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Increase Retention and Improve Service with SAGE

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Presentation on theme: "Increase Retention and Improve Service with SAGE"— Presentation transcript:

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2 Increase Retention and Improve Service with SAGE
Danger Will Robinson! Increase Retention and Improve Service with SAGE

3 SAGE: Early Alert System
Increase Retention and Improve Service with SAGE

4 What is SAGE SAGE is an additional module that can be added to any Trac 4 Installation Allows the creation of Student based Referrals by Faculty or Staff

5 What is typically required to use SAGE?
Trac 4 Installation Student and Course Import (Including Faculty Info) Faculty access to Trac (Via LDAP or other) A Plan

6 Tutoring Example Faculty creates SAGE Referral
to Student and Center Outreach to student Student arrives for Tutoring Referral completed and to Faculty

7 Reasons and Recommendations

8 Basic Features of SAGE Custom Referral content
You create Reasons, Recommendations and Custom Referral Questions. Custom options Custom s can be created based on the Student or content of the Referral

9 Custom Text in your Contact Emails
Student Full Name #name# Student First Name #first# Student Last Name #last# Student ID #studentID# Student Street #Street# Student Street #Address# Student City #City# Student State #State# Student Zip #Zip# Student Street, City, State, Zip #fullAddress# Student #student # Student Home Phone #phone# Student Work Phone #phone2# Student Birthdate #birthdate# Student Ethnicity #ethnicity# Student Major #major# Student Grad_Und #gradund# Student College #college# Student Class #class# Student GPA #GPA# Student Accumulated Hours #TotalHours# Student Special Status #status# Student ReferredBy #referredby# Student HS Name #HSName# Student Degree Goal #degree# Student Custom Field #Field1# Student Custom Field #Field2# Student Custom Field #Field3# Student Custom Field #Field4# Student Custom Field #Field5# Student Custom Field #Field6# Student Custom Field #Field7# Student Custom Field #Field8# Student Custom Field #Field9# Consultant Full Name #advisor# Consultant Full Name #counselor# Consultant Full Name #Staff# Consultant First Name #afirst# Consultant Last Name #alast# Consultant First Name #tfirst# Consultant Last Name #tlast# Consultant Alternate Name #AltName# Consultant #tutor # Consultant #advisor # Consultant #staff # Consultant Phone #tutorPhone# Consultant Phone #advisorPhone# Consultant Phone #staffPhone# Consultant CellPhone #tutorPhone2# Consultant CellPhone #tutorCellPhone# Consultant CellPhone #advisorCellPhone# Consultant CellPhone #staffCellPhone# Consultant WorkPhone #tutorWorkPhone# Consultant WorkPhone #advisorWorkPhone# Consultant Pager #tutorPager# Consultant Pager #advisorPager# Consultant Pager #staffPager# Consultant Location #tLocation# Consultant Location #aLocation# Consultant Location #sLocation# Consultant Notes #tutorNotes# Consultant Notes #advisorNotes#

10 Data In and Data Out Focus Path
9:00am Communication and Retention with SAGE 10:00am Power Search, Lists, & Watch Lists 11:00am Handling Sections and Reasons With Ease 1:00pm Consultant Mgmt, Access, & View in Trac 2:00pm Appointment Scheduling

11 Data In and Data Out Focus Path
8:40am All You Need to Know About Creating Visits 12:30pm We can Report on That: Reporting Options 1:30pm Survey Says…

12 Specific Populations and Demographics Focus Path
9:00am Communication and Retention with SAGE Navigate Your Trac System like a Pro 10:00am Power Search, Lists, & Watch Lists 2:00pm Student Access and View in Trac

13 Specific Populations and Demographics Focus Path
9:40am Q2 Tables Communicating With Busy Students through s and Text Messages 12:30pm We can Report on That: Reporting Options 1:30pm Survey Says…

14 Communication and Retention with SAGE
Focus Path 9:00am Communication and Retention with SAGE 10:00am Power Search, Lists, & Watch Lists 1:00pm Consultant Mgmt, Access, & View in Trac

15 Communication and Retention with SAGE
Focus Path 9:40am Communicating With Busy Students through s and Text Messages 12:30pm We can Report on That: Reporting Options

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