1. ND Center for Nursing Webinar
7/12/15
ND Center for Nursing Webinar
State and Federal Resources to Build your Nursing Career Ladder
/ExperienceND
@ExperienceND
/ExperienceND

2. “We lead North Dakota’s efforts to attract, retain and expand wealth.”
ND Department of Commerce’s mission

3. North Dakota Department of Commerce
Workforce Enhancement Grants
State funded program directed to the designated training institutions for grants to develop or enhance training programs in response to business and technology needs. Supported by industry contributions.
Tribal College Grants
State program to assist tribally controlled community colleges in preparing students for the state’s high demand jobs. The grant also allows the community colleges to assist students in establishing in-state businesses.
Rural Healthcare Workforce Grant
Grant awarded to Area Health Education Centers (AHEC) to improve access to healthcare in rural and medically underserved areas by developing programs that recruit staff and encourage North Dakota’s youth to pursue healthcare occupations.
WEG – Requires dollar for dollar match – recipients are BSC, WSC, LRSC and NDSCS. Developed in 2007, Approximately 3200 students and workers have received training through WEG funded programs since inception.
TCG – started in 2013 – Recipients are CCCC, TMCC, SBC, UTTC, and NHSC. Seeing graduates come out. Concentrations of high unemployment in the state. Annual report due to Commerce the end of July to see results

4. Find the Good Life in North Dakota is a private/public sector funded program designed to help solve the greatest challenge facing our business community: workforce development, recruitment and retention.
So it began to get workers…. However as we began to work on this, we realized we were fighting an image.
Eventually we evolved into a image campaign with a workforce emphasis. The campaign relied on the buy-in of major employers. Companies that stepped in to support the campaign were Hess, Sanford, KLJ, NISC, Great River Energy, AE2S, Scheels, American Crystal Sugar, CHS, Midco, Newman

5. Website 106,000+ Unique Users 69% are accessing via mobile or tablet
Top States: Illinois, Minnesota, Pennsylvania, Michigan, California
Website was launched in May 2014 – major driver… place for answers. We will come back to this later.

6. Accomplishments
TOTAL REACH 4.3 million Web 160, /Flyer 664,000 + Ads Print 3.1 million + Ad Clicks 416,909 + Hiring Event 22,000 +
TOTAL IMPRESSIONS
105.4 million
digital/out-of-home
Hiring Events
11 military
19 university

7. Digital Advertising
These promoted quality of life… more than tumbleweeds and dirt roads.

8. Social Media Efforts ExperienceND Facebook Page
Fan recruitment ad campaign March-June
Promoted post campaign March-June
Fargo post got 1,667 likes and 355 shares
Website conversion campaign March-June
The three of these has increased traffic to the Facebook page and more than doubled the fan base to 13,593.
Now this is 19,988 due to increased messaging and interaction

9. Recruiter Network
Employer driven network of HR Recruiters working collaboratively to recruit out of state job seekers and retain the existing workforce.
Goals of the Network are:
Share best practices
Help attract people to North Dakota                                     
Sounding board for retention/hiring issues
38 Employers representing 78 individuals
Member hosted quarter meetings
Development of Recruitment tools Recruitment Toolbox
Recent refocus on student retention

10. Next Steps Promote positions through obvious avenues
Utilize NEW to North Dakota Videos
Utilize ND Employers Toolkit
Identifying industry pipelines
Job fairs
School programs (Elementary through University)
Identify your reputation and reputation of the culture

11. North Dakota Youth Office
Created by Governor John Hoeven in 2009
Designed to invite young people to stay in North Dakota
Help identify needs and gaps in existing youth programs
Establish a statewide “home” or clearing house for information and services for young people

12. Website Offers information regarding choosing careers
Tools for education including dual credit programs, finding internships, identifying college programs.
Tips for finding a job including websites to start their search
Activities in ND
Parent Resources

13. Career Conversations
Candid conversations with ND professionals regarding their career
Describes how they chose the career, school, job duties, hours, etc.
Allows students a glimpse of the actual job

14. Crash Courses Attended by rural schools by both parents and students
Focuses on grades 7-12
Information provided regarding financial, career, and scholarship information
Partnership with Bank of North Dakota, Center of Technology & Business, the ND Department of Public Instruction, and ND Department of Career and Technical Education

15. Social Media – Facebook and Twitter
Share events such as career fairs, teacher training, and college open houses
Links to articles regarding paying for school, choosing careers, and planning for college
Scholarship opportunities
New Career Conversations

16. Operation Intern Program
Aimed at students attending ND colleges or universities.*
Student must be taking at least 6 credits during the internship or the semester prior to the internship.
Can pay up to $3,000 per intern (max $30,000 per business) for biennium program.
Can be used for salary, travel, tuition, housing assistance, tools, equipment, etc.
50/50 match for paid internships
The intent of the program is to encourage businesses to hire interns and for ND students to stay and work in the state. Being so close to MN, exceptions can be made to this for students attending across the border schools/universities. It will be asked of the company to provide documentation the student attending the MN school was the best candidate and that ND students were interviewed or that it was hard to fill.
Students do need to be taking at least 6 credits during the internship or the semester prior.
Students can receive up to $3,000 for salary, travel, tuition, books, housing assistance, tools and equipment. It is up to the company how they would like to allocate the money.
The program is a 50/50 match for paid internship positions with the reimbursement going to the company not the student.

17. Operation Intern Program
Company must be located in North Dakota.
Work must be performed in North Dakota.
Can also be used for high school juniors, seniors and apprenticeships.
Primary focus is on top five industries – Energy, Advanced Manufacturing, Value-Added Agriculture, Tourism, Technology Based Business.
Funds are reserved for high wage high demand jobs.
Funds are obligated on a first come/first serve basis.
The program follows the state biennium (2 years)
Companies must be located in ND and the work must be performed in the state.
Can also be used for high school juniors, seniors and apprenticeships. The apprenticeships do need to be registered apprenticeship program.
The primary focus is the top five industries but 30% of the funds are allocated to high wage high demand careers as determined by Job Service.
Funds are obligated on a first come/first serve basis. The program is a 2 year program which follows the state bienium.

18. Our Own Cultural Transformation

19. What is Registered Apprenticeship? The Official Definition
A structured occupational specific training program that combines on-the-job training and related instruction.
This is the OFFICIAL definition of Registered Apprenticeship.
Workers learn the practical and conceptual skills required for a skilled occupation, craft or trade.

20. What is Registered Apprenticeship? Another Take On It
The best kept secret in talent development
The “other” credential
A strategic approach for human resource professionals to create a pipeline of skilled workers
Likely the most underutilized strategy in our suite of workforce services
This is more or less an UNOFFICIAL definition. It’s another take on it.
Re: the last bullet came from Secretary of Labor Tom Perez.

21. Many Myths Surround Registered Apprenticeship – Focus on Facts
Registered Apprenticeship is more than just the construction trades
It’s not just a second chance system
It’s not inconsistent with a college degree
There IS a future and pathway to the middle class
It’s not outdated, outmoded or outlasted its usefulness—it works!
There are numerous opportunities across the USA
Programs are not just time-based, but competency-based and hybrid as well
Registered Apprenticeship celebrates it 80th year in 2017.
Apprenticeship is a proven job training strategy.
It’s not just for “Unions”

22. RA is Revered in Other Countries
Germany
Switzerland
United Kingdom
These countries don’t have the same image challenge we do
~40% of employers offer apprenticeships; two-thirds of HS graduates participate in them.
“A person who starts with an apprenticeship can end up as a CEO of a multi-national company….”
Martin Dahinden
Swiss Ambassador to the U.S.

23. RA is Revered in Other Countries
Germany
Switzerland
United Kingdom
These countries don’t have the same image challenge we do
~40% of employers offer apprenticeships; two-thirds of HS graduates participate in them.
“A person who starts with an apprenticeship can end up as a CEO of a multi-national company….”
Martin Dahinden
Swiss Ambassador to the U.S.

24. 5 Components of Any Registered Apprenticeship Program
Employer Involvement
Programs start with employer needs; employers are the foundation for the program
Structured and Supervised OJT
Provided by employer; competencies are attained through OJT; minimum of 2000 hours
Related Training and Instruction
Called the “RTI” – the classroom training portion or associated curriculum (144 hours per year recommended)
Rewards for Skill Gains
Progressive wage increases commensurate with increase in proficiency
National Occupational Credential
RA Completion Certificate is a recognized post-secondary credential under WIOA (Section 3(52))
Must have these 5 components or its not a “Registered Apprenticeship” program.

25. The Quality Difference Not Your Webster’s Dictionary Apprenticeship
Registered Programs
Non-Registered Programs
5 core components in every program
“Registered Apprenticeship programs are not subject to the same application and performance information requirements…as other providers because they go through a detailed application and vetting procedure…” (e.g., TEGL 41-14, page 8)
Performance evaluation includes:
Quality Assurance Assessments
EEO Compliance Reviews
Completion rates
29 CFR Part 29 / 29 CFR Part 30
Generally do not consist of the same five core components or to the same extent
May only have OJT (no RTI)
OJT may be less than 2000 hours
May not have progressive wage increases
Can lack safety and quality standards
May not have recognized credential that is portable, stackable
Etc.
My job at the Office of Apprenticeship is to ensure that programs meet high standards and to ensure the welfare and safety of the apprentice.

26. Every Registered Program Has “Standards of Apprenticeship”
Includes the Work Process Schedule, which is where the description and details pertaining to OJT and RTI ‘live’
“Standards of Apprenticeship” This is the document that lays out the organized OJL and RTI plan for the apprenticeship program. “This document spells out how a program is run and operated by the sponsor, the apprentice and the Office of Apprenticeship. With this document everyone know “exactly” what they are getting up front.

27. OJT and RTI Live in the ‘Work Process Schedule’ (1)
Example of OJT—Occupation of Medical Assistant
OJT Schedule – O*NET-SOC Code (4000 Hours)
Hours
Orientation and Safety
100
Maintain the Patient Environment
500
Vitals
Patient Care (Assist with Medical Procedures)
2000
Collection, recording and disbursement of non-medical data
Maintenance and use of filing systems and cross-references
400
Acquisitions and retrieval systems for medical data
300
Operation of office equipment
Example of a OJL learning schedule…….what the apprentice does during work hours.

28. OJT and RTI Live in the ‘Work Process Schedule’ (2)
Example of RTI for Medical Assistant
Course Outline
Hours
Community Health Centers History & Foundation 5
Customer Service & Cultural Sensitivity 30
Patient Financial Assistance Programs for Community Health Centers
Federally Qualified Health Centers – 19 Core Requirements
The Patient Centered Medical Home – PCMH Requirements and impacts on the community
Basic Medical Terminology
Spanish Medical Terminology 10
Pharmacy and the Community Health Center
Complete Cardiopulmonary Resuscitation - CPR/First Aid Training—Obtain certification
Medical Ethics and the Community Health Center
Safety and OSHA/Regulations 15
Health Center Office Management
Applied Math - Conversions
Patient Education, Disease/Medical Conditions
Introduction to Human Behavior – Conflict Management
Stress Management
Insurance, coding
CPT Medical Office Coding
ICD-10-CM Medical Office Coding
Vital signs – The story: taking, documenting, verify
Electronic Health Record (eHR) for the Health Center 40
Community Health Center Assisting Procedures I
Community Health Center assisting Procedures II
Total Hours
310
Related Training Schedule lists the classes that support the OJL. Training can be “Front loaded” (done before the OJL portion) it can be done in conjunction with the OJL. The key here is flexibility for the employer and the apprentice.

29. Benefits/Value to Employers
Offers a flexible training strategy that can be customized to meet the needs of any business/employer
Apprentices can be new hires or current employees
RA helps businesses thrive by:
Developing highly-skilled, highly productive employees
Reducing turnover rates
Increasing productivity
Lowering the cost of recruitment
Increased safety in the workplace
Creating a more diverse workforce and new pool of workers
Creating Career Pathways
There is no downside here…………Some employers say “ What if I train them and they leave”? What happens if you don’t train them and they stay???

30. Resources & Tools
DOL has plenty of resources and tools to help you establish and operate a Registered apprenticeship program.

31. ApprenticeshipUSA Toolkit
Build
Implement
Learn
A comprehensive set of tools and resources for the workforce system and its partners to launch or expand registered apprenticeship programs

32. The Federal Resources Playbook
Review of Federal Resources That Can Be Used to Support Registered Apprenticeship From Several Departments.
US Department of Education
US Department of Labor
US Department of Veterans Affairs
US Department of Agriculture
US Department of Transportation
US Department of Housing and Urban Development

33. Registered Apprenticeship College Consortium – RACC
Partnership between Department of Labor and Department of Education
Earn credit towards Associates and/or Bachelors degree
More than 250 colleges and universities have joined the RACC, recognizing the correlation between a Registered Apprenticeship Completion Certificate and Post-Secondary Education
The Registered Apprenticeship College Consortium or “RACC” is another “piece” of ApprenticeshipUSA, representing a partnership between the Department of Education and the Department of Labor where Registered Apprenticeship completion certificates count towards a post-secondary degree. In other words, the Completion Certificate is recognized as a standard assessment of proficiency, and that proficiency will translate into college credits at numerous educational institutions, with the number of institutions growing every week. I am working with numerous ND colleges to establish programs and to aid in the delivery and development of curriculum that meets our states needs.

34. Questions? Wayde Sick Director of Workforce Division
ND Department of Commerce
(701)
Jennifer Dahl Youth Office/Operation Intern Coordinator
(701)
Barry Dutton
State Director
US Department of Labor
Office of Apprenticeship
(701)