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SatCom Management Challenges

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Presentation on theme: "SatCom Management Challenges"— Presentation transcript:

0 Enabling Remote Network Management for Satellite Communications

1 SatCom Management Challenges
Ensuring non-stop availability at the edge Offshore and remote sites ARE the profit centers and demand higher QoS Unmanned facilities, vehicles and rigs require 24/7, on-site management Need to quickly recover from service interruptions Tech support calls to remote sites avg. $2500 per trip Virtually all re-provisioning done manually with technicians Network convergence and explosion in data traffic Growing demand for real-time data over satellite systems Voice, video and data via IP over satellite New regulatory standards require increased vigilance and reporting Complying w/ myriad of domestic, regional and international regulations IT left to support remote sites w/ tools designed for centralized, terrestrial networks © 2005 Uplogix, Inc. All Rights Reserved. CONFIDENTIAL

2 Requires New Management Approach
“Always-up” Connectivity Manages devices locally– removing network dependencies Can function both in-band and out-of-band Can utilize and manage both LEO and satellite broadband channels Multi-Vendor and Multi-Device Support VSAT Modems, Stabilized Antenna Controllers, RF Amplifiers, GPS, Wireless Access Points, Power Switches, Network Routers, Switches, Firewalls, etc. Globalstar, Iridium, LinkStar, SeaTel, Comtech, iDirect, etc. Customizable and Extensible Architecture Automated Remote Management Routine maintenance, upgrades, configuration, re-provisioning, problem diagnosis & recovery Eliminate expensive remote support trips and minimize human errors Enforce Security and Enable Compliance at the Edge Control user access, authorization and authentication Audit all user interactions for compliance reporting © 2005 Uplogix, Inc. All Rights Reserved. CONFIDENTIAL

3 Uplogix Remote Management Platform
Uplogix Envoy is an innovative solution for automating the support of distributed networks Our solutions create an Intelligent Out-of-Band (IOOB) management infrastructure that reduces the support burden and costs of manual management Regardless of the state of the network you can: Automate diagnosis and recovery of failed equipment Monitor performance and operational conditions Re-provision field devices Provide configuration management Enforce security and audit requirements Guarantee management control © 2005 Uplogix, Inc. All Rights Reserved. CONFIDENTIAL

4 Envoy Architecture Recovery Data Collection Recovery Automated
BRANCH OFFICE HQ WAN Central Management Applications OOB Recovery Data Collection Recovery Automated Maintenance Out-of-band connectivity provides uninterrupted visibility and control Maintenance Monitoring Aggregation Operator Interaction Manual Mgmt Monitoring IOOB extends centralized management capabilities throughout your network Security Archive Rollback Mgmt. Svc. Alerting © 2005 Uplogix, Inc. All Rights Reserved. CONFIDENTIAL

5 Customer Example: RigNet
Uplogix Solution Deploying Envoys on remote rigs Automates remote mgmt. and reduces the number of onsite visits Enforces security and auditing controls Customer success: “We can double growth annually with same number of IT staff” HQ Offshore Platform Tech Support Business Model Providing global broadband communications via satellite to offshore and remote facilities Serviceability and availability is key customer expectation Challenge Current mgmt. tools have remote limitations Recovery and outages Upgrades and maintenance Network issues require an expensive helicopter trip © 2005 Uplogix, Inc. All Rights Reserved. CONFIDENTIAL

6 Worst-to-First QuickStart
Turn your “worst” offenders into your “best” performers: Up to 5 Envoys to deploy at identified sites 1 day of free on-site consulting, configuration and implementation services A 30-day, no-risk, pilot project with a money-back guarantee if your requirements are not met Follow-up: Kevin Roe, Sales Director, , © 2005 Uplogix, Inc. All Rights Reserved. CONFIDENTIAL

7 Backup Slides © 2005 Uplogix, Inc. All Rights Reserved. CONFIDENTIAL

8 Disaster Recovery Automated isolation of remote faults
Pinpoint equipment problems Triangulate connectivity and environmental factors Automated recovery sequences Level-1 and level-2 recovery scenarios Execute failover commands Collect additional incident data Automated failover to alternate management path (OOB) Ad-hoc out-of-band (OOB) connectivity Wireless and satellite options available - GlobalStar & Iridium © 2005 Uplogix, Inc. All Rights Reserved. CONFIDENTIAL

9 Remote Manageability Replicate visibility and control only available with onsite personal – Virtual Network Technician Physical management of console and power Complete control to re-provision or recover devices Ability to manage “through” an incident Low-level visibility to remote performance, diagnosis, and fault data Uninterrupted stream of management data (performance, configuration, logs, events) Data granularity improves automated decision process © 2005 Uplogix, Inc. All Rights Reserved. CONFIDENTIAL

10 Cost Reduction Shorten Mean-Time-To-Recovery (MTTR)
Automated the diagnosis & recovery process Secure, remote access thru OOB Improve (or protect) service levels Execute recovery or optimization policies Automated response to react within seconds to begin diagnosis and repairing problems Reduce site visits and manual management Automate routine maintenance (provisioning) Console and power management give you complete control © 2005 Uplogix, Inc. All Rights Reserved. CONFIDENTIAL


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