1. What Do I Do Now?
Starting Your EMS
July 27, 2007

2. Agenda Select Fenceline Management Support
Selecting and Training Your Team
Communicating/Training the EMS
Redirecting
Assistance

3. Select Fenceline
The Fenceline is the Geographic Boundary or Operational Boundary of the EMS
Can Be by Facility, Department, Operation, or Organization
Most Recommend Starting Small with a Fenceline that Has Environmental Issues Already (WWTP, Maintenance Shop, Landfill)

4. Management Support
The Number One Reason an EMS Fails is Lack of Management Support
Get Management Support at the Very Beginning In Writing (you will refer to it OFTEN). Include Time Table for Implementation and Staff Requirements
Memo to Department Directors from City Manager
Council Resolution
Distribute Support Memo Widely
Secure Management Support Throughout Your Fenceline…Don’t Forget Middle Managers

5. Management Support Difficulty in Getting Support?
Call an EMS Practitioner to Talk About Management Concerns
Funding?
Benefits?
Belief It is Just a Paperwork Exercise?
EMS Isn’t Applicable to Cities
Tons of Assistance Available in “Selling” the Benefits of EMS

6. EMS Champion
The EMS Champion or Environmental Management Representative (EMR) Should be Selected to Lead the EMS
Responsible for the Day-to-Day Implementation of the EMS Program and Meeting Time Lines
Key Considerations
Must Have the Time and Desire
Important Traits: Team Builder, Organizer, and Proficient Speaker
Environmental Background is a Plus
Senior Management Should Designate the EMR in Writing and Provide a Direct Conduit for Progress Reports

7. EMS Champion Specific Responsibilities
Select, Train, and Schedule EMS Core Team
Write EMS Procedures
Develop Templates
Communicate Progress and Identify Deficiencies
Develop Training Program
Select and Train Audit Team
Assist with Environmental Compliance
Conduct Management Review
External and Internal Communication of the EMS

8. EMS Champion Send the EMR to Training
Recommend ISO Lead Auditor Training
EMS Implementation Training
Environmental Compliance Bootcamp
Facilitator Training

9. Select and Train the EMS Core Team
Core Team Members Are Responsible for Guiding and Directing the EMS
Select/Volunteer a Team (less than 20 people) and Provide EMS Training (1 - 2 Days)
Core Team Should Include the Environmental Champions and the Naysayers
Core Team Should be Cross Functional
EMS Core Team Members Should Have EMS in their Performance Plan

10. EMS Core Team
Schedule Regular Meetings Every Month and KEEP ATTENDANCE RECORDS
Keep Meeting Minutes and Distribute
Use Each Meeting to Also Conduct Training for Next EMS Piece
Get Commitment for Core Team Members for At Least the Term of Implementation
Have City Manager Write Each Member a Letter of Support

11. Communication of the EMS
Start Engaging Staff of the EMS at the Beginning of Implementation
s, Bulletins, Paycheck Notes, Posters
Adopt an Environmental Policy and Use it for Employee Support
Develop an EMS Training Course and Ask HR to Deliver During New Employee Orientation

12. Communication of the EMS
Develop an Environmental Awards Program Recognizing Employees for Their Effort
Consider an Environmental Logo/Logo Contest
Buy Trinkets (Pens/Paper/Hats) for Dissemination
Send Good News Bullets To Management Frequently
Consider Council Briefings on Progress

13. EMS Training
Determine the Appropriate Level of Training for Staff by Job Description/Title
EMR Needs Immediate and Upfront Training
EMS Core Team Needs Detailed Training and Must Understand EMS Terms
Training in Order of Importance
Facility Manager’s Need to Understand Objectives and Targets and Significant Environmental Aspects
Management Needs to Understand EMS Commitments
General Staff Should Have EMS Awareness Training Each Year

14. Redirect Set Your Target and Timeline for EMS Implementation
Use Templates and Examples from Other Organizations
Tailor Documents and Approaches to Meet Your Organization
If Something Isn’t Working, Stop, Reassess Goal, and Redirect.
During EMS Implementation, You Will Constantly Evaluate and Redirect Your Course

15. Top Three Lessons Learned
Don’t Give Up…It’s Worth It in the End
Ask For Help
Call TCEQ, EPA, or Another City
Great website
Always Remember the EMS is About Environmental Improvements, Not the Documents

16. Contact Information
Laura Fiffick