1. Training programme for library staff
Financed by
The Swedish International Development Agency (Sida)
In cooperation with
The National Library of Sweden,
The Ministry of Culture, Sports and Tourism, Vietnam
and The Ministry of Information and Culture, Laos

2. Module 1:
Role of the library in Society

3. Defining the public library
A public library is an organization established, supported and funded by the community, either
through local, regional or national government or through some other form of community organization.
(Public Library Manifesto, 1994)

4. The purposes of the public library
The primary purposes of the public library are to
provide resources and services in a variety of
media to meet the needs of individuals and
groups for education, information and personal
development including recreation and leisure.
(IFLA Guidelines for Public Libraries, 2000)

5. The Public Library
The public library is the local centre of information, making all kinds of knowledge and information readily available to its users
(Public Library Manifesto, 1994)

6. Library users and non users
Meeting the needs of the user
Identifying potential users
Analysing user needs

7. Access to information
Access for all
Local needs
Local culture

8. Library collections Collection development
Collection management policy
Content of the policy

9. Range of resources Collections Formats Collection development
Criteria for collections
Collection maintenance principles
Acquisitions and discards
Standards for book collections
Special collections

10. Book donations What is the content of book donations
Criteria for book donations
The effect of book donations

11. The Book Chain CREATION Authors READING Readers PUBLICATION Editors
DISTRIBUTION
Booksellers /
Libraries
PRINTING
Printers

12. To identify special target groups
Meeting the needs of the users
Identifying potential users

13. Services to special target groups
Potential users, who for whatever reason, are
unable to use regular services of the library have
a right to equal access to library service. The
library should, therefore, establish ways of
making library material and services accessible
for these users. (IFLA Guidelines for Public Libraries, 2000)

14. Library statistics and measurement
Performance indicators
Usage indicators
Resource indicators
Human resource indicators
Qualitative indicators
Cost indicators
Comparative indicators

15. Performance measurement
Input
Output
Benchmarking

17. Training programme for library staff
Financed by
The Swedish International Development Agency (Sida)
In cooperation with
The National Library of Sweden,
The Ministry of Culture, Sports and Tourism, Vietnam
and The Ministry of Information and Culture, Laos

18. Module 2:
Library management
and promotion