1. Moniek Pieters, Director Public Health Gelderland-Zuid
Collaboration of (public) health care and public safety Refugee center Heumensoord
Moniek Pieters, Director Public Health
Gelderland-Zuid
October

2. 2015: Refugee crisis Syria, Ethiopia, etc.

3. Need of emergency capacity
Alternative: Heumensoord
“72 hours”

4. Preparation of Heumensoord
Emergency center for 3000 refugees
Build from scratch
3 “villages”

5. Preparation of Heumensoord
Public administration
Public Health
Public Safety
Health care
Safety & Security

7. Keys for success
Commitment Municipality of Nijmegen and Heumen and all other stakeholders
Direct and open communication
Temporary allowances
Support of majority of inhabitants
Integrated working groups, e.g. on safety and public health. Pro-active cooperation.

8. Inhabitants: power of the community

9. Professionals working together (1)
Direct communication lines between CEO Heumensoord (COA) and Head of safety Nijmegen + meirs
Network of health care professionals
Network of community policing officers
Team on health & safety issues

10. Professionals working together (2)
Pro-active attitude
Police Gelderland-Zuid on all levels – e.g.
Escort all arriving refugees?
Strategic advising CEO Heumensoord
Training police personnel
Health care professionals
Health care insurance
COA
Red Cross
Refugee support
...

11. Challenges Security organisation Heumensoord Use of alcohol
Management of expectations of refugees
Impact on health care network
Limited access to health care after 5 pm
25% children
Many actors !

12. Solutions Restructured security organisation Zero tolerance on alcohol
Start of asylum procedures while in Heumensoord + pocket money
School Heumensoord for all children
General practitioner / nurse on site 24/7
Social-psychological expertise on site

13. Safety and health Screening on TB: important issue for meirs
Information on risk of infectious diseases for police and all other participants
Health care perceived as ‘fast track to asylum’
Important role for Public Health Service

15. Rumours on health and security
Almost none true ...
Rape of girls? Pregnant, but not by rape
Prostitution? No evidence found
Drugs? No evidence found
No hygenic sanitation? Not true

16. Keep your promises: back to normal
Heumensoord was closed after 9 months
As promised to all stakeholders

17. Humans of Heumensoord
Bron: Humans of Heumensoord