1. Health Management Information System (HMIS)
... A beginning towards Integration

2. Genesis
Resources utilized towards data compilation rather than Intelligent analysis in the health sector
Statutory Reports / Parliament Questions / RTI manually prepared
Lack of real-time Monitoring and Evaluation of various projects and programs of the Ministry
What we need….
Decision Support System for Policy Making
Informed and Improved decision making
Timely Interventions / Course Corrections

3. Journey in the last 2 years ... (1)
MIS Formats
Wide discussions with all stakeholders
Key aspects of NRHM/RCH-II
Sent to States in August, 2006
Key Health indicators integrated in November, 2006
Flow of Data from States
Paper form – some through
Formats changed by states
Delayed
Only 25 States reported data on new form

4. Journey in the last 2 years ... (2)
Capacity Building on M&E
M&E Training included in IDHAP Trainings – Oct 2006 to April, 2007
National Workshop on M&E and FM in May, 2007
3 Regional Workshops in July-December, 2007
World Bank Study on Data Utilisation – June, 2008
Multi-Dimensional Workshop on M&E – June, 2008
HMIS, QA, AHS, Concurrent Evaluation, Triangulation
Clearing House on Information
Rationalisation of Formats
Detailed discussions with Programme Divisions
Several Iterations
Final Formats sent to States in September, 2008

5. Journey in the last 2 years ... (3)
Information Technology interventions
Software vendor selected through tendering process
Data Warehousing Solution to be implemented
Web-based application developed in April, 2008
Launch delayed due to rationalisation of formats
Data Centre: Blade Servers procured and installed at NIC, Delhi
Disaster Recovery: Servers installed at NIC, Hyderabad
Dedicated Web-site for HMIS
All State Prl Secy (HFW) and MD (NRHM) given dedicated s

6. Key Features of HMIS project
Web-based Data capturing system
Entry at District level to begin with
Includes District Level FMRs
Facility based performance to be entered
Automatic aggregation
Key indicators to be generated for local level use
Intelligent analysis for use at all levels
Standard and Custom Reports
National, State and District Fact Sheets
Integration of health related information across programmes

7. Highlights of Web Based HMIS

8. Introduction Formats Reports Data Warehouse
Validation through IT, Triangulation etc
Training
Hardware and Software

9. MIES Reporting Formats
HMIS Formats has three components:
Monthly
Quarterly
Annual

10. Monthly Format- HMIS

11. Quarterly Format- HMIS

12. Annual Format- HMIS

13. Online Data Entry User Credentials Modules Forms are divided
in section
Previous Period Data
Current Period Entry

14. Introduction Formats Reports Data Warehouse
Validation through IT, Triangulation etc
Training
Hardware and Software

15. Analysis / Reports

16. Reports

17. Reports

18. Reports

19. Reports

20. Reports

21. Reports

22. Reports

23. Reports

24. Reports

25. Reports

26. Introduction Formats Reports Data Warehouse
Validation through IT, Triangulation etc
Training
Hardware and Software

27. Introduction Formats Reports Data Warehouse
Validation through IT, Triangulation etc
Training
Hardware and Software

28. Monitoring/ Performance data Concurrent Evaluation
Triangulation
Monitoring/ Performance data
Triangulation
Concurrent Evaluation
Survey Data/ Evaluation studies
Community Monitoring

30. Reports / Analysis Summary::
SAS Performance Management takes industry specific approaches supported by domain expertise and cross-functional intelligence solutions, all on one platform – SAS -- that enables organizations to measure, analyze, and improve performance. It is a continuous, enterprise-wide process, not a one-time analysis or event..
Let’s look specifically at this metric for customer profitability.

31. Reports / Analysis Notes outlining example:
SAS Performance Management takes industry specific approaches supported by domain expertise and cross-functional intelligence solutions, all on one platform – SAS9 -- that enables your organization measure, analyze, and improve performance
The first KPI we are looking at is Customer Profitability in banking -- Let’s see how the retail banking industry uses SAS Performance Management to drive customer profitability.
Business Questions (Retail Banking Specific)
Who are the most profitable customers and what do they have in common? What do they own in terms of product mix? What channels do they use most?
The answers to these questions hold the key to the success of future effective cross-sell programs for deepening customer relationships that will drive up customer profitability.
Technology Challenges (Retail Banking Specific)
Knowing the economics of customer relationships in banking requires profitability details at the account level. However, the data volumes involved can be too large for traditional costing and profitability software to handle.
Understanding customer profitability involves multiple pieces of technologies and processes seamlessly working together. However, most banks have been forced to cobble together different systems from different vendors. (Danger is that you are only as strong as the weakest link)
So what’s behind SAS Performance Management in this example?
SAS Data Integration provides the direct access to Oracle database and then feeds the cleaned customer transaction history to determine customer profit.
SAS then tackles the challenging non-interest expense distribution or cost transfers and calculates profitability for tens or hundreds of million retail customers at accounts level.
SAS performs multi-dimensional analysis (by customer, product mix, and channel) and deploys or delivers the customer profitability insights to the right business units at the right time
SAS Performance Management - as you can see - completes the full cycle…from data to decisions.

32. Introduction Formats Reports Data Warehouse
Validation through IT, Triangulation etc
Training
Hardware and Software

33. Training Training of trainers
Training of data providers at the peripheral levels on how to fill forms
Training of computer operators on the use of the software & hardware
Training of staff at different levels on data utilization

34. Training (Detailed Plan)
Type of Training
Training Material
Contents
Training for Data
Providers
Data Dictionary
Manual for Data Providers
(separate Manual for each level)
List of
Indicators
Formulas
Definitions
Data sources
Instructions on how to fill out forms
Training for Data Users
Manual for Data Users
(separate Manual for each level)
Data analysis
Interpretation
Utilization
Training for Computer
Operators
Computer Software
User’s Manual
Detailed instructions (with examples) on
how to use the software; troubleshooting
Training of Trainers
Trainer’s Manual
Instructions on
How to implement the training programme for data providers and data users
Teaching strategies
Guidelines on the use of the Manual for Data Users and Manual for Data Providers

35. Introduction Formats Reports Data Warehouse
Validation through IT, Triangulation etc
Training
Hardware and Software

36. Hardware & Software Minimum P-III with 64 MB Ram, 10 GB Hard Disk
Windows 98 and above
NIC Terminal (IDSP etc)
Or Internet Connection (Broadband, Cable, Dial-up etc)
Web Browser (Internet Explorer etc.)
MS Office (For further analysis)
….. Will to
Capture and send data
Analyze and Use data
Send feedback down to data source/aggregation point

37. Next Steps Web-based application ready
Awaiting security clearance from NIC
National Launch on 14th October, 2008
State Prl Secy & MDs to be sensitised at Puducherry
Hands-on-Training to State MIS officers on October, 2008
Regional Workshops in States for District MIS officers

38. Thank You!