1. Making Employees Into Partners
Tony Collins
Turbine Generator Maintenance

2. Making Employees Into Partners
Are you ever frustrated by the actions of your employees?
Have you ever thought about why that is?

3. Philosophy
Every person pursues (and should) their own personal happiness
It is management’s responsibility to create an environment where employees pursuing their own objectives also accomplish the objectives of the organization

4. Pay for the performance you want
You will get exactly what you pay for
Develop compensation plans that reward the exact OUTCOME (not behavior) you desire
Employees will find ways you hadn’t even considered to achieve the desired result
Compensation tied to performance must be significant compared to guaranteed compensation to be an effective motivator

5. Checks and Balances
Build in financial penalties for undesired consequences
Survey customers – internal and external – to insure employees cannot achieve their goals at the cost of others

6. The Benefits Reduce the need for direct supervision Improved margins
Changes the way people feel about their lives and their company
Eliminates turnover of good people
Encourages those not prepared to contribute to move on voluntarily

7. The Pitfalls Poorly written criteria will generate undesired results
Employees suffer stress similar to that of ownership – with similar negative consequences
Business downturns particularly tough on staff unused to pitfalls of ownership

8. Measurements
It is essential to have specific agreed upon measurements for any objectives

9. Some examples from TGM Reduction of collection period Job Profits
Customer satisfaction

16. Making Employees Into Partners
Tony Collins
Turbine Generator Maintenance