1. Connect
Collaborate
Innovate
End to end video solutions

2. Wire One is THE global videoconferencing solutions provider
Who we are
Wire One is THE global videoconferencing
solutions provider
We ensure that videoconferencing:
is easy to use
is reliable
delivers superior value
Wire One is “the” Video Conferencing solutions provider. We make a traditionally difficult service easier for the organization to provide on a more cost-effective basis. Wire One is the one partner that can work with you throughout the lifecycle of your video platform to ensure that
your users have the tools and training to have successful conferences
Your equipment is available and works when users try to conduct conferences and
You get superior value from your investment
We do this using a unique methodology and infrastructure (Engage/Onward) that is used by both large and small companies as well as some of the world’s largest telcos to deliver reliable, cost effective video conferencing.

3. How we do it Design & Provision Conference Services Management
Learn more . . .
We do this using a unique methodology and infrastructure that is used by both large and small companies as well as some of the world’s largest telcos to deliver reliable, cost effective video conferencing.
What makes Wire One more unique is that we don’t sell hardware and move on to the next customer. This in essence is the problem with Videoconferencing. Wire One has brings the other pieces of the pie that make video a successful tool. We call this our solution lifecycle and these are the key phases that we address
Learn more . . .
Management
Learn more . . .

4. Hardware / network selection
Design & Provision
Consulting services
Hardware / network selection
Education
Typically this is a dump and run phase. Wire One takes a more consultative approach
Installation
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Learn more . . .

5. Proactive device monitoring Remote administration
Management
Proactive device monitoring
Remote administration
Break / fix
Help desk
Capacity planning overflow disaster recovery
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Learn more . . .

6. Conference Services Streaming Scheduling services Audio conferencing
Recording services
Video call launch
Web conferencing
Room scheduling
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Learn more . . .

7. Management Anytime, anywhere support for videoconferencing
Choose an award-winning maintenance program
Take a proactive approach
One Care Plus
Get top on-site service
One Care On-site
Select basic remote support
One Care Remote
Plus additional services
Rely on us to manage your infrastructure
Device Management
Supplement your day-to-day staff Strategic Staffing
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8. Why Wire One?
Largest producer of true end-to-end videoconferencing solutions
20 years industry experience
Over 350 employees
Over 25,000 endpoint users
Solid financial backing for future expansion
Annual revenue of $120M
24x7x365 world-wide Help Desk supported by largest certified technical staff in the industry
Global Network Operation Centers in Atlanta, Philadelphia, Denver, London and 37 field offices throughout the USA
Unique conferencing management platform-Onward
Gores has invested in this company because they think this is a growing industry. Companies like BT and ATT use us to provide their conferencing services

9. Mission
To be the recognized leader in videoconferencing by providing our customers integrated services and solutions that are easy to use and deliver superior value.
A mission statement is our company-wide goal.
We want to be the ……..
Easy to use and superior value are key differentiators for us. Video is still hard to use in many instances. Our solutions are geared toward making video easier to use and more reliable. Things like our engageSuite tool set and One Care Plus service offer all improve the customers video experience and are designed to drive usage in your organization. Our management and monitoring services like REM and Remote Bridge Management are designed to drive down the cost of video for our customers (like John Hancock and Pfizer) while improving availability and quality of their investment.