1. Financial Aid Counselor
Comment Code 399
Megan Nicholson
Financial Aid Counselor

2. 399 Code – What is it? Prior Prior Year – 2015 Tax Information
One-time situation
Discrepancies in AGI, Taxes Paid, Wages, etc.
Additional Financial Information and Untaxed Income
Warnings- cross year edits
EFC change threshold

3. Delays Increased attrition
C Code 399 Appears
Identify
Hold Aid
Research
Outreach
Collect Documents
Resolve
Update
Delays Increased attrition

6. How is it resolved?

7. How is it resolved? IRS Data Retrieval IRS Tax Transcript 1040s W2s
Other Untaxed Income documentation

8. Resolved with lower EFC
Institution must disburse any additional aid, consistent with late disbursement rules 34 CFR (g)
Resolved with higher EFC
Institution must determine eligibility based on the corrected EFC and not make additional disbursements for which the student is no longer eligible
Student must repay funds they are no longer eligible for

9. Exceptions
Changes in number in household, number in college, and assets will not cause 399
Graduate students
Professional Judgements
Switched parents
Dependency Status or marital status
Non Pell Grant eligible (maybe)
399 goes away or reprocessed

10. Unable to resolve?
Disbursement treated as an overaward for need-based aid
Federal Work Study ceases
Pending aid cannot be disbursed
September 9, 2017 deadline

11. Scenarios
Q- There is no Comment Code 399 on the ISIR. A student called our office to ask why their financial aid package was different between and We noticed income differences. Do we need to do anything?
Q- A parent of a dependent student was single in They were married September 20th, Do we need to include step-parent’s income on ? ?
Q- A student claimed $200,500 in assets in and $0 in Do we need to resolve this discrepancy?
Q- A student received a Comment Code 399 after they were enrolled at our institution. Do we need to resolve the conflicting information?
Q- Are we required to resolve conflicting information on a Comment Code 399 if it will not affect the EFC for either award year?

12. Discussion

13. Questions? Comments? Megan Nicholson Financial Aid Counselor

14. Additional Information and Resources