1. Bell Quiz What are three ways to gather “Consumer Information?”
What is a “Warranty?”
What is one Consumer Magazine that you can compare products in?

2. Competencies
Identify that president John F. Kennedy in 1962 fought for Consumer Rights and Responsibilities.
Identify the appropriate way to write a consumer complaint letter
Write a consumer complaint letter.

3. Consumer Rights and Responsibilities

4. 1. To Safety/To Use Products Safely

5. Right: Responsibility:
Government Protection
Food and Drug Administration (FDA)
Consumer Product Safety Commission (CPSC)
Read information, use and care booklets.

6. 2. To Be Informed/To Seek Information and use it to make decisions

7. Protection against false and misleading information.
Right:
Responsibility:
Protection against false and misleading information.
Choose appropriately

8. 3. To Choose/Choose goods and services carefully

9. Shop a variety of places. Use consumer magazines
Right:
Responsibility:
A variety of products
Competitive prices
No monopolies
Shop a variety of places.
Use consumer magazines

10. 4. To Be Heard/To speak up and let likes and dislikes be known.

11. Consumer Protection Agency
Right:
Responsibility:
Complain
BBB
Consumer Protection Agency
Complaint letters
Support reputable businesses