1. Cisco Jabber

2. Harvard Business Review
“The power to bring people together at critical moments, is key to aggregating and amplifying the impact of employees”
Harvard Business Review

3. Explosion of Mobile Devices
PCs & Macs
Android & iOS Tablets
Smart Phones
Explosion of Mobile Devices
Support user choice and experience while maintaining security

4. The New Collaborative Workspace
Cisco Jabber enables the new Collaborative Workspace

5. Business Value of Collaboration
Productive and accessible mobile workers
Effective virtual teams
Interactive and engaged employees
Productivity
Strategically aligned organization
Flexible and innovative working options
Innovation
Satisfied and loyal customers
New and innovative IT models
Growth

6. Business Value of Collaboration
Operational
ROI
Productivity
ROI
Strategic
ROI
Cost Avoidance
Process Optimization
Business Transformation
Procter & Gamble TP-created “Supply Chain of Ideas”; saved millions in travel
Biesse WebEx-enabled customer support, $5K/day savings
Molina Healthcare Pooled customer service, handled 20% more calls
Coca-Cola UC-enabled warehouse app, 10% productivity increase
Government of Canada Web 2.0 knowledge sharing
Duke University Guest lecturers via TP
Comcast Social software-enhanced customer ccollaboration

7. Cisco Jabber All-in-one UC Application Presence & IM
Voice, Video, voice messaging
Desktop sharing, conferencing
Collaborate from Any Workspace
PC, Mac, tablet, smart phone
On-premises and Cloud
Integration with Microsoft Office

8. Devices Share the Same Infrastructure
Cisco Jabber
.Jabber solutions are standards-based and leverage industry-leading Cisco Communications solutions, such as
Cisco Unified Communications Manager for voice and video call control, SIP
Cisco Unified Presence and/or Cisco WebEx Connect service (SaaS) for Presence and IM, XMPP
Cisco Unity Connection for Voice Messaging
Cisco WebEx for multiparty Web conferencing
Jabber clients, existing (CUPC, Connect, Cisco Mobile) and new (Jabber for Mac, Jabber for Android, etc.) can all be used together with the same infrastructure. So you can add Jabber for Mac and Jabber for Android to Mac and Android users and share the same infrastructure you are using with CUPC and Cisco Mobile for iPhone, for example
Call Control
- SIP -
Presence & IM
- XMPP -
Meetings
Voice Messaging
Unified Communications Manager
Unified Presence
WebEx Connect service (SaaS)
WebEx (SaaS)
MeetingPlace
Unity Connection

9. Agenda Cisco Jabber Desktop clients Cisco Jabber Tablet clients
Cisco Jabber for Windows
Cisco Jabber for Mac
Cisco Jabber Tablet clients
Cisco Jabber for iPad
Cisco Jabber IM for Cius
Cisco Jabber Smart phone clients
Cisco Jabber for iPhone
Cisco Jabber for Android
Cisco Jabber IM for Blackberry
Cisco Jabber Video for TelePresence
Cisco Jabber SDK

10. Cisco Jabber for Windows
Target FCS: Q2 CY2012
Cisco Jabber for Windows
Collaborate
Brings presence, EIM, desktop sharing, audio/video/web conferencing, enterprise voice and visual voic into one client
Can be deployed on-premises or on- demand
Highly intuitive user interface and experience
Customer Benefits
Enhance employee productivity through rich communication and collaboration capabilities
Deployment flexibility for IT organizations
Partner Benefits
The hub for communication on the desktop
Drive larger deals and services opportunities

11. Key Topics to Communicate: Jabber Windows
Collaboration Users Group
Partner/customer preview of Jabber Windows and demo
Key Dates for Jabber for Windows:
FCS Public Target Date: Q2 CY2012
When to communicate: Now!!!

12. Cisco Jabber for Mac Complete UC Client Application
Available Today
Presence & IM
Voice / Visual Voic
Desktop share, conferencing
Deployed on-premises or in cloud
Built for Mac:
Familiar Mac experience
Platform choice
Consistency across platforms and deployment models

13. Agenda Cisco Jabber Tablet clients Cisco Jabber Desktop clients
Cisco Jabber for Windows
Cisco Jabber for Mac
Cisco Jabber Tablet clients
Cisco Jabber for iPad
Cisco Jabber IM for Cius
Cisco Jabber Smart phone clients
Cisco Jabber for iPhone
Cisco Jabber for Android
Cisco Jabber IM for Blackberry
Cisco Jabber Video for TelePresence
Cisco Jabber SDK

14. Cisco Jabber for iPad Coming 1H CY12 Integrated IM, Voice, Video
Interoperable with Cisco TelePresence
On-Premises and Cloud
Key Dates of Jabber for iPad:
FCS Public Target Date: 1HCY2012
Partner Beta: TBD

15. Cisco Jabber IM for Cius Preinstalled on Cius
Available Today
Stay connected on the go
Basic IM (including emoticons)
Auto Reconnect if connection lost
Presence status changes
Log in to both desktop and mobile clients simultaneously
On-premises or cloud IM backend
Take action from your contact list
Join an instant meeting
Click to call, , SMS
Flexible, secure deployment
Single Sign On
Secure, Proxyless Architecture

16. Agenda Cisco Jabber Smart phone clients Cisco Jabber Desktop clients
Cisco Jabber for Windows
Cisco Jabber for Mac
Cisco Jabber Tablet clients
Cisco Jabber for iPad
Cisco Jabber IM for Cius
Cisco Jabber Smart phone clients
Cisco Jabber for iPhone
Cisco Jabber for Android
Cisco Jabber IM for Blackberry
Cisco Jabber Video for TelePresence
Cisco Jabber SDK

17. Cisco Jabber for iPhone Available in iTunes App Store
Available Today
Voice over Wireless LAN / Wi-Fi
Voice over VPN (Cisco AnyConnect)
Call preservation upon receipt of GSM call
Handoff to GSM / cellular network
Mid-call features
Bluetooth headset (limited support)
Voice Dialing
Business Visual Voic
Business Directory Access
SRST Failover
Visual Voic - Actions synchronized with your Cisco Unity Connection voic system, play secure messages, uses Wi-Fi / VPN – no voice call required

18. Cisco Jabber IM for iPhone Available in iTunes App Store
Available Today
Stay connected while mobile
Basic 1:1 IM application
Single app for on-premises or cloud deployment
Take immediate action from your contact list
Start or join an instant WebEx meeting
Click to call, click to , click to SMS
Flexible, secure deployment
Single sign-on
Secure, proxyless architecture
Free to current Cisco Unified Presence and Cisco WebEx Connect customers
For iOS 4.2, 4.3 and 5 devices

19. Cisco Jabber for Android Available on Android Market
Available Today
“Always-on”
Integration to native Android interface
Key Features
Voice over Wi-Fi
Handoff to cellular network, deskphone
Mid-call features
Access to corporate voic
Corporate Directory Access
Secure connection feature
Cisco Jabber for Android is available on Android Market and on Cisco.com.
Customers are able to download Cisco Jabber directly from Android Market or IT admins can download Cisco Jabber from CCO to an in-house server and distribute to their end users via or internal URL accessed via mobile browser.

20. Cisco Jabber IM for BlackBerry
Available Today
Stay connected on the go
Basic IM (including emoticons)
Auto Reconnect if connection lost
Presence status changes
Log in to both desktop and mobile clients simultaneously
On-premises or cloud IM backend
Take action from your contact list
Join an instant meeting
Click to call, , SMS
Flexible, secure deployment
Single Sign On
Secure, Proxyless Architecture
Accessible from either a 1:1 chat or viewing a profile
Use the Blackberry menu button to show a full list of actions
Use the trackball from the contact Profile to select a specific action
OS 4.6 and higher on Bold, Curve, Tour, Torch

21. Agenda Cisco Jabber Video for TelePresence
Cisco Jabber Desktop clients
Cisco Jabber for Windows
Cisco Jabber for Mac
Cisco Jabber Tablet clients
Cisco Jabber for iPad
Cisco Jabber IM for Cius
Cisco Jabber Smart phone clients
Cisco Jabber for iPhone
Cisco Jabber for Android
Cisco Jabber IM for Blackberry
Cisco Jabber Video for TelePresence
Cisco Jabber SDK

22. Key Topics to Communicate: Jabber Video for TelePresence
Know how to position Jabber Video for TelePresence with Jabber UC Clients:
Key Dates of Jabber Video:
FCS Public Target Date: 1HCY2012
Target Open Beta: Q2 CY2012
When to communicate: Now!!!

23. Differences between Cisco Jabber and Jabber Video for TelePresence
Presence, IM, Voice (softphone), HD Video* and Web Conferencing, Voice Messaging
HD Video on PC or Mac
Dedicated Client for Telepresence-only
All-in-one UC Client
Cisco UC Customer
Common Technology Foundation – Precision Video Engine
* Connects to Telepresence

24. Cisco Jabber or Jabber Video What Does My Customer Need?
My Customer is…
Client
Interested in UC - presence, EIM, voice, video and web conferencing, and softphone capabilities
Cisco Jabber
A Telepresence and Cisco IPT (CUCM) customer wants employees to connect to Telepresence from desktops or mobile devices – includes WebEx Connect or CUPC customers
A Telepresence only customer without CUCM that wants employees to be able to connect to Telepresence from their desktops
Jabber Video
An SMB customer wants their employees to be able to connect to Callway via their desktops
A Telepresence customer that wants third parties (partners, customers, etc.) to be able to connect to Telepresence from their desktops

25. Agenda Cisco Jabber SDK Cisco Jabber Desktop clients
Cisco Jabber for Windows
Cisco Jabber for Mac
Cisco Jabber Tablet clients
Cisco Jabber for iPad
Cisco Jabber IM for Cius
Cisco Jabber Smart phone clients
Cisco Jabber for iPhone
Cisco Jabber for Android
Cisco Jabber IM for Blackberry
Cisco Jabber Video for TelePresence
Cisco Jabber SDK

26. Cisco Jabber Software Development Kit
Real-time collaboration within web applications
Productivity – Business process integration
Deployment Flexibility – User Choice, UC Reach
Compete – Only true Web softphone
Availability – Today, v2 adds video (1H CY12)
Audio
Call Control
IM/Chat
Presence
Voice mail
Collaboration
Video
Web phone in Gmail
Jabber SDK on CDN

27. In Summary – Cisco Jabber Portfolio
All-in-one UC Application
Presence & IM
Voice, Video, voice messaging
Desktop sharing, conferencing
Collaborate from Any Workspace
PC, Mac, tablet, smart phone
On-premises and Cloud
Integration with Microsoft Office

28. Cisco Jabber: Where We Are Today
Released
Coming Q2 CY2012
Desktop
Cisco Jabber for Mac
Cisco Jabber SDK
Mobile
iPhone – IM, voice
Android – Voice
Cius – IM
Desktop
Cisco Jabber for Windows
Cisco Jabber for Mac (update)
Cisco Jabber SDK
Cisco Jabber Video For TelePresence
Mobile
iPad – IM, voice, video
Android – IM (2H 2012)

29. Keep yourself up to date
Cisco Jabber Website
Recent Training:
- Win with Jabber
- VoE - Jabber
Cisco Collaboration Users Group:
- Cisco Collaboration Users Group