1. SPT - the way travel should be!
Wednesday, 18 April 2018
SPT - the way travel should be!
Today I would like to explain the SPT Program, an initiative that IATA has taken together with a number of other aviation-related organisations.
SPT was initiated from an IATA Resolution in 1997 to make the flows in airports more passenger-friendly.
IATA quickly realised that this was more than an airline issue and asked other organisations to join forces. The SPT Board consists of organisations representing passengers, travel agents, airports, airlines, customs and immigration authorities as well as biometric and communications industries.
An Interest Group was formed with 17 interested parties and now 3 years later, there are more than 60 members and increasing all the time.

2. SPT - the way travel should be!
Wednesday, 18 April 2018
Current Environment
Check-in, security and border clearance processes are resource intensive
High staff costs, cumbersome procedures that discourage travel and hinder effective border and security screening
Aviation industry is recovering
congestion issues will return
borders will become increasingly difficult to control
A new more effective process is required
Check-in, security and border clearance processes for international passengers are resource intensive, resulting in high staff costs and cumbersome procedures that discourage travel and hinder effective border and security screening. We are now seeing the signs that aviation growth will return and when it does so will the congestion issues. Unless the situation is addressed effectively, growth in travel will be severely limited, borders will become increasingly difficult to control, and vulnerabilities inherent in the travel network will be exploited.
A new, more effective means of processing passengers and enhancing border control and security is needed. The Simplifying Passenger Travel Program has been working on this with many of your colleagues in this room and we believe there are now excellent opportunities to move forward.

3. SPT - the way travel should be!
Wednesday, 18 April 2018
SPT Vision
To measurably improve the passenger experience and enable security enhancements by:
implementing biometrics and other new technologies;
sharing information amongst service providers;
enabling controls and services to be effected more efficiently
The Simplifying Passenger Travel initiative has a vision – that is:
To measurably improve the passenger experience and enable security enhancements by:
implementing biometrics and other new technologies;
sharing information amongst service providers;
enabling controls and services to be effected more efficiently

4. SPT - the way travel should be!
Wednesday, 18 April 2018
SPT Vision
The aim is to improve the passenger travel experience by replacing repetitive checks of passengers and their documents with a new streamlined system.
The new system will collect the information once and then share it electronically with subsequent service providers.

5. SPT - the way travel should be!
Wednesday, 18 April 2018
SPT Vision
The automated system would use biometrics as a means of verifying the identity of the passenger.
Real-time queries with government databases would not only improve aviation security but also national security.

6. SPT - the way travel should be!
Wednesday, 18 April 2018
SPT Stakeholders
Passengers: less hassle travel
Airlines: customer satisfaction
Airports: better resource use
Customs & Immigration: improved controls
Governments: efficient transport systems
...AND EVERYONE WANTS TO INCREASE SECURITY AND REDUCE COSTS
All parties have a stake in making the international aviation system move passengers more smoothly and securely, and to do so with maximum efficiency and minimum cost.
The Passenger – who wants less hassle in travelling
Airlines – who want to improve customer satisfaction
Airports – they want to have better use of their facilities
Customs & Immigration – they want to strengthen border controls
Governments in general want more efficient transport systems and
Everyone wants improved security as well as reduced costs
The SPT Interest Group brings these parties together to work on re-engineering the whole journey.

7. SPT - the way travel should be!
Wednesday, 18 April 2018
Catalysts for Change
Biometrics in passports
US legislation deadline 26 Oct 2004
Accelerated govt efforts but deadline is tight
ICAO Blueprint enables States to move ahead
Mandating API and access to PNR
Many countries requesting additional data
US legislation requires biometrics in passports and for their visa waiver countries by Oct 2004 if they wish to continue their visa free status; This has caused acceleration of the development of standards and individual State programs to put biometrics in travel documents
ICAO has developed its blueprint for biometrics in passports and other MRTDs – a subject of discussion at this meeting.
Various countries have legislated that airlines provide API and access to PNR data - Some of these API proposals include data requirements beyond those in airline systems and machine readable zone of ICAO standard passport and visa. They therefore cannot be collected automatically and some new data collection means is needed to avoid collecting at the airport with associated congestion.
All of this has accelerated efforts to move to a new way of passenger processing

8. SPT - the way travel should be!
Wednesday, 18 April 2018
SPT Vision to Reality
Promotional
Catalyse industry change
Theoretical
Process mapping and re-engineering
International Standards and Legislation
International standards
International, regional and national laws
Practical
Pilot testing of SPT System
To move the SPT Vision to Reality there must be:
Promotion of the concept
Process Mapping and re-engineering
Development of international standards as well as national and regional laws
All of that has been done or is in train.
Then there must be pilot testing of the system. Today we will cover some of these systems, just to demonstrate that it is happening and this is not a theoretical exercise.

9. SPT - the way travel should be!
Wednesday, 18 April 2018
SPT Trials/Services
Amsterdam – Privium
Border clearance + – iris recognition
Australia – SmartGate
Border clearance – facial recognition
Japan – e-Airport
Check-in, security, RFID baggage – facial, iris
Canada – CANPASS-Air
Border clearance – iris recognition
Germany – Automated Border Control (ABC)
PRIVIUM was launched October 2001 by AMS Airport. It provides expedited immigration on departure using biometrics (iris recognition) as well as arrivals. This is packaged with special services.
In Australia, SmartGate - is the name of the Biometric enabled border clearance project involving Australian Customs, Immigration and Qantas. The biometric chosen is facial recognition. It is currently applied to QF crew in Sydney but will be extended to other locations and then to passengers.
Japan is promoting the E-airport and at NRT there are currently trials by both the major Japanese airlines for E check-in and boarding gate control as well as identification authentication at security using facial and iris recognition. One of these trials is being extended to SEL Incheon Airport to look at interoperability of systems. NRT Airport is also trialing RFID tags to expedite and control the passage of baggage through the terminal

10. SPT - the way travel should be!
Wednesday, 18 April 2018
SPT Trials/Services
Amsterdam – Privium
Border clearance + – iris recognition
Australia – SmartGate
Border clearance – facial recognition
Japan – e-Airport
Check-in, security, RFID baggage – facial, iris
Canada – CANPASS-Air
Border clearance – iris recognition
Germany – Automated Border Control (ABC)
CANPASS-Air is a program of the Canada Border Services Agency The system uses iris recognition biometric for automated border crossing into Canada. It was launched at Vancouver Airport in July and extended to Halifax in December There are plans to roll it out to other airports across Canada during 2004/05. It is a regular system and not a trial.
Germany has just commenced a trial of automated border clearance in both directions at Frankfurt Airport using iris recognition.

11. SPT - the way travel should be!
Wednesday, 18 April 2018
SPT Trials/Services
Singapore – Immigration Automated Clearance System (IACS)
Border clearance – fingerprint
UAE – E-Gate
UK – Trial at London Heathrow T3 & T4
Border clearance - iris recognition
Planned
NEXUS-Air – Canada/US border clearance
USAccess – LHR-IAD check-in, security,US border
Singapore has in place an automated immigration system using fingerprint biometric and is considering extension to other airport processes;
The United Arab Emirates has an “E-gate” system in place for automated border control using fingerprint but is also considering facial and iris.
The UK conducted an important trial in 2002 at LHR Terminals 3 and 4 involving BA, VS, the BAA, as well as UK Immigration & Customs. The objective of the trial was to prove the concept of expediting the arrival process using biometrics while maintaining border integrity. We will give more details in a moment
Two additional trials are under active development – one is an extension of the CANPASS-Air platform to include US border clearance as well. Canada and the US are working together to implement this in Nov.
Also planned is a trial involving UA route from LHR-IAD, involving automated check-in, security and US clearance processes on arrival. This project using face and finger is expected to commence in July.

12. SPT - the way travel should be!
Wednesday, 18 April 2018
UK Trial at LHR T3 & T4
I would now like to introduce Alan Craig, UK Immigration Service, who will talk to you about the UK Trial and how it has led to a UK government decision to proceed with automated clearance for pre-registered passengers as a regular program.
*** Double click on icon at top right to start video.

13. SPT - the way travel should be!
Wednesday, 18 April 2018
Challenges
Biometrics
standardize procedures, technology & data
Legalities
international data privacy issues
Advance Passenger Information (API)
what data, where to collect, how long to keep
Cost-effective solutions
balance between commercial and govt needs
Registered Traveller Programs
standard policies for checks and data integrity
There are a number of challenges involved in implementing the SPT vision.
There is a need to achieve standardization and full-scale implementation of biometrics in government-issued MRTDs. Otherwise there will be a requirement for a proliferation of biometric id’s, readers and supporting technology that will result in a lack of acceptance and use by the traveling public.
Data privacy concerns must be addressed for all non-voluntary information sharing initiatives, and voluntarily provided information must be safeguarded from internal abuse.
We need a number of issues to be clarified before the full benefits of using API can be achieved. These include definition of “standard” data, identification of the trusted authority to gather the data, the duration of storage of personal data, a procedure to collect API data at the pre-travel stage, and an increased passenger awareness of government requirements.

14. SPT - the way travel should be!
Wednesday, 18 April 2018
Challenges
Biometrics
standardize procedures, technology & data
Legalities
international data privacy issues
Advance Passenger Information (API)
what data, where to collect, how long to keep
Cost-effective solutions
balance between commercial and govt needs
Registered Traveller Programs
standard policies for checks and data integrity
Each SPT stakeholder has different requirements and this leads to the question of how to balance commercial needs with government needs. There are limited financial resources, which are particularly acute for airlines. The challenge will be for all of the stakeholders to work closely together to produce cost effective and interoperable process solutions.
Standard policies are required across all States for effective background checks and integrity of data in regard to ensuring secure enrolment and issuance procedures for Registered Traveller Programs. Overcoming these obstacles will be essential for control authorities, airports and airlines to trust any devices containing biometrics (whether they are MRTDs or smart cards) and the data contained therein.

15. SPT - the way travel should be!
Wednesday, 18 April 2018
Recommendations
Biometric in MRTD – identity token for pax
2nd biometric needed for interoperability and robustness
Use biometric identity as risk management tool
Test/implement multi-country automated biometric-enabled inspection process
Use biometric identity confirmation as part of Registered Traveler Program
As indicated in the working paper submitted to the division, the SPT program recommends that:
The Biometric contained in government issued MRTDs should be used as the basic identity and entitlement token for passengers. However to improve interoperability and the robustness of any proposed system, it is recommended that a 2nd biometric be added to MRTDs
Use biometric identity confirmation as a key risk management tool.
Test and implement an automated, biometric enabled inspection process on a multi-country basis. We have a number of single country programs in place but need to link these to enable a regional then global system.
Use biometric identity confirmation as part of Registered Traveler Programs to allow passengers who are pre registered in an automated identification system to check in, board and clear arrivals processes at self-service kiosks, while using biometrics and MRTD MRZ data to replace routine manual identity checks.

16. SPT - the way travel should be!
Wednesday, 18 April 2018
Benefits
More efficient and secure passenger authentication
Removal of low risk passengers from primary inspection allows better use of resources – use for higher risk passengers
Reduction in fraudulent documents and inadmissible passengers
An accelerated world-wide issuance of MRTDs with encrypted Biometrics would dramatically improve the ability to perform secure automated passenger authentication and thereby increase security for all air passengers.
Better risk assessment would be enabled which would improve Border clearance integrity. This would then enable the better use of resources to be applied towards higher risk or unknown passengers.
Use of biometrics in MRTDs would reduce the amount of fraudulent documents as well as inadmissible passengers

17. SPT - the way travel should be!
Wednesday, 18 April 2018
Benefits
Optimization of facilities – increased capacity and reduced congestion
Expedited processing of passengers through security – according to risk
Easier, quicker travel experience for passengers
Lower costs for all parties
Use of automated kiosks will result in increased processing capacity and reduced congestion. At many airports it will not be possible to continue adding space and/or personnel
Passengers could be expedited security checkpoints using biometric enhanced identification. This could be matched against the passenger’s most recent risk assessment data, and the passenger could be directed to the appropriate security lane.
All of this will result in an improved experience for the passenger AND lower costs for all parties.

18. SPT - the way travel should be!
Wednesday, 18 April 2018
Conclusion
We now have the tools
Put biometrics in MRTDs
Use the Technology available
Let’s move forward to improve security yet reduce the hassle passengers experience
SPT is available to assist
We now have the tools available to move forward
We call upon States to put biometrics in MRTDs AND all stakeholders use the technology available to automate many of the current manual tasks
We can achieve improved security while at the same time reduce the hassle that passengers currently experience.
Our SPT team is ready to assist any State or airport that wants to implement these systems

19. SPT - the way travel should be!
Wednesday, 18 April 2018
Thank you!