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HUMAN RESOURCES IMPLICATIONS OF ORGANIZATION BEHAVIOUR
Learning objectives: The link between OB and HRM. Application of OB in HRM. HRM – system and strategic HRM. Organizational Human Resource Planning (HRP). The individual factors in recruitment and selection. Performance management of human resources. Compensation: How and what to pay whom? Employee relations and industrial relation. Organizational Safety and health. What is International HRM.
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Human Resource Management
Main objectives of HRM: (i) To help the organization reach its goals. (ii) To utilize knowledge, skills and abilities (KSA) of its employees efficiently. (iii) To motivate and train its employees for personal and organizational growth. (iv) To enhance employee job satisfaction and self-actualization. (v) Ensure quality of work life (QWL) (vi) To inculculate the values of individual and corporate social responsible.
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e.g: Recruitment and selection; Training and Development, etc.
Sytem Approach to HRM Product/ Service Subsystem HR SYSTEMS e.g: Recruitment and selection; Training and Development, etc. Functional Subsystem e.g: Marketing and finance Technical Subsystem e.g: Technology and equipment
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Strategic HRM SHRM: planned HRM and development approach intended to enable an organization to achieve its goals and gain competitive advantage. Organizational Business Strategy Strategic Organizational Outcomes: - Quality - Productivity -Efficiency Dynamic Organizational Environment: - Internal - External Innovation Improved Quality Optimal Cost HRM strategy - Recrutment and selection strategy - Training and development strategy - Performance and compensation strategy Employee relation strategy
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Human Resource Planning (HRP)
** How do you plan human resources from the OB viewpoint? (i) Attempt to place the right employees in the right jobs at the right time. (ii) HRP involeves redesigning jobs to create the right jobs to meet the changing needs of the organization. (iii) HRP also involves organizational level OB analysis whereby may invoke strategic HR by organizational leadership.
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Recruitment and Selection
** Why do we need to understand with regard to the individual factors in recruitment and selection? Job related attitudes include job satisfaction, commitment and organizational citizenship behaviour. Understanding human attitude, behaviour and personality.
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Performance Management
Performance: the record of outcomes produced on specified job activity during a specified time period; a whole is equal to the sum of performances on job function. OB implications: training the supervisor on how to communicate and give feedback; motivational tool; highlighting the issues at power, influence and politic; Leadership.
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Compensation and Benefits
** Determine how and what to pay and to whom? OB COMPENSATION AND BENEFIT DECISION 1 Introduction to OB Determining compensation 5 Attitude and Behaviour at work Job satisfaction 2 Perception and Learning 6 Motivation Equity theory Expectancy theory Job design Job characteristics model 7 Group and teams Team based pay (PfP) 8 Communication Wage and salary administration 9 Decision making Overall compensation management 10 Power, Influence and Politics Negotiationg employment contract 11 Leadership Rewarding leadership 12 Culture and creativity/ Innovation Rewarding creativity
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Employee Relations and Industrial Relations
** Managers need to be sensitive to the employees perception of fairness and justice as it can build or destroy employees relationships and trust with the organization. OB Employee Relation/ Industrial Relations 1 Introduction to OB General understanding of employee relation 2 Perception and learning Perception of fairness 3 Personality Psychological contract 5 Attitude and Behaviour at work Organizational citizen behaviour 6 Motivation Union or non-union 7 Group and teams Contract 8 Communication Management-labour communication 9 Decision making Negotiation 10 Power, Influence and Politics Managing Conflict; Sexual Harassment 11 Leadership Managerial roles in contract negotiation 12 Culture and creativity / Innovation Managing culture
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Organizational Safety and Health
**Relatinship of various dimensions of organizational behaviour safety and health is summarized below: OB Organizational Safety and Health 3 Personality Accident prone behaviours 4 Emotions and stress Employee assistance program 5 Attitude and Behaviour at work Organizational justice 6 Motivation Motivating employees to practice safety
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Internatinal Human Resource Management
** Globalization and liberalization has created a free agent economy and modern global business village where companies face extreme competition. OB International HRM (IHRM) 1 Introduction to OB Competitive advantage 2 Perception and learning Training of experts 3 Personality Expatriation 5 Attitude and Behaviour at work Surviving 6 Motivation Overseas Assignment 7 Group and teams Multicultural team 8 Communication Cross-sultural communication 9 Decision making Making decision in multicultural setting 10 Power, Influence and Politics Influencing multicultural persons 11 Leadership Global leaders 12 Culture and creativity / Innovation Diverse workforce management
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Revision Question 1) What is the link between OB and HRM?
2) How do you plan human resouces from OB viewpoint? 3) What are the individual factors to be considered in recruitment and selection? 4) What considerations should be taken for training and developing employees? 5) What OB theories are applicable in determining how and what to pay employees? 6) What are OB factors that contribute to organizational safety and health?
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