2. 30 25,000+ £25m+ We are ReThink 33 15 Countries
Processes measures
Opportunities Identified
25,000+
£25m+
Leading Productivity Partner
15 Countries 33
Brands
Retail
Pharmacy 30
Years of retail /head office experience
Hospitality
Contact Centres

3. Process Improvement Labour Scheduling Labour Budgeting
Customer Experience
Process Improvement
Labour Scheduling
Labour Budgeting
Labour Standards

4. Productivity
We:
Use a range of measurement techniques to create labour standards that can be easily applied within your business
Provide role specific insight
Identify and quantify time and cost saving/ service reinvestment opportunities
Develop bottom up budgets, linked to labour standards
Support leadership engagement in understanding and realising desired brand experience
Develop Colleague communication strategies

5. Time & Motion/Labour Budgeting
Through a Work Study we:
Observe and time your processes
Identify and quantify time and cost saving/reinvestment opportunities
Process and analyse your measurements and present outputs in a clear and straightforward way that makes it easy for you to use your outputs
Use industry benchmarks to provide a context for your data and highlight opportunities for improvement
Interpret and guide practical application of labour standards to your business

6. Workforce Management Consultancy
Through our consultancy we:
Review the widest range of Workforce Management options available and provide tailored solution recommendations to meet your business needs
Recommend and support low tech through to fully integrated software solutions
Provide strategic change management support