2. “HOSPITALITY GREETING THAT TRANSFORMS LIVES”

3. EVANGELISM DISCIPLESHIP PRAYER & FELLOWSHIP BIBLE STUDY CHILDREN
(KIDZ)
WORSHIP

4. WELCOME MINISTRY GOALS
FELLOWSHIP
WELCOME MINISTRY GOALS
To ensure that all persons who attend our church are made to feel welcome.
Create an outstanding first impression for every first-time guest.
Foster a feeling of anticipation for what God will do as we gather for worship.
(Go beyond greeting to welcoming)
(Wow factor)

5. WELCOME MINISTRY PRIOR TO RESTORE
FELLOWSHIP
PRIOR TO RESTORE
Typical greeting situation that you would find in most Adventist Churches:
A person or two was stationed in the foyer to greet people as they entered and to provide them with a bulletin.
No defined process in place to identify and process first time guests.
No materials were provided to guests who may have an interest in the church.
(Go beyond greeting to welcoming)
(Wow factor)

6. WELCOME MINISTRY WHY CHANGE? THE 15 MINUTE CLOCK
FELLOWSHIP
WHY CHANGE?
THE 15 MINUTE CLOCK
There are a whole series of experiences that we want people to enjoy during their first visit with us, but if we fail to make people feel welcome, we place everything we hope to accomplish at risk.
Simply put: THE STAKES ARE HIGH
(Go beyond greeting to welcoming)
(Wow factor)

7. WELCOME MINISTRY WHY CHANGE?
FELLOWSHIP
WHY CHANGE?
Every Sabbath Morning is an Evangelistic Meeting
When an Adventist Church does evangelism, we go out of our way to greet, welcome and make guests feel at home.
Why would we not want to do that on Sabbath morning?
We pray for guests to come
We expect guests to come
We plan for guests to come

8. Creating the Right First Impression
WELCOME MINISTRY
FELLOWSHIP
Creating the Right First Impression
PARKING LOT MINISTRY
If you are really excited to see someone, you go out to meet them.
(Go beyond greeting to welcoming)
(Wow factor)

15. Creating the Right First Impression
WELCOME MINISTRY
FELLOWSHIP
Creating the Right First Impression
GREETING
The right people in the right places. We carefully choose the people with the right gifts.
The bulletin we provide is not a normal church bulletin. Everything about it is designed to engage people.
We not only greet people when they enter, but also when they leave.

16. Creating the Right First Impression
WELCOME MINISTRY
FELLOWSHIP
Creating the Right First Impression
NAME TAGS
We encourage people to wear name tags. It creates an atmosphere of friendliness and engagement.
Provides an easy way for people to get to know others.
We value people and especially visitors. Nametags provide a less-threatening way for us to solicit a little information about a person.

17. Creating the Right First Impression
WELCOME MINISTRY
FELLOWSHIP
Creating the Right First Impression
NAME TAGS
Our name tag system allow us to track attendance. We want to know who was here and who wasn’t.
We also can easily identify who has missed a certain number of weeks. We can tell who has returned after an extended absence. We can also track if first time guests return the next week.
We send “Missed You” cards to people who miss on Sabbath.

18. Creating the Right First Impression
WELCOME MINISTRY
FELLOWSHIP
Creating the Right First Impression
WELCOME CENTER
A staffed location where any person can get help or assistance.
First-time guests are incredibly important to us. We spare no expense or effort to engage them. The Welcome Center is the chosen point of engagement for all our first-time guests.
We plan to have guests in every service.

19. Creating the Right First Impression
WELCOME MINISTRY
FELLOWSHIP
Creating the Right First Impression
GUESTS BAGS
We make a significant investment to provide first-time guests with important information about our church and our ministries.  
Guest bags provide an inconspicuous way for members to know someone is a first time guest.
This provides a great opportunity for the person to still be engaged after they return home.

20. Creating the Right First Impression
WELCOME MINISTRY
FELLOWSHIP
Creating the Right First Impression
CONNECTION CARD
We encourage (and even bribe) first time guests to provide some meaningful information about themselves to us. 
Guest Services person will draw attention to it
Cards are also placed in the pews
Pastor will mention the card every Sabbath
We offer a nice gift if they are willing to fill one out.

22. Creating the Right First Impression
WELCOME MINISTRY
FELLOWSHIP
Creating the Right First Impression
GUEST SERVICES
Once someone has been identified as a first time guest, we want to spend extra time with them helping them to understand what to expect and answer any questions they may have. This would include:
Familiarizing them with the building
Explaining the services and our class offerings
Inviting them to our fellowship lunch
Depending on what time they arrive, possibly a tour of the building

23. Creating the Right First Impression
WELCOME MINISTRY
FELLOWSHIP
Creating the Right First Impression
FOLLOW-UP
All Connection Card information is entered into our attendance system.
All s are entered into our electronic newsletter system.
Guest Services person will make contact with the pastor immediately after the service to brief him on any high value information.
All persons who have provided information will receive a follow-up contact from the pastor. Anyone who wasn’t at church will receive a missed you card.

25. Questions?