1. Building Trust in the Boardroom the role of the CEO
YH CEO Forum
18 May 2017

2. Leading boards drive both conformance and performance
Ensure compliance with law
Ensure compliance with governing documents
Maintain proper oversight of performance & finances
Establish & monitor policies
Ensure accountability
Manage risk
Set & maintain mission, vision & values
Develop strategy & ensure resources
Respect the role of staff/volunteers
Maintain effective board performance
Promote the organisation
Select & support the CEO

3. What is ‘board effectiveness’?
The right people in the boardroom
Doing the right thing
Having the right conversations
Asking the right questions
Making the right decisions

4. Board development Recruit Skills audit Review Develop Induct
…….in a continuous circle….

5. Building trust
What are the ways of behaving that have built out trusting relationships?
What can the CEO do to support trust building in the boardroom?
- Processes
- Behaviours
- Relationships

6. What stops this from happening?
What can we do differently to make it happen?

7. Create short term wins
Refresh values
Update roles and JDs
Focus – appropriate and timed agenda
Recognise and value difference and contributions
Celebrate success

8. The CEO role in this….. Encourage & support board development
Provide the board with useful learning materials through the Chair
Keep the board fully informed about performance issues and risks
Ensure relationships are healthy
Learn, learn, learn
Bring in external support early when its needed

9. Effective boards have……..
Good team working
High quality board meetings
The right skills, knowledge, experience
A focus on strategy rather than operations
Openness and trust
A diverse group of people & succession plans

10. Open communication leading to trusting relationships
Open communication demonstrating mutual respect
Constructive tone of independent, supportive challenge
Forward looking, courageous, willing to take risks
Willingness to give each-other feedback
= honesty and trust

11. “In every job that must be done there is an element of fun – You find the fun, and SNAP the job is gone”