1. IT Monitoring in the Workplace
Presented by Missy Day and Jenna Siegrist

2. Fun Facts 78% of companies monitor employees 30% of employee time*
Based on a Nashville technology company
Which accounts for the potential of…
Delaware & Connecticut only states where employer legally has to notify you
Government policies are more strict against employee monitoring
Can even monitor WHAT you post on social media

3. The Beginning of Technology Monitoring
City of Ontario vs. Quon
Quon exceeded allotted character use each month
Employer looked into the conversations
As few as 8% work related
Quon was disciplined
He sued and won
In 2010 it was appealed and the city won

4. Why is this legal? Protecting proprietary company information
Any company property and what you do on it can be monitored
Protecting proprietary company information
Example: HP in 2006

5. Some Types of Monitoring
(personal and work)
Instant Messaging
Websites visited
Keystrokes
Productivity
Key Cards

6. Benefits of Monitoring
Increase productivity
Control data/information leakage
Assist internal investigations
Monitor quality of work/customer service

7. Does your workplace monitor you?

8. Short Video

9. ing
What is legal?
Case example
Personal experiences with this?

10. Instant Messaging
Personal or inappropriate conversations
Keystrokes

11. Website Monitoring What is being monitored?
Social media monitoring and screening
Use of social media for job selection process
Inappropriate sites
Job search engines

12. Keystroke Logging 45% of companies
Secretly records all of the keys struck on a keyboard
This software can be on company cell phones too
Beware of hackers on personal computers
Employers can’t use:
Login information to personal , finances, etc.

13. Keystroke Logging How do I know if I am being monitored?
Advanced anti-spyware programs
Task Manager
Ask manager or HR

14. Productivity Keystroke logging Screen Shots Time spent in each program
Odesk example 
Time spent in each program
Mainly used for contractors to ensure they aren’t billing for personal time spent
National Transportation Safety Board suggested monitoring pilots black boxes

15. Key Cards
Key Cards scanned to get into buildings can be tracked when you leave/enter
Discretely monitors hours worked
My company example
KDDI created motion-sensing technology in 2010 to monitor employees
Cleaning staff

16. GPS Not all companies have legal right to do this (For cars)
Need legitimate business reason
Deliverymen, servicemen, truck drivers, etc.
Company cell phone GPS monitoring
Completely allowed
Same kind of software as the Keylogger
Can notify managers when..
you are moving
leave a certain radius

17. Future of IT Monitoring
The government
Texas has become first state to require a warrant for workplace surveillance
Increased usage, also increased laws

18. Sources
04/7-ways-your- -can-get-you-fired?page=2
social-media-monitoring-workplace-–-know-your-rights- employer
health-data-to-herself/article/306366/
to-tell-if-your-boss-is-spying-on-you/