1. ILT Induction Wirral Met College
Kevin Cooper
ILT Development Co-ordinator
Wirral Met College
Web Links: What does the ILT Co-ordinator offer >>

2. Log In
Log in – Your line manager will give you your log in (Username and Password). Usernames are normally in the format FirstnameLastname – e.g. JoeBloggs.
Log in use – The same log in will access your PC, , Virtual Campus, ProMonitor, etc.
– Your address will normally be in the format

3. Web Links: intranet.wmc.ac.uk >>
Essential - The Intranet is essential to the smooth running of the college for staff.
Home Button - Click on the home button on your web browser to access the Intranet.
The Intranet contains:
Essential college documentation
Software links
Phone book contact list
Staff News and upcoming events
Self Service (booking time off)
Call loggers (log IT issues)
Plus much more…
Intranet
Intranet
Web Links: intranet.wmc.ac.uk >>

4. Web Links: Call Loggers >>
ICT Call Logger – log issues relating to PC’s, Software, Printers, etc. These issues will be assigned to IT Services.
Facilities Call Logger – log issues relating to lighting, heating, windows, security, etc. These issues will be assigned to the facilities team.
Room Booking & Timetabling Call Logger – log issues relating to room booking, timetabling, registers, etc. These issues will be assigned to the MIS team.
Top Tip - all computers have a unique number on them – this will help us identify problem computers. If your students cant access something – give us their student ID numbers.
Intranet
Call Loggers
Web Links: Call Loggers >>

5. Web Links: Phone Book >>
Phone Book – use the phone book to search for staff, first aiders and departments at all sites.
Results – contact results show department, phone 1, phone 2, staff role, site, room and staff photo.
Top Tip – Use the phone book as a resource for finding who is who within the college.
Intranet
Phone Book
Web Links: Phone Book >>

6. Web Links: Self Serve >>
iTrent – Self Service
Employee Self Service – log in and request your annual leave dates. Leave is allocated in hours and will add up time taken and time due.
Manager Self Service – managers log in to approve or not approve employees annual leave.
Sickness Self Service – please note sickness is also logged in the Self Service system.
Intranet
Self Serve
Web Links: Self Serve >>

7. Web Links: www.wmc.ac.uk >>
WMC Website
WMC Website – Access key information, events, news, college calendar, vacancies, policies and term dates etc. (Managed by Marketing)
RSS Feed– Wirral met runs an RSS news feed which is displayed on the Intranet and Virtual Campus home pages.
Access – the top banner allows remote access to the Wirral Met network, staff Intranet and Virtual Campus from home.
Intranet
WMC Website
Web Links: >>

8. Web Links: Remote Access Set Up >>
Remote Access – The remote access facility enables staff to get access from a external location to your and network account, and also allows access to shared areas at college.
Set Up Remote Access – Follow the instructions on the college website to enable remote access from home:
Remote Access
WMC Website
Web Links: Remote Access Set Up >>

9. Web Links: virtualcampus.wmc.ac.uk >> VC Training page >>
Virtual Campus – Students and staff can access Virtual Courses 24/7. The Virtual Campus can save you time and help you work smarter.
Editing Rights – staff will need to be set up on courses by Kevin Cooper. (
Training – To get the most out of the Virtual Campus book training. (
Intranet
Virtual Campus
Web Links: virtualcampus.wmc.ac.uk >>
VC Training page >>

10. Web Links: Webmail >>
Webmail – access your college from outside the college.
Access – the Virtual Campus has a link click on My Work > Webmail from the drop down list.
Devices – webmail works across multiple devices smart phones, IPads, laptops, etc.
VC Drop Down
Virtual Campus
Web Links: Webmail >>

11. Web Links: e-brary >> Electronic resources >>
LRC Resource Finder
LRC– use the Learning Resource Finder to search a catalogue of resources (books, journals, e- books, etc).
JISC Resources – e-brary includes a growing electronic library of resources eg: Anatomy online, Spinger Journals, etc.
Top tip – search for free e-books within the e-brary for courses and students.
Intranet
LRC Resource Finder
Web Links: e-brary >>
Electronic resources >>

12. Web Links: ProMonitor help >>
ProMonitor – is a software package which contains the students electronic individual learning plan and mark book data.
The Student Journey – is all logged on ProMonitor; ILP, SMART Targets, progress reviews, meetings, comments, grades, student details, support, etc.
ProMonitor – links to the other Pro programmes. The MIS department manage the ProMonitor software.
Intranet
ProMonitor
Web Links: ProMonitor help >>
ProMonitor >>

13. Web Links: ProSolution help >>
ProSolution – is a software package and contains staff timetables, registers, student details, reports, etc.
Book a room – search ProSolution for free rooms and then book the room using the call logger – room booking service (Intranet).
MIS department – manage the ProSolution software.
Intranet
ProSolution
Web Links: ProSolution help >>
ProSolution >>

14. Web Links: ProEngage help >>
ProEngage – is a software package for customer relationship management (CRM) system.
Used by – Employer Services.
MIS department – manage the ProEngage software.
Intranet
ProEngage
Web Links: ProEngage help >>
ProEngage >>

15. Web Links: ILT help >>
ILT Help – includes video links, PDF files and many helpful resources.
Includes – Outlook, PowerPoint, Word, Excel, Windows, Turnitin, Virtual Campus, ProMonitor, Markbook, ProEngage, ProSolution, LRC, E-Learning and Ease of Access help.
Need training? –
Intranet
ILT Help
Web Links: ILT help >>

16. Web Links: PaperCut >>
Printing
Printing – if you require printing to specific printers initially check you have access first. If you do not then please call log the issue and IT Services and they will deal with the log.
Click-and-Collect - Select this to print and release your job from any of the photocopiers located around the sites. (Sign into the copiers using your staff ID badge).
PaperCut MF– Print files from any windows device remotely at any site. Use the Papercut software to select your document to print then add it to the print queue. Next simply log into a printer and select the job you wish to print from the print queue.  
Virtual Campus
PaperCut
Web Links: PaperCut >>

17. Web Links: WiFi >>
WiFi– Wirral Met has WiFi set up throughout the college sites.
Access – simply log in using your username and password.
WiFi Issues – call log any WiFi issues using the call logger system. These issues will be assigned to IT Services.
Staff - Wifi devices such as iPADs phones can be configured to receive staff – documentation to do this is on the intranet.
Note - Windows laptops may need some extra steps to get them working – documentation can be found on the Intranet.
Virtual Campus
WiFi
Web Links: WiFi >>

18. Web Links: Accessing the board >>
College bulletin board
What is it? – The college bulletin board is a messaging system within your outlook system.
How do I access it? – watch this short movie which explains how to access it. Accessing the bulletin board >>
Messages – Included are staff official, staff general, student general. These are general messages which might be of interest to all.
Virtual Campus
Outlook
Web Links: Accessing the board >>

19. Web Links: Staff Noticeboard >>
What is it? – the staff noticeboard is mainly for Teaching staff.
What does it include? – It includes links to resources which improves learning across the college. Resources and content change weekly.
Appearance – It appears on log in for Teaching staff. Simply close the board if you do not need it. It can also be accessed through the Intranet as well.
Virtual Campus
Staff Noticeboard
Web Links: Staff Noticeboard >>

20. Web Links: Telephone documents >>
Telephony
What is it? –The college has an internal phone system. Any call made between college phones are free of charge. Please only use the phone system for business or teaching use only.
Reports - The college does log all phone usage and reports can be requested by a manager.
Extensions - All our extensions are 4 digits long and start with the number 7 – e.g – any of these numbers can be rung from the outside of the college by adding to the front – e.g
Voic - All Internal phones can have centralised voic with notification and other features are available on all college phones – details of this can be found on the Staff Intranet.
Intranet
Mitel IP Phone
Web Links: Telephone documents >>

21. Web Links: Telephone documents >>
Internet Filtering
What is it? –The college filters all Internet traffic and does block some sites as we have a duty of care to staff and students.
Recorded? - We record all Internet usage and this data can be requested by your manager.
Website blocked? -If you find that you can not get to a ‘Valid’ website, please inform ICT via the ICT call logger.
Intranet
Web Links: Telephone documents >>

22. Now please take the ILT quiz
Now please take the ILT quiz. You will need to gain more than 85% to pass. Once you have gained more than 85% then please print off the quiz results page and hand it to your line manager.  You may take the quiz as many times as you wish. ILT Quiz >>