1. DEPARTMENT OF FINANCE AND ECONOMIC PLANNING
REVENUE AUTOMATION AWARENESS PROGRAMME
PRESENTED BY: REVENUE AUTOMATION TEAM
First Slide

2. INTRODUCTION PURPOSE OF CAMPAIGN
To give an overview of the current system used in revenue collection.
Highlight challenges of the existing system
Inform the target audience on the need to change the system
Give an insight of the proposed new system and discuss any improvements before deployment.
REVENUE AUTOMATION

3. OVERVIEW OF EXISTING SYSTEM
Revenue collected manually using accountable documents
Payment mode is only cash or cheques
Revenue collector has to report what he/she has collected otherwise office cannot easily establish
Business registration and invoicing done manually thus prone to duplication and difficult to follow up
Revenue reporting done manually thus prone to mistakes
Revenue forecasting done manually which at times is biased.
Manual receipts issued can be easily altered and go undetected
REVENUE AUTOMATION

4. ………..CONTINUED
Revenue collected in field has to be surrendered and entered into LAIFOM system for it to be officially received.
LAIFOM system produces reports but with limited analyzability.
REVENUE AUTOMATION

5. CHALLENGES Manual Processing Dispersed Systems
Outdated Registries
Revenue Collection leakages
Dispersed Systems
Poor Planning Frameworks
REVENUE AUTOMATION

6. Accountable documents are prone to unlawful duplications
The main challenge with the existing system is that everything is done manually.
Accountable documents are prone to unlawful duplications
Management of accountable documents is difficult
There is a lot of revenue lost due to leakages.
Collectors are handling a lot of cash which is risky.
Registers are obsolete thus cannot be relied upon.
Revenue forecasting is a nightmare as you can not estimate with a high degree of certainty that a given source of revenue can grow this much.
REVENUE AUTOMATION

7. Manual Bank reconciliation
….CONTINUATION
It is a hard task to assign targets to sub counties for some revenue sources e.g SBP, advertisement, and land rates.
Manual Bank reconciliation
No integration with ifmis or any other Agent(i.e Bank & Mobile ---payments)
Limited Number, types and forms of Reports.
Poor accessibility and Administration; One can only use this system when connected to the Kwale government LAN (it is not web based).
REVENUE AUTOMATION

8. NEED FOR AN AUTOMATED REVENUE COLLECTION SYSTEM
Based on the highlighted challenges of the manual system currently in use, there’s need to have an automated system which will:
Be able to collect and report revenue on a real time basis.
Geographically locate all businesses.
Be capable of allowing multiple payment modes ( Mobile money, plastic money etc).
Allow for intelligent reporting and analysis
Allow citizens transact with the county at the comfort of their homes/offices.
REVENUE AUTOMATION

9. Be able to collect revenue with use of POS devices.
Be able to allow for integration with other systems such as IFMIS and the Bank.
Be able to collect revenue with use of POS devices.
Produce secure receipts and licenses which cannot be forged.
Allow access to the system from anywhere in the world thus enhance monitoring of revenue. (be web based)
Geographically assign revenue targets with certainty.
REVENUE AUTOMATION

10. SYSTEM FRAMEWORK DEVELOPED TO INTERFACE WITH IFMIS
Revenue Source Identification & Management
Revenue Forecasting
Revenue Collection
Processing Payments
Bank & Cash Reconciliations
Credit Control & Debt Management
Management of Revenue Collectors
DEVELOPED TO INTERFACE WITH IFMIS
DEVELOPED AS PER CRA GUIDELINES
END-TO-END CRA REVIEW & EVALUATION
IFMIS PROVISION OF A MIDDLE-WARE GATEWAY
SECURE TRANSMISSION OF DATA – TO PUSH DATA INTO IFMIS
REVENUE AUTOMATION

11. SYSTEM FUNCTIONALITY
REVENUE AUTOMATION

12. KEY PROCESSES CITIZEN REGISTRATION
Citizens will be able to register/ be registered into the system.
All citizen’s obligations are captured based on nature of interaction with the county and businesses run.
The obligations include but not limited to payment of permits, licenses, public health charges, weights and measures charges etc
Priority of payment of obligations can be assigned based on county policies.
REVENUE AUTOMATION

13. BUSINESS REGISTRATION
……….CONTINUED
BUSINESS REGISTRATION
After citizen registering/being registered, business is physically verified by responsible officer and geographical location captured with aid of data collection device
Business formally registered into the system and quotation/invoice produced.
E-slip is generated which will be used in making payment whether through mobile money, direct transfer, cash through POS or direct banking.
If paid though mobile money or bank, citizen can logon into the system and print the receipt from wherever they are otherwise they can visit any county revenue office and be issued with a receipt
REVENUE AUTOMATION

14. EXPECTED RESULTS REVENUE AUTOMATION TEAM @2015
Identification of all Kwale County Revenue Sources
Cashless, assigned payment platforms for all Revenue collectors
Accurate & Current Revenue forecasting
Access to accurate debt & credit amounts
Enhanced Revenue Collection across all Revenue Streams
Automated & scheduled bank & cash reconciliations
Real-Time Payments Processing & seamless Integration with IFMIS
REVENUE AUTOMATION

15. AUTOMATION TEAM