1. Note to trainers
The videos in this presentation provide closed-caption files, and they’re on by default because it’s often easier for viewers of all abilities to follow along.
If you want to hide or remove the captions, you must install the Subtitling Add-in for Microsoft PowerPoint (STAMP). You can download the add-in from addin/files/Latest%20Version/
Once you install the add-in, to turn the captions off: 
Locate a slide that contains a video and click the video The Playback contextual tab appears on the top of the window. If you don’t click the video, the Playback tab won’t be visible.
On the Playback tab, click Hide.
Go to the next slide and repeat until you’ve hidden the captions all slides or for any of the videos with captions you wish to hide. Note that if you save the file, the captions will stay hidden when you re-open the presentation.
To show the captions again, repeat steps 1-3, but click Show in step 2. If you click Remove during step 2, the captions will be permanently removed from the video.
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2. Note to trainers
If you want to copy the videos in this presentation, follow these steps: 
Read these instructions first, because you’ll have to close this presentation in order to extract the videos.
Start Windows Explorer and change the filename extension of this file from .pptx to .zip.
Confirm the name change, and then open the renamed file. You’ll see a set of folders.
Open the \ppt folder, then open the \media folder. The videos reside in the \media folder, and they all have the .wmv filename extension.
Copy the videos and paste them to your local drive or other convenient location.
If you cut the .wmv files instead of copying, this presentation won’t work. Also, you’ll probably need to rename the videos, because PowerPoint names them Media1.wmv, and so on.
To continue using this presentation, change the filename extension back to .pptx.
Download the PowerPoint viewer at (

3. Before you begin
If a yellow security bar appears at the top of the screen in PowerPoint, click Enable Editing.
You need PowerPoint 2010 to view this presentation. If you don’t have PowerPoint 2010, download the PowerPoint Viewer (see the URL in the notes pane).
Download the PowerPoint viewer at (

4. Microsoft® Outlook® 2010 Training
[Notes to trainer:
This presentation must be viewed in PowerPoint If you don’t have PowerPoint 2010, the videos included in the presentation will not play. If you don’t have PowerPoint 2010, download the PowerPoint Viewer to view these files (
If the yellow security bar appears at the top of the screen in PowerPoint, or if a Codec Unavailable message appears in the video playback window, the presentation might have opened in Protected View. To enable video playback, in the yellow security bar at the top of the PowerPoint window, click Enable Editing. 
To browse other downloadable [Product Name] training presentations, see the “Download Office 2010 training” page (
For detailed help in customizing this template, see the very last slide. Also, look for additional lesson text in the notes pane of some slides.]
Keyboard shortcuts 2: Calendar, contacts, tasks

5. Outlook keyboard shortcuts 2: Calendar, contacts, tasks
Course contents
Overview: Use CTRL keys with meetings, the calendar, and your address book
Lesson: Includes 5 instructional movies
Quick Reference Card
Outlook keyboard shortcuts 2: Calendar, contacts, tasks

6. Overview: Calendar, task, and contact shortcuts
Learn Outlook 2010 keyboard shortcuts for your calendar. The shortcuts in this course will primarily use the CTRL key, and they’ll help you create meetings, open the address book, and move around the calendar. You’ll also learn how to use shortcuts for creating contacts and tasks.
Outlook keyboard shortcuts 2: Calendar, contacts, tasks

7. Outlook keyboard shortcuts 2: Calendar, contacts, tasks
Course goals
Use keyboard shortcuts for switching to your calendar and creating a new appointment.
Use keyboard shortcuts for moving around the calendar without your mouse.
Use keyboard shortcuts for creating and editing contacts.
Use keyboard shortcuts for creating tasks.
Outlook keyboard shortcuts 2: Calendar, contacts, tasks

13. Outlook keyboard shortcuts 2: Calendar, contacts, tasks
Quick Reference Card 1
Basic keyboard shortcuts
To do this
Press
Go to Mail
CTRL+1
Go to Calendar
CTRL+2
Go to Contacts
CTRL+3
Go to Tasks
CTRL+4
Outlook keyboard shortcuts 2: Calendar, contacts, tasks

14. Outlook keyboard shortcuts 2: Calendar, contacts, tasks
Quick Reference Card 2
Keyboard shortcuts for creating calendar items
To do this
Press
New appointment
CTRL+N
Save or Send
ALT+S
New meeting
CTRL+SHIFT+Q
Address book
CTRL+SHIFT+B
Outlook keyboard shortcuts 2: Calendar, contacts, tasks

15. Outlook keyboard shortcuts 2: Calendar, contacts, tasks
Quick Reference Card 3
Keyboard shortcuts for navigating the calendar
To do this
Press
Move one week
ALT+Up/Down arrows
Move one month
ALT+Page Up/Page Down
Go to a date
CTRL+G
Number of days in grid
ALT+Number keys
Arrange group views
CTRL+ALT+Number keys
Week view
ALT+Minus sign
Forward meeting request
CTRL+F
Outlook keyboard shortcuts 2: Calendar, contacts, tasks

16. Outlook keyboard shortcuts 2: Calendar, contacts, tasks
Quick Reference Card 4
Keyboard shortcuts for contacts
To do this
Press
New contact
CTRL+N
Next contact
CTRL+>
Previous contact
CTRL+<
Forward contact
CTRL+F
Close contact
ESC
Outlook keyboard shortcuts 2: Calendar, contacts, tasks

17. Outlook keyboard shortcuts 2: Calendar, contacts, tasks
Quick Reference Card 5
Keyboard shortcuts for tasks
To do this
Press
New task
CTRL+N
Next task
CTRL+>
Previous task
CTRL+<
Forward task
CTRL+F
Assign task
CTRL+SHIFT+ALT+U
Custom flagging
CTRL+SHIFT+G
Mark as complete
INSERT
Outlook keyboard shortcuts 2: Calendar, contacts, tasks

18. Outlook keyboard shortcuts 2: Calendar, contacts, tasks
Quick Reference Card 6
The online version of this Quick Reference Card provides more information. To see that version, go to us/outlook-help/outlook-2010-keyboard-shortcuts-ii-calendar- contacts-tasks-RZ aspx.
Outlook keyboard shortcuts 2: Calendar, contacts, tasks

19. Using this template
Using This Template
This Microsoft PowerPoint® template has training content about using keyboard shortcuts in Microsoft Outlook® Its content is adapted from the Office.com Training course of the same title as this course.
PowerPoint version: The template must be viewed in PowerPoint If you don’t have PowerPoint 2010, the videos included in the presentation will not play. If you don’t have PowerPoint 2010, download the PowerPoint Viewer to view these files ( Video playback: If the yellow security bar appears at the top of the screen in PowerPoint, or if a Codec Unavailable message appears in the video playback window, the presentation might have opened in Protected View. To enable video playback, in the yellow security bar at the top of the PowerPoint window, click Enable Editing.
Slide layouts: Each slide has a custom layout. To apply the custom layout to a new slide, right-click the slide thumbnail, point to Layout, and click the layout from the Layout gallery. To alter the layouts, open master view and alter the specific master layout in that view. You can find the layout’s title by pointing to its thumbnail.
Animations: Custom animation effects are applied throughout the presentation. These include Float In (Up or Down option), Fade, and Zoom. To alter animation effects, click the Animations tab, and use the Add Animation gallery and Timing options. Effect Options gives you choices about the effect; click Animation Pane on the Animations tab to work with multiple animations.
Transitions: One transition, Doors, is used to emphasize sections of the slide show. It’s applied on the Course Contents slide, Lesson slide, and the first test slide.
Hyperlinks to online course: The template contains links to the online version of this training course. The links take you to the hands-on practice session for each lesson and to the Quick Reference Card that is published for this course. Please take note: You must have Outlook 2010 installed to view the hands-on practice session.
Headers and footers: The template contains a footer that has the course title. To add footers such as the date or slide numbers, click the Insert tab, and click Header & Footer.
Extracting videos from this file: Read these instructions first, because you’ll have to close this file in order to follow them. To extract the videos from this file, start Windows Explorer and change the filename extension of this file from .pptx to .zip. Confirm the name change, and then open the renamed file. You’ll see a set of folders. The videos are located in the \ppt\media folder. Copy the videos and paste them to your local drive or other convenient location. You’ll probably need to rename the videos, because PowerPoint names them Media1.wmv, and so on. To resume using the presentation, change the filename extension back to .pptx.
See the notes pane or view the full notes page (View tab, Notes Page) for detailed help on this template.