e.g. pay, working hours e.g. ARCPs, e.g. reorganisation, poor Educational supervision financial pressures
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Resilience Training 2 dates April 2016 26 Anaesthetic SpRs
HEE Senate House What do we mean by resilience? Resourcefulness?
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Resilience Training A P L E
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motional intelligence
Resilience Training A P L E ttitude eople urpose aughter motional intelligence
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Resilience Training
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Resilience Training ‘Rarely get to think about these kind of things, all very useful’ ‘This course is badly needed amongst clinical NHS staff’ ‘I am excited to try out my new found techniques’ ‘Best of this kind of course I have ever been on’
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What are you already doing?
What can Educational Organisations do to improve trainee morale and wellbeing? What are you already doing? What else could you do? Recognise its importance Acknowledge the multifactorial causes Respond to negative feedback Promote good will and positivity
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A National Priority HEE statement on non-contractual support for doctors in training Recognise its importance Acknowledge the multifactorial causes Respond to negative feedback Promote good will and positivity “3.6. continue to work with partners to improve retention of trainees, including reducing avoidable attrition from training programmes by 50 per cent by 2017”
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Developing a wellbeing resource
HEE south London Developing a wellbeing resource Communicate HEE National Work Collate wellbeing information & resources Fund specific initiatives e.g. SLaM Mindfulness GREATix BDA pilot Resilience/burnout prevention workshops
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What are your thoughts? Recognise its importance
Acknowledge the multifactorial causes Respond to negative feedback Promote good will and positivity
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Keep the conversation up
Thank you Keep the conversation up
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RCP The King’s Fund Being a Junior Doctor. Mission: Health. Royal College of Physicians. 2016 Counting the smiles. Morale and Motivation in the NHS. The King’s Fund. 2002
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