1. MGR8: The Business of a Retail Winery
Wine Country Best In Class Training Program
MGR8: The Business of a Retail Winery

2. Sales and exceptional customer experiences are only part of a successful winery!

3. What are the ingredients of a successful winery?

4. The Importance of Strategic Planning
1 minute = 10 minutes
10 minutes = 1 hour and 40 minutes

5. The Importance of Strategic Planning
TASK
WHY
Create weekly staff schedule
Let’s staff aware of their schedule
Develop staff incentive programs
Boosts staff morale
Increase sales

6. What impacts profitability?

7. What impacts profitability?
Budget
Time of year
Controllables
Personal Considerations
Employee availability
Skills
Special events

8. Scheduling For Profitability?
Example: Margin Per Bottle
A. How much profit margin per bottle $5
B. How much is the average cost of employees per hour
$15
C. How many bottles would you need to sell in order to pay for an employee per hour 3
EMPLOYEE
Nina
Shaun
Margo
AM SHIFT
(BOTTLES SOLD PER EMPLOYEE) 4 1 2
PM SHIFT

9. Winery Traffic Chart MONTH Winery Traffic Approx # of hired staff
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
NOV
DEC
Winery Traffic
Approx # of hired staff
Capacity

10. Reallocation and Delegation

11. Reallocation and Delegation
TASK
WHY
ALLOCATE
PLAN AHEAD
Create staff weekly schedule
Employees would not know when their shift is X
Develop staff incentive programs
Boosts staff morale
Increase sales

12. Project Management Chart
Venue
Speaker
Marketing
Staff

13. Collaboration and Decision Making

14. Collaboration and Decision Making
60’s Theme’s Christmas Party
Weekend Christmas Ski Holiday
Bahamas Cruise Christmas Party
Comedy Club Christmas Party
Murder Mystery Christmas Party

15. @BeldingTraining MGR8: The Business of a Retail Winery
Wine Country Best In Class Training Program
MGR8: The Business of a Retail Winery
@BeldingTraining
#StandOutwithCX