1. Providing support to young tenants at risk of arrears
The Money House
Providing support to young tenants at risk of arrears
Aisha Shillingford, Money House Project Lead

2. Providing support to young tenants at risk of arrears
The Money House
Providing support to young tenants at risk of arrears
What is Hyde and Greenwich doing
The Lottery funded Money House programme aims to improve financial confidence/ literacy and independent living skills of under 25s
Free 5 day or 1 day training for the most vulnerable young people and those at risk of tenancy failure
Young people are trained how to manage their tenancy.
Topics include how to manage finances, navigate bureaucracy and rights and resp as a tenant

3. Providing support to young tenants at risk of arrears
The Money House
Providing support to young tenants at risk of arrears
Why is TMH different…
Training is delivered from a real flat in Woolwich
The curriculum was developed with feedback from under 25 and covers topics that are relevant to them
Engaging and flexible training materials and approach – not like school
Youth focussed training team
Talk about the support that is already available (but before a tenancy and the level of support that is on offer after)
YP are still ill prepared for living independently after budget sessions as its more than that.
We offer practical training rooted in real life (we look at their expenditure, encourage discussions, allow them to use the space to engage with it – read metres, do cooking exercises, start to think about and explore how they would fit out their home. The options and the pros and cons of this (the trainers talk about the implications of borrowing and using credit and get the YP to work out the total costs)
The training is rooted in real life – we respect ppls differences and experiences and everyone has something to bring to the table – every group is different.

4. Providing support to young tenants at risk of arrears
The Money House
Providing support to young tenants at risk of arrears
Partnerships are key…
Money House training is integrated into the LA Pathway Plan for the young person.
Mandatory for all young people in care and support to complete the Money House Training
“the Money House project, has become a highly valued part of our positive pathway for young people in the borough”. Jo Beck, Former Housing Options & Support Service Manager, RBG.
Partnership approach enables direct referral routes into Greenwich Citizens Advice Bureau and Meridian Money Advice
Talk about the support of the LA and their staff.
Talk about how it was integrated into their Pathway plan and the approach we talk via Greenwich’ dedicated housing support for YP
Talk about the referral to attendance conversation ration – due to support of the SW; word of mouth; chasing of the YP; attendance at team meetings etc. Being flexible .
Partnership – GCAB and MMA. Staff can access their training of Money Advice; offer direct referral route

5. Providing support to young tenants at risk of arrears
The Money House
Providing support to young tenants at risk of arrears
It works for us…
750 referrals received and over 570 completed
Money House graduates are 3 times less likely to be in high rent arrears (over £500) compared to their peers
Of a sample of 63 graduates who attended in the first 2 years none were evicted.
A Cost Benefit Analysis showed that the project is making a positive return on investment
Feedback from young people has been overwhelmingly positive with 98% of participants feel more financially confident
We have also won a Money Advice Award and have been nominated for a Guardian Public Service award.

6. Providing support to young tenants at risk of arrears
The Money House
Providing support to young tenants at risk of arrears
Key to success…
Flexibility is key when dealing with dealing with our clients
Maintaining strong working relationships with Referral Agencies
Encourage buy-in for the Money House via regular Open Day for referrers
Getting funding!
Mention 121s; childcare ; smaller groups
Mention we need to wok with Agencies and SW to encourage attendance. We highlight and gain support of SW thr Open days

7. Providing support to young tenants at risk of arrears
The Money House
Providing support to young tenants at risk of arrears
The future…
The project’s initial 4 year funding ends in December 2016
New funding has been secured but Hyde will be bowing out
E learning option of the course likely to be rolled out within Hyde for all new tenancy signs up considered to be at risk.
Want the lessons learn from TMH to live on
Would like ppl to start their own versions of the TMH or take adv of any future existences of TMH

8. Providing support to young tenants at risk of arrears
The Money House
Providing support to young tenants at risk of arrears
Contact Us: E: T: W: housing.co.uk/tenants/advice-and- support/money-and-debt-advice/the-money- house