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SAP and IBM Delivering value together

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1 SAP and IBM Delivering value together
IBM at Distributech 2012 SAP and IBM Delivering value together

2 Why SAP and IBM? The ongoing strength of the IBM SAP alliance today is evidenced by the volume of successful SAP projects IBM has overseen, the size of the IBM workforce dedicated to SAP-related services, the numerous awards IBM has garnered for its SAP services, and the large base of global SAP solution delivery centers that IBM maintains IBM and SAP have teamed to leverage smart meter data by providing a way to integrate it with SAP enterprise systems such as billing and customer care. This capability is an essential part of the smart metering-and-beyond solution, a comprehensive premise-to-portal offering set that leverages products and services from across all of IBM, along with key industry partnerships and best-of-breed components. IBM and SAP engage in extensive knowledge sharing and collaborate continuously on certification and product testing, helping to ensure that the potential inherent in the technology is fully realized. IBM also works to deliver greater business value for SAP customers, through the industry’s largest base of SAP solution delivery facilities and Centers of Expertise (CoEs). There are utility industry-specific SAP CoEs in Barcelona,Spain and La Gaude, France, which facilitate the creation of energy industry solutions.

3 IBM assets: IBM GBS Services for SAP solutions
SAP Application Operations/DB mgmt Cloud OS, backup, security and network management Cloud servers, storage, data center management and maintenance SAP Functional Application support Cloud strategy and assessment SAP Cloud assessment Business Process Transformation Minor enhancements and customizations SAP Basis Application Level 2/3 support Level 1 Help Desk DB2 database and IBM middleware (optional) Cloud Consulting Global Business Services (GBS) One IBM Outsourcing Functional and development services SAP on IBM Cloud Our clients decide on the scope of IBM’s services and offerings 3 IBM Confidential


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