1. EAME TA2 Inspections Training program -- 2009 Medium Wheel Loaders
Via Webex - Malaga, May 2010
Customer Stimulus Program

2. Objectives After completing this training module you will be able to:
- Explain the concept and key benefits of a TA2-inspection,
- Perform a full TA2-inspection in the most efficient manner on a MWHL following Caterpillar best practice procedures and recommendations.

3. Agenda (1) 1. Introduction to Caterpillar’s TA2-inspection: Definition
Key benefits
Strategic fit – Customer Stimulus program
2. Inspection preparation:
Familiarizing yourself with the inspection forms
Gathering technical documentation
Safety considerations
3. WHL-TA1 walk around visual inspection (including video-clips & screen captures)
4. WHL-TA2 technical inspection (including video-clips & screen captures)

4. 1. Introduction to Caterpillar’s “TA2 Inspection”

5. TA2-Inspection: Definition
TA2 inspections are designed by Caterpillar
- to provide insight into a machine’s general performance health &
- to support a customer goal of maximum mechanical performance
with minimal unscheduled downtime.
Properly executed, this supports the dealers service differentiation => additional Parts & Machine Sales

6. TA2-Inspection: Definition (Ctd)
Fluids level, color and condition checks
Leaks checks
Sealing condition checks
Visible structural checks
Visual wear-checks
Noise checks
Broken, loose or missing parts checks
Pressure checks
Cycle time checks
Cylinder drift checks
Back to factory standards
Fault Codes download
S.O.S

7. TA2-Inspection: Key Benefits
TA2-Inspections provide:
clear insight to the working condition of a machine:
definition of potential problems before failure
condition of critical systems adjustments
upfront repair costs and downtime planning
After TA2-Inspections, repair-strategies (before failure) can be developed
to maximize machine uptime
to preempt expensive repairs
to improve machine efficiency
to improve machine fuel efficiency