1. Professional Ethics Talk@IIT Madras Nov 1st 2016 A Software Industry Perspective

2. Topics Professional Ethics – Defintions and Components
Framework for Principles – For Engineering
Ethics in Software Engineering
Ethics in Software Development
Implementation Techniques

3. Definition

4. Profession Ethics – Definition & Components
Professional ethics encompass the personal, organizational, and corporate standards of behaviour expected of professionals
Components
Honesty
Integrity
Transparency
Accountability
Confidentiality
Objectivity
Respectfulness
Obedience to the law
Loyalty
Computing Society
IEEE-CS
Association of Computer Machinery
BCS – The Chartered Institute of IT

5. Framework of Principles

6. Profession Ethics – Framework
In ethics when discussing behaviour and morality, an individual is said to possess the virtue of integrity if the individual's actions are based upon an internally consistent Framework of Principles. One can describe a person as having ethical integrity to the extent that the individual's actions, beliefs, methods, measures and principles all derive from a single core group of values. While Integrity is measure of Honesty, an individual must therefore be flexible and willing to adjust these values in order to maintain consistency when these values are challenged Because such flexibility is a form of accountability, it is regarded as a moral responsibility as well as a virtue.

7. Profession Ethics – Code of Ethics
Built on 8 Principles for Engineering Principle of Public Interest is the Central to the Code
Principles
Public Interest
Client and Employer
Product
Judgement
Confidentiality
Management
Profession
Colleagues
Self
Public Interest
Safe
Standards
Passed Tests
Doesn’t Diminish
Quality of Life
Privacy
Harm Environment
Disclose any danger to user

8. Ethics in Software Engineering

9. SW Engineering - Client and Employer
Best Interest of Client and Employer Consistent with Public Interest
Client and Employer
Honest about limitations
Keep Private
Avoid retaining Illegal software
Components Mapping
Honesty
Confidentiality
Obedience to law

10. SW Engineering - Product
Product of Highest Professional Standards All forms of Software – New or Modifications
Product
High Quality
Adequate Testing
Acceptable Cost
Reasonable Schedule
Maintenance same as New
Components Mapping
Objectivity
Accountability
Transparency
Integrity

11. SW Engineering - Judgement
Independence in professional Judgement
Judgement
Independence
Avoid being deceptive in engineering and financial practices
Disclose conflicts of interests
Components Mapping
Integrity
Transparency
Obedience to law

12. SW Engineering - Management
Promote Ethical Software Management in Development & Maintenance Empower Leadership and Open System
Management
Awareness and Training on Standards
Fair and Just Remuneration
Provide Freedom towards raising concerns in project and product development
Components Mapping
Objectivity
Integrity
Transparency
Respectfulness

13. SW Engineering - Profession
Consistent with Public Interest Advance Integrity and Reputation of Profession
Profession
Detecting, Correcting Reporting Errors and Documenting
Be Accurate
Promote Public Knowledge in SW Engineering
Components Mapping
Honesty
Transparency
Accountability
Respectfulness

14. SW Engineering - Colleagues
Supportive and Collaborative
Colleagues
Give Full Credit
Fair hearing concerns, opinions and complaints
External Professional advice in new areas
Components Mapping
Integrity
Confidentiality
Respectfulness
Transparency

15. SW Engineering – Self
Continuous Education in Profession Promote Ethical Approach
Colleagues
Further knowledge
Improve ability to create safe, reliable and useful quality sw
Provide accurate and informative documentation
Components Mapping
Loyalty
Accountability
Transparency

16. Ethics in Software Development

17. Ethics in SW Development
Do’s
Open and Honest
Share your Knowledge
Cooperative and Collaborative – Help & Support others
Resolve Conflicts
Be Careful in Copy/Paste
Encrypt User & Sensitive Data like passwords
Learn and Obey Copyrights
Report bugs
Reference to original author
Don'ts
Blame others
Close task until its done
Steal code
Cracked SW
Sniff NW Credentials
Write Bugs or Backdoors on purpose
Violate Commercial Clauses
Sell or Share User Data

18. Implementation Techniques

19. Implementation- Building Checks & Balances
Process and Audits
Standards & Certifications
ISO
CMM
ITIL
OWASP
Security Audits
Publish KPI/KQI Measurements
Governance Body
Review Committees
Cost, Time and Usefulness
Practice, Methodology and Tools
Agile Techniques
Interactive environment
Sprinting continuous release cycles
Adaptable to Changes
Working Software milestones
Collaborative tools
Continuous Integration
Cross Functional Teams
Financial Awareness
Review and Approval Process

20. Key Tips on Ethics – For Freshers to Industry
Team & Group
First Rule – Help Others
No Software God.
Share Knowledge
Interact with colleagues and management
Be Courteous
Align with team goals & company policies
Be transparent and raise concerns on limitations in open forums
Discuss issues not personalities.
Be impartial with objectivity for team goals.
Avoid Impulsive Reactions
Listen! Listen! Listen - First
Time Discipline – “Starts with Respecting others time”
Resolve differences – “Agree to Disagree”
Self
Strive towards “First Time Right”
Build Testable Software
Learn collaborative tools and development model to cooperate
Respect all colleagues (like e.g. women, juniors, support staff)
Avoid Gossips and Blaming Others
Keep Confidential Information Private
Identify your intrinsic strength to bring good changes in organization.
Self Assessment – Quantity, Quality and Discipline
Continuous learning to reflect in contribution to profession and society
Work towards excellence

21. About NMSWorks
Carrier Grade Telco Network & Operations Management Software
Indian Product with Indian and International customer base
Compete and Cooperate with multinationals like IBM, HP, Amdocs
150+ Employees
Standard Certifications - ISO 9001 (SW Engineering), ISO (Security), ITIL V3
Agile Methodology – Cross Functional & Delivery Centric Product Development
Collaborative Techniques
GIT and SVN – Code Repository
Maven, Gradle and ANT
Hudson and Jenkins
Redmine – Document Portals
Eclipse IDE
Joint R&D Programs with & Mandi

22. References
Ethics Professional Software Development, Practices and Ethics – Authored by Lemi Orhan Ergin, Marmara University

23. Thank You.