1. LEAN SIX SIGMA PROJECT TEMPLATE
9th Global Continual Improvement & Innovation Symposium CASE STUDY COMPETITION:
LEAN SIX SIGMA PROJECT TEMPLATE
[ Project Title ]
[ Project Period from mmm-yy to mmm-yy ]
Please highlight one choice only
Manufacturing
Services

2. LEAN SIX SIGMA PROJECT TEMPLATE
9th Global Continual Improvement & Innovation Symposium CASE STUDY COMPETITION:
LEAN SIX SIGMA PROJECT TEMPLATE
[ Name of the Company ] [ Department / Section ] [ Team Name ] [ Members ]

3. INTRODUCTION
About the company
Products, Location

4. DEFINE

5. DEFINE Project Charter Project Title Business Case
Stakeholder analysis
Goals and objectives of the project
Other expected intangible benefits
g. Team members/Leader, Project Sponsor,
h. Project target date and project plan

6. DEFINE “SIPOC” or “COPIS” Diagram “Voice of Customer”
CTQs and related Big Ys
E. Stratification & Prioritization of Ys
F. Project Scope / Boundary

7. MEASURE

8. MEASURE
Data Collection Plan

9. MEASURE
Measurement System Analysis (MSA)

10. MEASURE – Assess Process Capability
C. Process Capability Assessment

11. ANALYZE

12. ANALYZE – Process Detailed appropriate Process Map Identify waste
Value Adding activities,
Non-value Adding but necessary activities
Wasteful activities
Identify constraints / bottlenecks in the flow

13. ANALYZE – Data Appropriate process risk analysis
Root cause identification methods
Use of appropriate data analysis tools

14. IMPROVE

15. IMPROVE Possible solutions based on root cause.
Use creative / innovative thinking
Prioritize solutions using appropriate methods/criteria

16. IMPROVE E. Plan for implementation Trial runs / pilot implementation
Trial / pilot implementation plan
Risk analysis of the pilot / trial plan
Plan for MSA and data collection
Method to evidence improvement
Full scale implementation plan, with phases as appropriate
Risk analysis of the full scale implementation
Handing over the process to the process owner.

17. CONTROL

18. CONTROL
Document / amend Procedures, standards, work instructions incorporating the improvements in the process
Define appropriate control plan for Xs

19. SUMMARY OF IMPROVEMENT
“Before” and “After” Situation comparison
Tangible benefits
Intangible benefits
Lessons learn
Replication carried out /opportunities identified

20. Q & A