1. I would like to make a complaint
If you have concerns about any aspect of your care, or the service you receive, it is best to first speak with a member of staff involved with your care.
Social Care
I would like to make a complaint
If you find that staff cannot help you, or you are not comfortable speaking with them, you may want to make a formal complaint…
Primary Care
Other Health Care
Residential Care
Home Care
Carer’s Services
Children’s Services GP
Dentist
Pharmacy
Optician
Hospital
Ambulance
Mental Health
Community
NHS Commissioning
Gateway to Care
Contact the practice manager
NHS England
The Parliamentary & Health Service Ombudsman
The Local Government Ombudsman
(web form contact)
Contact the PALS team to find out how to make a formal complaint
Please contact Healthwatch Kirklees if you have questions or comments about this information.
Do you need help making a complaint?
Independent Complaints Advocacy Service
For a comprehensive guide to making a complaint, please visit CAB Making a Complaint
North Kirklees Clinical Commissioning Group
PALS is a confidential NHS service designed to support patients, relatives and carers.
Mid-Yorkshire Hospitals NHS Trust
Greater Huddersfield Clinical Commissioning Group
South West Yorkshire Partnership NHS Foundation Trust
Calderdale and Huddersfield NHS Foundation Trust
Locala
Yorkshire Ambulance Service