1. Unit 7
Employment

2. Seeking a Position as an Administrative Medical Assistant
Chapter 19
Seeking a Position
as an Administrative Medical Assistant

3. Objectives
Review the learning and performance objectives for this chapter
By the end of this chapter, demonstrate the procedures in the textbook and the job skills in the workbook

4. Heart of the Health Care Professional
Service
Your ability to care, communicate, and assist provides immeasurable support along a journey that is seldom chosen and frequently difficult.

5. Employment Opportunities
Employers reject job applicants because
Poorly completed job application or resumé
Unacceptable appearance or manners
Little interest in a job
Inability to communicate effectively

6. Employment Opportunities
Employers reject job applicants because
Immaturity
History of job hopping
Unable to verify education or employment
Poor work record
Lack of job-related skills

7. Employment Opportunities

8. Beginning a Job Hunt Follow through on all leads
School placement personnel
Hidden job market grapevine
Keep a positive attitude

9. Beginning a Job Hunt Employment Agencies Referral service
Public and private
State and federal
Read contracts carefully

10. Beginning a Job Hunt Employment Agencies Temporary Employment
Free skill testing
Obtain experience
Diversity of duties
Flexible work schedule
Agency benefit package

11. Beginning a Job Hunt Classified Advertisements
Subscribe to newspaper
On-line classifieds
Answer a classified advertisement
Procedure 19-1

12. Beginning a Job Hunt Other job sources Computerized Job Search
Cold call
Blind letter
Professional Associations (AAMA)
Computerized Job Search
Web databases

13. Applying for a Job
View the video clip about preparing to apply for a job and interview
Narrator - Getting Your First Job and Job Interviews

14. Application Form Write legibly Spell correctly
Complete a job application form
Procedure 19-2

15. Letter of Introduction
Cover Letter
Standard business format
Brief and eye catching
Include contact information
Free of typographical errors
Figure 19-4

16. Resumé Sell your job qualifications Creative, brief, attractive format
Highlight education, skills, experience
Use high-grade paper

17. Resumé Chronological Resumé Employment in chronological order
Emphasizes work experience
Does not highlight skills
Figure 19-5

18. Resumé Functional Resumé Highlights marketable skills
Best for new graduates
Figure 19-6

19. Resumé Combination Resumé Emphasizes skills
Emphasizes employment record
Figure 19-7

20. Resumé Results-Oriented Resumé Prepare a Resumé
Focuses on accomplishments
Prepare a Resumé
Procedure 19-3

21. Resumé Electronic Resumé Sent via e-mail Posted on-line
Use standard computer characters
Prepare a resumé in ASCII text
Procedure 19-4

22. Resumé Scannable Resumé Screened for keywords
Optical character recognition
Prepare and format a scannable resumé
Procedure 19-5

23. Resumé References People you know Vouch for your character
Speak truthfully
Select three to five

24. The Job Interview Make a good first impression Portfolio
Provides documentation
Skills
– Certificates
Education
– Transcripts
Letters of recommendation
Work samples

25. The Job Interview Portfolio Alien Applicants
Naturalization certificate in portfolio
Employment authorization in portfolio

26. The Job Interview Preparing for an interview Research the employer
Know the medical practice
Know the physician specialty

27. The Job Interview Interview Guidelines Greeting Establishing rapport
Fact-Finding
Explain how you will meet their needs
Ask appropriate questions
Summing Up

28. The Job Interview Interview Guidelines Interview Questions
Attitude toward work and people
Match personality to job
Illegal Questions
Interviewer cannot ask some personal questions
Career Fair Interviews

29. The Job Interview After the Interview Write a note of thanks
Express continued interest
Figure 19-10
Compose and send a thank-you letter
Procedure 19-6

30. Preparing for a Performance Evaluation
After probationary period
Determine strengths and weaknesses
Periodic or yearly review
Develop improved performance
Determine job satisfaction

31. Preparing for a Performance Evaluation
Negotiating pay and asking for a raise
Tact and timing
Research the current market
Analyze and document reasons for raise

32. Preparing for a Performance Evaluation
Tips for holding the medical position
Be punctual
Avoid unnecessary absences
Wear appropriate clothing
Avoid criticizing staff members

33. Preparing for a Performance Evaluation
Tips for holding the medical position
Accept responsibilities without complaint
Follow instructions
Limit personal phone calls
Offer assistance to others

34. Preparing for a Performance Evaluation
Tips for holding the medical position
Limit socializing on the job
Express empathy toward patients
Adjust to new ideas and learn
Smile! Be courteous and friendly

35. Conclusion Make this world a better place Serve patients’ needs
Be a vital part of the health care world
Believe in yourself
Do your best
You can achieve your goals!

36. Stop and Think Locate Employment Opportunities Review the scenario
Research job openings in your area
State which resources you used and why
List any jobs discovered in your search

37. Stop and Think Select a resumé style Review the scenario
Which style of resumé would be most suitable for you?
State why you chose a particular format

38. Stop and Think Verbalize one’s personal strength and weakness
Review the scenario
Make a list of your strengths and weaknesses
Select one of each to share in an interview
How would you discuss these with an interviewer?