1. How to Help Students Who are Struggling
Graduate Advisor Brown Bag
September 20, 2016
How to Help Students Who are Struggling

2. The struggle The nature of the struggle: Insights from ombuds data
Person most likely to have concern about
Major Professor
Department Head
Other faculty (course instructor)
Most commonly held concerns
Unfair treatment or evaluation
Probation, suspension, dismissal
Workload
Authorship/Intellectual Property

3. The struggle Ombuds Reporting Categories (IOA)
Evaluative Relationships
Career & Professional Development
Compensation & Benefits
Service/Admin Issues
Values/Ethics

4. How to Help Strategies Preventative tools Listen
Identify most pressing problem
Discuss options and help identify pathway forward
Preventative tools
Mentoring compact
Individual Development Plan

8. Resources Ombuds Officer Dean of Student Life assists with
Confidential, Informal, Independent, Neutral
Role of ombuds
Dean of Student Life assists with
Harassment and discrimination
Sexual harassment and assault, dating violence, domestic violence, stalking

9. Resources Dean of Student Life offers support services
Gay, Lesbian, Bisexual, Transgender Center
New Student & Family Programs
Off-Campus Student Services
Student Legal Services
Women’s Resource Center

10. Resources Counseling Services Career and Personal Counseling
Crisis Intervention
Learning Disability and ADHD Screening
Stress Management & Biofeedback Services

11. Case studies

12. Graduate Academic Appeals Panel (Rule 59)
Appealing decisions
Graduate Academic Appeals Panel (Rule 59)
Final grades & unauthorized absence
Evaluation of performance on examinations
Probation, suspension, dismissal, termination
Resolution Procedures
Preliminary Resolution Procedures
Formal Resolution Procedures

13. Separation, Dismissal or Termination from the Program
When a department/program or advisory committee wishes to recommend separation from the department/program only and allow the student the opportunity to find another department/program that is willing to admit her/him: A letter from the department/ program or advisory committee should provide the reason(s) for separation and the recommended separation action along with proper justification and supporting documentation of scholastic deficiency. The department head approves this recommendation in most cases.

14. Separation, Dismissal or Termination from the Program
OGAPS should be copied on the letter and provided a copy for the student record.
It is recommended that dismissal letters be sent to the student via certified mail and .
The department should place a block from registration on the student’s account.
If the student is registered for classes in a future term, the department should un-enroll the student for the future term.

15. Separation, Dismissal or Termination from the University
When a department/program or advisory committee wishes to recommend separation from the university: A letter from the department/ program or advisory committee through the dean of the college and associate provost for graduate studies should provide the reason(s) for separation and the recommended separation action along with proper justification and supporting documentation of scholastic deficiency. The separation action could entail suspension (separation from the university for a definite period of time), dismissal (separation from the university for an indefinite period of time), or termination (permanent separation from the university).

16. Separation, Dismissal or Termination from the University
If OGAPS approves the recommendation, a letter will be sent from OGAPS and the department/college will be copied.
The dismissal letter will be sent to the student via certified mail and .
OGAPS will place a block from registration on the student’s account.
If the student is registered for classes in a future term, the department should un-enroll the student for the future term.

17. Questions? For questions about dismissal procedures please contact:
The Office of Graduate and Professional Studies or
Rachel Krolczyk