1. Bringing it all together…
January 26, 2017

2. Let’s start at the very beginning
What is organizational behavior?
Is it important in organizations?
How will it help in your career?

3. Organizational Behavior
A multidisciplinary field engaged in studying individuals, groups and organizational processes in order to understand human behavior within an organization
Overall aim is to increase organizational effectiveness

4. Making Connections… Overlaps and Contradictions

5. The jigsaw puzzle of cases
Learning for Self
Learning for Organizations
Topics covered
Roaring Dragon Hotel
Carlos Ghosn in Nissan
Mount Everest
Floundering Expatriate
Greg James at Sun
Futuristech
Shanghai Tang
Ikea in Saudi Arabia

6. Motivation
What did the HI managers do in Roaring Dragon Hotel that led to people leaving the organization?
Why do people work?
How can we make people perform, attract talent and retain talent in an organization?
What are your own motivations? What would you work for?

7. Leadership
Learning from Ghosn about how to be a leader in culturally different contexts
What is leadership?
What are some traits of leaders?
What are the different styles of leadership?
What do leaders do?
How effectiveness of a leadership style is contingent on the situation.

8. How To Improve Your Leadership Skills
What is your own leadership style?
Networking
Mentoring
Executive development opportunities
Job assignments
Action learning
Test your leadership skills
Self esteem and self confidence
G.Dessler, 2003

9. Learning from Mount Everest expedition
How do people make decisions?
What are some biases in decision making?
Sunk cost effect
Recency effect
Confirmation bias
Cross-cultural implications on decision making

10. Learning from Donaldson’s failure
What is power and sources of power
How do we influence people to do things they don’t want to or like to do
Power of persuasion
Understanding the power dynamics in organizations

11. Learning from Greg James’ Problems
How can we manage diverse teams?
How do we resolve conflicts
What are some of the ways teams work best?
What do you usually do when there is conflict?

12. Learning from Futuristech
What is identity and where does it come from?
The social and personal identities
Impression management and authenticity
How do we negotiate our identities in a global world?

13. Learning from Shanghai Tang
How do we foster creativity in an organization?
What is the process of innovation and design thinking?
What can you do to foster your own creativity?

14. Learning from Ikea in Saudi Arabia
What is organizational culture and how do we know about it or create it?
What happens when national cultures contradict aspects of organizational culture in international business?

15. Action Orientation Everyday life of teams Everyday life of leadership
Change
HRM
Policy creation

16. Action orientation: Managing change in organizations
What are best practices you have learnt for bringing in change in organizations?

17. Action orientation: Human Resource Management
How do we use knowledge of human behavior in creating HR systems and processes in organizations?

18. Action orientation: Creating Policies
How do we create and implement effective policies in businesses?

19. Importance of getting it right
Organizational environment
Organizational effectiveness
Firm performance and growth
Reputation effect
Career success
Career derailment

20. Is the relationship between business performance and people management real?
more-successful/

21. Some trends in work across the world
Technology and new work arrangements
Global talent war
Migrant workers
Changing economic dynamics across the world – formation of new economic blocks – ASEAN, Emerging economies
Challenges and opportunities from emerging economies
Emergence of transnational actors

22. Talent War across the World

23. Hays Group Findings – Skills Shortage
Soft skills
Hard skills
1- Languages
5- Financial and budgetary
2- People and communications
6- IT
3- Team management and leadership
7- Green skills
8- Procurement and negotiation
4- Organizational
9- Research and development (R&D)
10- Healthcare

24. Ways to address talent shortage
Introduce strategic workforce planning
Ease migration
Foster brain circulation
Increase employability
Develop a talent “trellis”
Encourage mobility
Extend the pool

25. Global is the Default So how prepared are you to deal with that?
Skills
Knowledge
Personality
Attitude
Experience

26. Course Objectives
Understand human behavior in organizations through an analysis of theories and real life cases;
Develop and appreciation for differences in human motives, attitudes and behaviors in different parts of the world;
Develop tools to manage employees in a global workplace,
Develop deeper insights into individual skills and behaviors in order to manage one’s own career.

27. Course Methodology Case teaching Case discussions
Inductive method of theorization

28. Final exam Time: 2 hours Questions:
Section I. Multiple choice – 25 questions of 2 points each (50 points)
Section II. 1 essay question of 25 points
1 page reference sheet allowed – 1 sided, hand written, regular printing paper (NOT TYPED, NOT ON BOTH SIDES OF PAPER)

29. Final exam Motivation Leadership Decision Making
Team Building and Conflict Resolution
Power and Influence
Identity
Creativity and design thinking
Organizational culture
Your project country