1. TRAINING The “step child” again !!
Eugenè Joubert - co Founder - FCM (SA)

2. Highlights No provision in the DC Act for training
That was intentional in 1998
No provision in the DC Amendment Bill
All legislation “must” drive education/training ?
National Credit Act
Compulsory training
Legal Practitioners Act
Compulsory education/training
Eugenè Joubert - co Founder - FCM (SA)

3. “Previously and New” registered Debt Collectors should undergo at least PROFICIENCY TRAINING in the Debt Collectors Act in order to contribute to the purpose of the Act.
Owners, Directors and CC members should do at least the PROFICIENCY TRAINING and TRUST ACCOUNTING FOR DEBT COLLECTORS which is a Unit Standard of SAQA on NQF level 4.
Trainee Debt Collectors MUST do PROFICIENCY TRAINING and at least 2 Unit Standards (Ethics and Legal) both Unit Standards of SAQA on NQF level 4.
Eugenè Joubert - co Founder - FCM (SA)

4. Recommendations:
1. Add in Training as a pre-registration criteria for Trainee Debt Collectors.
2. Add in pre-renewal training for previously registered Debt Collectors and New Debt Collectors.
3. Add, to point 2 above, Trust Accounting for Owners, Directors and CC members.
Eugenè Joubert - co Founder - FCM (SA)