1. The Millennia Adult Learner
Understanding The Learning Demands of Generation Y: The Echo Boomers
Design & Presentation: Diane Yates
AAMVA Region I Conference
July 18, 2011
Baltimore, MD

2. The BIG Picture 76 million millenials born between 1980-2000
By 2012, approximately 35 million of those millenials will be in the workforce
They will dominate the workforce for 70 years

3. The BIG Picture Questions
What’s the difference between how we’ve done instruction before and what we need to do now?
What do we have to do to accommodate and attract the Millennials?
How does the Millennia adult learn best?
What do they expect from us?
How should we prepare our agencies for them?
What will it cost us not to hire them and/or not be prepared for them?

4. Evolution Of The Adult Learner
LEARNER-DRIVEN
Collaboration
Efficient, self-
service
Personalized
CONTEXTUAL
Learning & work embedded in the application
Much more work-related
Learner forums
Course ratings
Blogs
Mapped to the real world of the job
BLENDED
Interactive
e-learning
Face-to-face
Self-paced
Aligned w/ agency goals
ONLINE
E-reading
Anywhere, anytime
CLASSROOM
Classroom event
Instructor-led
Skills-based
Evolution Of The Adult Learner

5. Understanding Gen Y Impatient Constant need of “latest” and “greatest”
The Millennia Learner
Impatient
Constant need of “latest” and “greatest”
Don’t
Don’t read paper
Get bored quickly and easily
On-the-go, information-focused
Seek and expect coaching but they call it “help”
Want information from their peers
Want to be heard regularly
Don’t want to be led
Want to be in charge of their own learning
Want to solve problems when the specific work task appears
Constantly searching for the info they need from unstructured knowledge source
More concerned with information than quality of production

6. What They Expect SOCIAL NETWORKS 3-D LEARNING SMART PHONES
COMM OF PRACTICE
DOC LIBRARIES
GEN Y
SEARCH
MENTORS
What They Expect
EXPERTISE LOCATION
IMs
i-Pads
POD VOD CASTS
WIKIs
GAMING
BLOGS

7. What do they want? Short-targeted learning Easy and quick access
Bite-size learning
Immediate connections to info
Mobile devices
Ability to self-pace
Variety of information resources
Mobile virtual classroom
Social components to learning

8. What Needs To Be Done
Mobile info devices
m-Learning
Blended learning

9. What Needs To Be Done User-generated content Online communities
Virtual classrooms
More use of video
Collaboration
Podcasts developed by Topic Knowledgeable Professionals(TKP)

10. What Needs To Be Done On-site learning Opportunities to electronically
capture & share
knowledge
Informal vs. formal
learning

11. 5 To Do…
Ensure that your plans for learning renovation are agile enough for your succession planning, enterprise and business plans.
Test and evaluate the appropriateness of the
emergent learning. Figure out how to support it.
Create short-duration nuggets and opportunities for learning. Tag them well.
Create a current application of social networking.
Inventory the existing features of your learning functions.

12. In conclusion…

13. The Millennia Adult Learner
Understanding The Learning Demands of Generation Y: The Echo Boomers
THANK YOU !
Design & Presentation: Diane Yates
AAMVA Region I Conference
July 18, 2011
Baltimore, MD