1. NetHawk EYE Network Monitoring System Introduction
29 October 2009
NetHawk EYE Network Monitoring System Introduction

2. Content Service Assurance in Converging Networks
29 October 2009
Content
Service Assurance in Converging Networks
NetHawk Network Monitoring System Overview
Simplicity of Monitoring
Scalability
Scalability – Example
EYE Reporting Center

3. Technical Challenges with Converging Networks
29 October 2009
Technical Challenges with Converging Networks
Complex network topologies and functionalities
IP-RAN, HSPA...
Load sharing MSS/SGSN pools, Direct Tunneling
Multi-vendor network configuration
Increasing IP traffic
VoIP, Mobile TV, web, streaming and gaming services cause enormous data processing and storage requirements
Transport links 10Gbit/s,100Gbit/s..
QoS measurement from end users’ point of view
Throughput and latency on IP application level, HTTP, FTP, RTP
Variety of SIP terminals
SIP functionalities, IN services
Global roaming and charging
Charging based on QoS policy
Pre- and post paid services
Conclusion: The real-time monitoring and troubleshooting system plays an ever increasing role as operator's business enabler!

4. NetHawk EYE Network Monitoring System Overview
29 October 2009
NetHawk EYE Network Monitoring System Overview
Highly scalable network monitoring and troubleshooting system for small and mid-size mobile operators (up to 5M subscribers):
Multi-technology platform covering 2G, 3G, 4G RAN and Core domains
Up to 1 year data storage capacity
Multifunctional KPI dashboards and reporting capabilities for:
Network operational status and performance
Revenue management data
User-level QoS measurements
Cost-effective solution for troubleshooting signalling and user plane:
Drill-down from high-level views to detailed protocol data
Call correlation across multiple interfaces
Next generation Signalling and IP User data analysis

5. NetHawk EYE – Monitoring Simplicity
29 October 2009
NetHawk EYE – Monitoring Simplicity
Probes for Capturing
DB Servers for Processing
Reporting Center for
post-processing
Web access to KPI Metrics/Dashboards and reports

6. NetHawk EYE – Monitoring Simplicity
29 October 2009
NetHawk EYE – Monitoring Simplicity
Fast decision making based on refined information from the network status and performance, QoS aspects, subscribers’ behaviour !
User actions
Real-time KPI metrics and dashboard
KPI trends, advanced reports
EYE Reporting Center
Call data records in database
EYE DB Servers
Raw signaling repository
EYE Probes
Protocol signaling in live network
Telecom network
Multi-access RAN, CS and PS Core, IMS...

7. Scalability – User Groups
29 October 2009
Scalability – User Groups
Management
Business and revenue control
Utilisation degree of new services
Roaming verification
Network infrastructure investments and follow-up
High level QoS reporting
Helpdesk
Customer service
Trouble analysis and trends
O&M
24/7 monitoring
Subscriber troubleshooting
Verification of HW upgrades and new service roll-outs
3GPP Rel6 -> Rel7
New network subsystems
Engineering
Overall network monitoring and detailed status of network entities
Ïnteroperability verification in multivendor networks
New IP service launches
QoS and IP throughput on E-EDGE, HSDPA, HSUPA
Input data for RAN optimization and new BTS installations
Cell utilisation reports
HO reports
HW upgrade verification

8. Scalability – User Demands
29 October 2009
Scalability – User Demands
NetHawk EYE
Utilisation
Live
Lab
Network O&M
Fraud detection
IP QoS and user plane analysis
Network optimization
Business assurance
Troubleshooting
Functional testing
Amount of users
Standalone user
Application Server for User group
Analysis and reporting tools
EYE Reporting Center
ERC options
3rd party tools
Conclusions:
Several use areas from 24/7 O&M to revenue assurance
Expandable from standalone user’s tool to whole organization’s needs
Open system easy to integrate to external NMSs

9. Scalability – Network Domains
29 October 2009
Scalability – Network Domains
NetHawk EYE
Protocol planes CS PS
Signalling
Flow Analysis
Network and protocol domains
CS Core
IMS
GERAN
PS Core
UTRAN
eUTRAN
Conclusions:
Complete network coverage on one Monitoring System from RAN to CS/PS
Multi-technology and multi-manufacturer system platform with the most comprehensive protocol support on the market!

10. Scalability – Capacity
29 October 2009
Scalability – Capacity
NetHawk EYE
Data storage and processing capacity
Database Server
Multiple Database Servers
Database Server cluster
Physical link capacity
Single Probe unit
Multiple Probe units
Probe cluster
Transport technologies
Ethernet
STM-1
E1/T1
Conclusions:
Highly expandable data storage for different data retention requirements
All main transport technologies supported, Ethernet (SigTran), STM-1 and E1/T1
Easily scalable for increasing physical link capacity

11. Scalability – Example Network Domains
29 October 2009
Scalability – Example Network Domains
Gc, Gr
Iu-PS
PS Core Gb
Abis
Iub
BSC
EYE System phase 1 (Year N)
The main CS Core interfaces (Iu-CS, A + Reg)
1 Ethernet Probe for SigTran
1 DB Server
EYE System phase 2 (Year N+1)
PS Core added (IuPS, Gb + Reg.)
2 Ethernet Probes
2 DB Servers
EYE System Phase 3 (Year N+2)
2G and 3G RANs are added (Abis, Iub)
1 STM-1 and 2 E1 Probes added
4 DB Servers A
Registers
C,D,F
RNC
Iu-CS
CS Core
Benefits e.g.
CAPEX low for the initial EYE system
EYE system coverage can be built in optimal order
Commissioning efficient due to user account specific licensing

12. NetHawk EYE Reporting Center Overview
29 October 2009
NetHawk EYE Reporting Center Overview
EYE Reporting Center provides operator organisation
instant sight to:
Essential network status
Performance figures
Revenue management data
With ERC the operator can:
Resolve root causes for subscriber reported problems
Optimise network element utilisation
Verify HW upgrades and new service roll-outs
Make better business decisions via advanced reports
Based on IBM Cognos platform, EYE Reporting Center is highly scalable product for different size of operators:
Easy access with any web browser
High security with user accounts and authentication
Customer defineable alarms for all KPI dashboards
Automatic reporting on HTML, Word, Excel, PDF etc.

13. EYE Reporting Center KPI Analysis
29 October 2009
EYE Reporting Center KPI Analysis
KPI metrics to near real-time (NRT) network status
Instant sight to network operation
Status updated in minutes periods
Aggregates NRT KPIs into one view
KPI Dashboard
Charts for normal and abnormal transactions, e.g. call drops, handovers, location updates etc.
Multiple contexts for aggregating results (network element, link, cell)
KPI history analysis
Visualises the KPIs behaviour instantly over selected time period

14. 29 October 2009