1. The Basics of Quality Excellence
Mac Stevenson
March 4, 2008

2. When Quality Is Achieved…
Perform on All Programs
Ensure Continuity of Business
Deliver on Schedule
Highest
Quality
Extend
Programs
Maintain
Partnerships
Shape the Future
Bottom Line Results
This chart pulls together the three main “roles” topics from the conference:
- Quality in Development – “Develop Innovative Solutions”
- Quality in Production – “Perform on All Programs”
- Quality in Operations & Sustainment – “Ensure Continuity of Business”
Develop
Innovative Solutions
Continue
Performance
…Execute The Game Plan

3. Quality Starts in Design and Development!

6. Quality Integration in Development, Production, and Sustainment
QUALITY IN MANUFACTURING
QUALITY ENGINEERING
IN PRODUCT DEVELOPMENT
Engineering
Development
Product & Process
Improvement
Design
Engineering
Management of KCs
AS9103 / SEI1010
Manufacturing
Engineering
Product & Process
Analysis
Digital
Thread
Standardization
Global Supply Chain Management
Data
Management
Product
Manufacture
Product
Qualification
Product
Inspection
STANDARDIZATION in
VERIFICATION MANAGEMENT

7. Airframe Key Characteristics Selection/Management Process
Define a measurement approach to ensure that a part is measured the same way no matter where it is built
Focus attention on Key Characteristics and assembly integration
Require actual measurement result data to be sent in ahead of the part
This allows us to efficiently populate a Process Capability Database
Maximize utilization of Digital Thread
Improves communication between design & build

8. Quality in Production is Key to Success!

12. Digital Metrology Assisted Assembly
Laser tracker was used to verify critical features during subassembly buildup and after load into mate fixtures
Laser trackers use solid models to compare actual versus theoretical values

13. Digital Thread
Key Characteristics Identified
Digital Thread represents the flow of the digital design definition through all phases of design, build, and support.
OML Surface Profile KCs
Verified by Laser Tracker
Mate Surface KC
Verified by Laser Tracker

14. Quality Continues Through Operations & Sustainment

15. F-35 CTOL First Flight – December 15, 2006

19. Quality Is Everyone’s Responsibility!
Diverse roles of quality professionals:
Development
Production
Sustainment, Operations

20. Only We Can Make It Happen…
Safety
FOD Prevention
It’s the People
Processes
Horizontal Integration
Sustainment Services Transition
Lockheed Martin Aeronautics Company

22. How Can Quality Professionals Help Change the Culture?
Diverse roles of quality professionals:
Development
Production
Sustainment, Operations