1. introduction to services at the Counseling Center
Mark starts
The Catholic University of America Counseling Center

2. Contact Info and Hours of Operation
On Campus: 127 O’Boyle Hall
First floor, take a right after entering the main doors
Phone: (202)
Website: counseling.cua.edu
Social
Facebook, Twitter, Instagram
Hours of Operation- School Year
Monday – Thursday: 9am to 7pm
Fridays: 9am to 5pm

3. Counseling Center Staff 2016-2017
6 Staff Psychologists
2 Staff Social Workers
1 Part-time Psychiatrist
3 Psychology Interns
10 Externs: 6 Psychology and 4 Social Work
6 Practicum counselors

4. Overview of Services Individual Therapy
Free for full-time students & evening Law Students
1x/week, 45-session limit
Group Therapy
Free for all students, usually 90-minutes, variety of topics
Medication Consultation
Current clients only (free)
Walk-In Services
Let’s Talk
Emergency
Assessment and referral
Free initial meeting for all enrolled students
Intended to assist and consult in emergency situations

5. Therapy Groups Planned for Fall 2016/Spring 2017
Understanding Self and Others
Empowerment Group
Social Confidence Group
Mindfulness
MOSAIC

6. Walk-In Appointments Let’s Talk Emergency
Informal meeting for non-urgent matters
Support, suggestions, and recommendations to address specific concern
Brief: ~ minutes
Walk-in only during business hours
Brief paperwork
Max of 2 Let’s Talk consults per semester
Meeting for urgent matters
Counselor will evaluate student’s safety and offer support, suggestions, and recommendations to address specific concern
Brief: ~20-30 minutes
Walk-in only during business hours
Brief paperwork

7. Confidentiality
Client rights to confidentiality are protected by District of Columbia law, the American Psychological Association’s Ethics Code and the National Association of Social Workers’ Code of Ethics. It is both illegal and unethical to violate rights to confidentiality.
Any student, 18 or above must give written permission to allow the release of information regarding any contact with the center.
Exception to confidentiality immediate danger to self or others

8. when to consult or refer
When you are doing more “counseling” with a student than feels appropriate
The problems or requests made are outside the scope of your role with a student
After some effort, you feel like you are not making progress in helping a student
When you wonder if a student has a disability or is struggling psychologically

9. How to Refer Ask “Are you talking to someone about this?”
Express your concerns directly to the student with a focus on observed behaviors (avoid offering diagnostic labels)
Let the student know that the issues he or she is discussing with you are not your area of expertise or training
Normalize seeking help
Encourage the student to call the Counseling Center and make his or her own appointment
If urgent, call from your office to consult and assist the student with a walk-in emergency assessment
Follow up with the student to check on status and follow-through

10. Questions?