1. Prisons and Detention Centers
2N Solution for
Prisons and Detention Centers

2. 2N Company HQ in Prague CR, 2N USA Miami FL 200+ employees
21,5 million EUR revenue
In-house R&D
Production in the Czech Republic
Global sales force and tech support
Since May 2016, 2N is part of the Axis group

3. Preamble Potentially very dangerous places
Systems must ensure maximal protection of custodial staff & inmates
Automatic continuous system self-monitoring is a must
Clear, audible and intelligible announcements are vital
Prisons, detention facilities and Police stations are potentially very dangerous places for the working staff as well as the inmates or detainees.
All communication and surveillance systems must ensure maximal protection and security for both wardens as well as prisoners.
Therefore, highly reliable systems for communication between inmates and guards are must.
Systems with automatic constant self-monitoring are required to ensure readiness and proper functionality
At the first sight prisons = cells = intecoms in cells. However, prisons are divided into the zones and sections. Door access control intercoms help to maintain a safe and coordinated movement of persons on the premises -> integrated into the CCTV.
Clear, audible and intelligible announcements are must in emergency situations.

4. Key Solution areas
Secure and highly reliable Emergency communication system
Durable, anti-vandal Cell Intercoms
Pedestrian and Vehicle Access Control
Online System monitoring and Alarm management
IP-based Public Address system
Integration with Video Surveillance systems
Visit talks control
Access Control – not only Access as such, it is also about the coordinated movement of persons on the premises

5. Emergency communication system – part I.
Key element of the whole solution - centralized call control
Crucial system – needs guaranteed nonstop availability
High availability achieved by geographically redundant installation
Direct calls to Section control station used as a back-up for even higher availability
IP Intercom
2N® NetStar SW
SIP Proxy - location I.
SIP Proxy – location II.
Local Officer Station
Direct CallI.

6. Emergency communication system – part II.
Typical call scenarios
Handling of calls from/to cells, corridors, doors and gates
Call transfer & forwarding (manual vs automatic time or priority based)
Call conference
Call Recording and Inmates monitoring
All incoming and outgoing calls may be recorded and archived
Automatic or on-demand manual recordings selection
Clear filtering of recorded calls, graphical user interface
Interface with public networks (mobile, IP or PSTN)

7. Emergency communication system – part III.
Interface with PA system
Announcements to individual points or groups of devices from table phones
Scalable and easily expandable Communication system 2N® NetStar SW
Up to 5000 users/Intercoms
Up to 600 concurrent calls
Up to 400 concurrently recorded calls

8. 2N® Helios IP Safety models
Cell Intercom solutions – part I.
2N® Helios IP Safety models
Durable & visible
IP69K – washable, IK 10 certificate
Anti vandal design & safety screws
Reflexive orange colour & backlit button
Great sound performance
Full-Duplex High quality Audio
Adaptive volume, up to 10W speaker
External camera support
Periodical automatic self-monitoring Audio test
Noise detection for alarm call
Audible and Intelligible PA messages transmitter
Automatic warning or reassurance message played at the button push for situation de-escalation
Additional digital I/Os – connection of lock, beacon, reset/release button, sensors, etc...
CALL
PRESS TO CALL
Typically, cell intercoms are not required to have a camera

9. Cell Intercom solutions – part II.
Examples of Typical scenarios
Warden entering the Cell:
A green light above the door switched ON (authorized door opening)
Noise detection alarm sending automatically switched ON
Information about the door opening sent to the Central control room
Trigger sent to VMS for camera view pop-up
Inmate pushing the Call button:
Intercom makes a call to Ward’s station
Automatic Call recording starts after the call connection
Reassurance or warning message played automatically
Orange beacon above the door switched ON (emergency situation)

10. Cell Intercom solutions – part III.
Installation Mode
Intercom unit installed in the cells with all electronics inside
Simple installation – one unit per detention cell
Safety screws to prevent tampering + tamper
Intercom unit chassis or dedicated multi-purpose inbuilt desk with separated Intercom electronics installed outside of the cells
Low tamper risk and inexpensive replacement of broken inside units
Cell wall
Electronics outside – usually required to have more electronics at the same place (one shared installation box) + cabling to mics, speakers and buttons in cells.
SOS
Radio
Cell wall

11. Pedestrian and Vehicle Access Control
2N® Helios IP Force
Barriers, doors and gates control
Controlls the movement of the people on the premisse
Adaptive volume and echo cancellation
Intercoms with HD camera, night vision, PTZ and external camera support
Noise and Motion detection support
Silent alarm support for hidden information sending in an emergency situations
Unauthorised door opening and „Door open too long“ alarm
RFID and Bluetooth-based Access control
2N® Helios IP Verso
These intercoms help to controll the movement of the people on the premisse!!!

12. IP-based Public Address system - part I.
Critical system for Emergency situations
Key for organization of everyday prison life
Background music for common spaces and cells
Key PA solution characteristics:
clearly intelligible and audible announcements
announcements to individual points, all connected sites or grouping of devices into the Zones for precise message targeting (100 zones)
10 different Priority levels for message importance distinction
scheduler for repetitive announcements planning
2N® IP Audio Control Panel
2N® NetMic – PA announcements
2N® IP Audio Console – SW PA Console

13. IP-based Public Address system - part II.
Key PA solution characteristics:
audio synchronization for proper coverage of e.g. corridors
variety of audio sources for BGM in cells and common areas
interface with Emergency communication system through standard SIP trunk
interface to e.g. Fire alarm system for automated pre-recorded Alarm message distribution
broadcast to dedicated PA speakers as well as to Cell Intercoms
2N® Net Speakers – IP loudspeakers
Intercoms - 2N® Helios IP

14. Central control room Configuration of whole system
Operation and Maintenance tasks, System Alarm management, Event logging
Supervision of Ward’s Local Stations
Point of interconnection and Integration with 3rd party systems like building automation, VMS, Telco operators, etc.
2N® Access Commander – Access control
Milestone XProtect® Access Access Control integration with Video Surveilance
2N® Access Commander – Device monitoring
2N® NetMic – PA announcements
2N StarPoint – call answering

15. Ward’s Local Station Local Station officers main tasks:
Call handling – voice and video conversations with cells, corridors doors and gates incl. conversation recording
Locks and barriers control
In-cell functions administration – inmates discussion secret monitoring, music listening control, ...
Alert messages display – noise or motion detection alarms, panic button usage control, ...
Emergency management – e.g. PA messaging, door lock control
2N® NetMic – PA announcements
2N StarPoint – call answering units
2N® NetStar – Records Manager

16. Integration with Video management systems
Video Surveillance is the key operation at every detention facility
Intercom camera video stream can be made part of the Video Surveillance solution
ONVIF protocol and RTSP server (H.264/MPEG-4, MJPEG) supported for integration into VMS
Enhanced Integration with VMS includes:
Intercom camera video stream display and recording
Two way Audio stream – Intercom -> VMS and vice versa
Intercom Events integration (e.g. Video window pops-up when call from Intercom starts)
Intercom Outputs management from VMS (e.g. Door opening)

17. Visitor talks control Central conversation rights management
Conversation time limits enforcement and control
Conversation monitoring
Discussion recording
Visitor talks control as a part of the overall Emergency communication system
2N® NetStar SW
2N® NetStar Records Manager

18. Summary 2N Solution for Prisons and Detention centres:
Covers all important areas of related facilities
Serves in all daily situations and to all involved user groups
Uses standard open interfaces and APIs for easy integration
Reference projects:
Serbia; Correctional facility; IP Intercoms and PA system
Poland; Poznan district judgment; Door Intercom system
Poland; Court Siedlec; Door Intercom system
Poland; Police stations; Door Intercom system
Saudi Arabia; State Prison; Cell Intercoms
Mexico; Detention centre; Cell and Door Intercom system