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Coaching the Development of Fire Department Leaders
By: Chief Dennis Compton
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Introspection
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Coaching Fire Officers…Areas of Focus
1. Senior Fire Department Leaders 2. Command / Leadership Presence 3. Interaction with Union Leaders and Opinion Leaders 4. Maintaining Personal Competence and a Positive Attitude 5. Dealing with Difficult People 6. Consistent Performance Expectations 7. Leadership and Management Roles
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In Coaching Fire Officers…Areas of Focus
1. Senior Fire Department Leaders A. Respect roles B. Opportunities to participate C. Communicate career goals spection
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Coaching Fire Officers…Areas of Focus
2. Command / Leadership Presence A. Self-Confident / Balanced Ego B. Competent C. Professional Appearance D. Composed E. Accountable
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The Random House College Dictionary Definition
Accountable: Subject to the obligation to report, explain, or justify something; responsible for or answerable for.
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Organizational Requirements for Accountability
Defined Mission & Direction Clear Expectations & Values Training and Resources Ongoing Follow-up Rewards and Consequences Personal Responsibility Strong First Level Supervision
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Strong First Level Supervision
Orient and Train People Provide a Climate for Motivation Set Goals and Objectives Assign and Delegate Work Evaluate Performance and Behavior Manage Attendance Resolve Complaints Discipline When Necessary Support Personal and Professional Development
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Coaching Fire Officers…Areas of Focus
3. Interaction with Union Leaders and Opinion Leaders A. Understanding / respect for roles B. Communications C. Value Input D. Seek Input from opinion leaders
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Coaching Fire Officers…Areas of Focus
4. Maintaining Personal Competence and a Positive Attitude A. Training and experience B. Formal education C. Professional certifications D. Value diversity E. Attitudes F. Value all roles in the fire and life safety system
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Attitudes are developed over time… thing…or life in general.”
they don’t just happen. “Your attitude expresses your manner, disposition, feelings, or position about a particular thing…or life in general.”
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Fire and Life Safety Management and
Leadership System (Line and Staff)
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Fire DepartmentMission
Training and Development (Staff) Public Affairs; Partnerships; and Politics (Staff) Prevention and Investigations (Line) Fire and Life Safety Education (Line) Infra- Structure Management (Staff) Fire DepartmentMission Dispatch, Response, and Homeland Security (Line) Admin, Fiscal and HR Management; and Internal Relations (Staff)
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Coaching Fire Officers…Areas of Focus
5. Dealing with Difficult People A. Consider possible high emotions B. Address privately whenever possible C. Plan the discussion D. Consider getting help if needed E. Interact with difficult people (don’t avoid them)
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Coaching Fire Officers…Areas of Focus
6. Consistent Performance Expectations A. Accepting or rewarding poor performance B. Communicate and enforce expectations C. Manage leashes D. Avoid favoritism and micro-management
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Coaching Fire Officers…Areas of Focus
7. Leadership and Management Roles A. Value management and leadership skills B. Fairness C. Leadership Rites of Passage
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Leadership Rites of Passage
Remember These Three Things: 1. Lead by example and work to build mutual trust and mutual respect. 2. If you lie, steal, or talk behind other’s backs, people won’t trust you. 3. If you’re rude or disrespectful towards others, people won’t respect you. Be a Giver – Not a Taker / “Live Your Interview”
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Coaching Fire Officers…Areas of Focus
1. Senior Fire Department Leaders 2. Command / Leadership Presence 3. Interaction with Union Leaders and Opinion Leaders 4. Maintaining Personal Competence and a Positive Attitude 5. Dealing with Difficult People 6. Consistent Performance Expectations 7. Leadership and Management Roles
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Fire Service-Based EMS Advocates
Established in 2006 Steering Committee Consists of Representatives of the IAFF; IAFC; NVFC; CFSI; and the NFPA. Steering Committee Co-Chairs: Steve Austin Chief Dennis Compton Purpose is to Provide Information and Advocate for Fire Service-Based EMS in Many Ways at Every Opportunity Purpose is NOT to Advocate Against other Systems – but rather for FS-Based EMS Systems Please Join the FS-Based EMS Advocates by Visiting the Website for instructions: * Join On-Line Today!
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A Little History 1st Edition: Included Only General EMS Tools 2nd Edition: Included Two Sections Covering General EMS and PPACA 3rd Edition Has Further Evolved and Includes Three Sections Providing Links to: Studies Articles and Papers Reports Policies and Protocols Research and Experiments Videos Section One: Fire Service-Based EMS General Information 13 Critical Talking Points 10 Separate Resources
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Section Two: Fire Service Integrated Community Healthcare Partnerships
as Further Evolved and Includes ions: Section Two: Fire Service Integrated Community Healthcare Partnerships 16 Critical Talking Points 9 Separate Resources Including Links to: Changing Opportunities Expanded Roles in FS-Based EMS Partnerships With the Medical Community Sample Programs
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3rd is Further Evolved and ions:
Section Three: Response To Incidents Involving Violence 12 Separate Resources Including Links to: National Active Shooter Protocols National Response Polices Covering Various Situations Such as Domestic Violence, Civil Unrest and Terrorism Improvised Explosive Devices (IED) – Guide for First Responders\ Indicators of Mental Illness Specific Ways to Mitigate Violence
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Fire Department Safety Culture – An Officer Leadership Issue
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Culture “the sum total of ways of living built up by a group of human beings and transmitted from one generation to another.”
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Consistent Fire Department Values
Focus on service…saving lives and property Strong sense of identity as a firefighter Teamwork Camaraderie Compassion Courage Acceptance of personal risk
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These values are not defined or acted out in the same way in all fire departments…and that influences the differences in culture among fire departments.
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Healthy Values 1. Focus on service…saving lives and property: built on a foundation of training and respect for the entire fire and life safety system.
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Healthy Values 2. Strong sense of identity as a firefighter: maintaining a positive, productive, and healthy attachment to the position.
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supervision, and decision-making.
Healthy Values 3. Teamwork, camaraderie, and compassion: complimented by effective leadership, supervision, and decision-making.
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Healthy Values 4. Courage and acceptance of risk: acted-out within a standard risk profile that factors potential gain into strategic, tactical, and task level decisions
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Impact of leadership on firefighter safety & survival
16 LODD Life Safety Initiatives Tampa Tampa
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Five Areas of Survival to Consider
Heart Attacks & Strokes Vehicles Strategy Crew Integrity Cancer and Disease
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Brief Update on the Fire Service Occupational Cancer
Alliance January 2015 – Present 1. FF Occupational Cancer Electronic Tool Kit 2. FF Occupational Cancer Symposium September 7 and 8, 2017 in Phoenix, Arizona
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Two Final Thoughts 1. Create your own waves 2. Manage your sack of rocks
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Books From Dennis Compton
Available Through Fire Protection Publications at Oklahoma State University Progressive Leadership Principles, Concepts and Tools Mental Aspects of Performance for Firefighters and Fire Officers
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Great Book For Your Review
To Purchase Contact Bryan Jeffries
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Introspection
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Coaching the Development of Fire Department Leaders
By: Chief Dennis Compton
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