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WHY NOT CHILE? CAPTURING THE AMERICAN MARKET & MEDIA By Don George
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Travel Editor, San Francisco Chronicle
DON GEORGE: BRIEF BIO Travel Editor, San Francisco Chronicle Founder/Editor, Wanderlust, Salon.com Global Travel Editor, Lonely Planet Editor at Large, National Geographic Traveler Editor, BBC Travel, Chance Encounters Author, "The Way of Wanderlust: The Best Travel Writing of Don George" "Lonely Planet's Guide to Travel Writing"
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UNDERSTANDING THE AMERICAN TRAVEL MARKET
Types of travelers by demographic: Millennials (born ): Age 13-35 Gen X (born ): Age 35-52 Baby Boomers ( ): Age 53-72
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Types of travelers by style:
Solo Singles together Couples Families Multi-Generational
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Types of travelers by interest:
Location (nature, urban) Adventure/Activities Culture Cuisine Festivals Photography
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TRENDS IN TRAVEL Immersive, experiential, authentic – interaction with local culture, customs, people Adventure (“soft” and “hard”) Cultural Culinary Transformational-spiritual Customized Safety
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KEY QUESTIONS Which traveler do you want to appeal to?
What’s the best way to appeal to them?
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UNDERSTANDING THE AMERICAN MEDIA
Where do travelers get information and inspiration? Magazines and newspapers – travel editors and writers Guidebooks Websites (from NTOs to LonelyPlanet.com to TripAdvisor) Bloggers Social media (Facebook, Twitter, Instagram, Pinterest)
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DIFFERENT TYPES OF AMERICAN TRAVEL MEDIA
Print editors and writers Online editors, producers and content creators Bloggers Social media creatives/influencers
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HOW TO WORK WITH AMERICAN TRAVEL MEDIA
Do your homework: Know the publication/outlet (audience, types of stories/information it publishes) Know its theme/ interests (culture, food, adventure, luxury, spiritual) Contact by /social media Media outreach in person: two different ways – Canada Media Marketplace—people come to one site; France, Hong Kong, tourism boards—tour main US markets with lunches/dinners) Vetting the “influencers”: How to vet the people you contact/work with (type of content, audience/ social media following, quality, integrity)
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THE EVOLUTION OF THE ADVERTISING-EDITORIAL DIVIDE
How it used to be: Strict division How it is now: Content partnerships
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TWO REAL WORLD EXAMPLES
GEO EX (GEOGRAPHIC EXPEDITIONS) Catalog Printed newsletter: from four to one newsletter: from once a month to weekly Direct mail – 6 this year
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NAT HAB (NATURAL HABITAT ADVENTURES)
Broad mix of materials Catalog – 160,000 copies Direct mail – per year Paid online advertising Internet more cost effective Print also cost effective Webinars Photo contests
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KEY QUESTIONS TRAVEL COMPANIES SHOULD ASK
What qualities and features distinguish your offering? Which travelers do you want to appeal to? What’s the best message to reach these travelers? What’s the best medium (publication, outlet) to reach these travelers?
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THANK YOU! ALL QUESTIONS WELCOME!
Website: Facebook: dongeorge Instagram: don_george_travel
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