1. Anthony Pascucci, Project Manager
Migrate to Windows 10
Customer Experience
Anthony Pascucci, Project Manager

2. Agenda A Project in a Program Experience Q&A A Vision for a Change
Eat the elephant
The Approach
Q&A
© Computacenter 2016

3. A Project in a Program

4. Microsoft US CIO Summit Fall 2011
4/15/2018
A Vision for a change
2010
Windows 7, Internet Explorer 8, Office 2010, Lync + Telephony, McAfee VSE & HIPS, Cisco VPN, Symantec Management Platform
Stability
2015
Upgrade to Internet Explorer 11, Office 2013, Skype4Business,
McAfee DriveEncryption, GlobalProtect, SCCM, Intune…
Preparing
2016-…
Windows 10, IE11 and Edge, Office 2016, S4B, OD4B, …
Security Review (McAfee vs Microsoft vs …)
Sustainability
Principles: Standardize, EMPOWER with limits

5. Experience

6. Customer, Microsoft, Computacenter collaboration
Eat the elephant…
Application testing
Design & Pilot
Global Rollout
Talking Points:
We understand clearly that licensing needs to be an enabler of this new world and that’s why we have been investing to make it easier for you to do business with Microsoft.
We have focused our investments on three main areas:
Create an easy way to license all the cloud services and on-premises software you need
Make sure purchasing is fast and flexible
Allow you to realize more value in one simplified agreement
Essentially, we’ve been working hard to simplify our licensing models. In response, Microsoft Products and Services Agreement (MPSA) is a modern agreement, designed for the mobile-first, cloud-first world.
Customer, Microsoft, Computacenter collaboration

7. The approach Best of breed, Meet the Experts, Non disruptive, Secured
Collaboration with Microsoft, HP & Computacenter
Dedicated Team around the globe
(BAU for small sites)
Macro-planning defined
Migration scheduled by Users
Talking Points:
Let’s take a look at how the MPSA works in a little more detail:
MPSA is recommended for commercial, government, healthcare and academic organizations that want to buy cloud services and on-premises software without a requirement to buy licenses for everyone in the organization.
There are no purchase minimums to get started with an MPSA, just review and sign the agreement online and you can start buying. And since MPSA does not expire, you won’t have to go through any agreement renewal process.
While there are no purchase minimums to start, there are some requirements to continue purchasing through the MPSA.
Let’s take a look at purchase points.
Purchase Points: Microsoft categorizes products into three distinct pools with tiered price levels: Applications, Systems and Servers. Each product you buy is assigned a number of points and a pool. The more you buy, the more points you achieve and the lower the price you pay for the product. Points are combined across like Purchasing Accounts so you always achieve the most beneficial price level. (government and academic organizations each have a single price level).
To continue buying through MPSA, an organization must reach 500 points or buy at least 250 seats of a cloud service in a single product pool by each year anniversary.
Let’s dive in a little deeper.
Points from both cloud services and software purchases across all like Purchasing Accounts (commercial, government, academic) are combined, so customers automatically receive the best available discount for every purchase based on the points per pool.
Note: Commercial organizations also automatically get the next discount price level for a pool as soon as they meet the corresponding annual point minimums. The order that qualifies you for the next discount threshold (for example, Level A to Level B) receives the discount. All subsequent orders across the organization with the same account type receive the new price level automatically.
No on-desk Upgrade
Laptop Swap + New Comers

8. Q&A