1. Pilipinas Shell Petroleum Corp
Supply Chain Resilience
(Fuels Supply Chain)

2. Shell Philippines Fuels Supply Chain Overview
Crude Supply
Manufacturing
Fuels Supply & Distribution
Customers
Wholesalers
Retail Stations
Marine transport
Road transport
Refining and Blending
(Batangas Refinery)
Storage Facilities
Power & Industrial
Shipping
Aviation
Our Challenges…
>500 trucks
>900 drivers
>30 chartered vessels
2 MR Import Facilities
>22 terminals
>1,200 customers
More than:
22 Storage Sites
30 Marine Tankers
300 Road Tankers
13M Kms yearly
1,000 customers

3. Building a Resilient Supply Chain
Building Resilience starts with a ROBUST AND AGILE SUPPLY CHAIN before a Disaster strikes
Supply Disruption
Capability-Building
Recovery
Get the Basics Right
Fast Response,
Quality Execution
People
Assets
Processes
People
Assets
Processes
NO HARM TO PEOPLE AND ENVIRONMENT
Robust and Agile Supply Chain
Resilient Supply Chain
CONTINUOUS IMPROVEMENT 3
Follow the approve lifting plan

4. Robust and Agile Supply Chain
Get the Basics Right
Building Capability
Emergency Prep
Pre-Incident Plans
Route Hazard Mapping
Drills
Assurance
Self and independent
Network Planning
Alternative distribution
Access to Shell Regional Network
Disaster risk management and hazard mapping.
Regional cooperation
Business continuity management
International Standards
for vessels, terminals, trucks
Asset Management System
Tank, Pipeline, Jetty Integrity Preventive Maintenance
Best practice policy
Critical infrastructure protection /inter- modalism.
Supply Disruption
Certification to perform Critical Tasks:
Emergency Response
Asset Maintenance,
Product Handling, etc
Drills including industry & government
Share information
Human resource and capacity management
PEOPLE
ASSETS
PROCESSES
SIRE, IACS, double-hull for vessels
API, ASME, DEP for terminals
Shell Global Vehicle Standard
APEC 7 Principles

5. Resilient Supply Chain – After a Disaster
Fast Response, Quality Execution
Recovery
Supply Disruption
PEOPLE
ASSETS
PROCESSES
Emergency Response Plan
Incident Command System
Incident Commander
Emergency Response Team
Fire Fighting Systems
Oil Spill Equipment
Emergency Response
Crisis Management Team
Management Duty Officer
Waterborne Industry Spill Equipment
Crisis Management Plan
Partnerships with Private Companies/NGO
Crisis Management
Alternate Supply Points
Local/Regional Transporters
Contingency Plans
Supply Chain Playbook
Business Continuity Team
Business Continuity

6. Look Back – Typhoon Haiyan Devastation in Tacloban
Day 11: Day 30:
Look Back – Typhoon Haiyan Devastation in Tacloban
Day 0:
Yolanda hits Tacloban
No Power, Communications
No Transportation
Day 5:
First SHELL Tanker Truck arrives in Tacloban (supply restored)
Learning after Typhoon Haiyan:
Improve Communication
Building Reinforcements
Improve Local Government tie-ups
Strategic stockpiles
Partnerships with Private sector on Relief & Recovery, Rehab
Working with local communities to help rebuild/repair the damages
Day 11:
Shell Depot basic operations restored; 50% of Shell Retail Stations already operational
Learnings
1. communications
2. emergency evacuation and staging areas
Day 30:
Shell Depot Fully Functional 6

8. Preparedness and Resiliency
Disaster Preparedness, Relief & REHAB- PARTNERS through PILIPINAS SHELL FOUNDATION INC (psfi) or MALAMPAYA FOUNDATION INC (MFI)
Preparedness and Resiliency
Relief & Recovery
Rehabilitation
San Antonio Formation & Enhancement Center (SAFEC)
Phil Business for Social Progress & Pinoy Relief Fund
Corporate Network for Disaster Response
Network Foundations:
ABS CBN-DZMM TLC
GMA Kapuso
ABC Alagang Kapatid
Tacloban City Rescue Unit
Jesse M. Robredo Foundation (JMRF)
DepEd
Phil Red Cross
City Disaster Risk Reduction Management Office
National Bookstore Foundation
Phil Army, Padul-ong Tulong Samar, Province of Leyte, World Health Organization, Lifeline Asia Marine, Starlite Ferries, MIS Maritime
LGUs/Provincial Gus
International Organization for Migration
Phill Disaster Recovery Foundation
Impact Foundation
Catholic Relief Services
Intl Container Terminal Svcs Inc & Phil Ports Authority
Manila Observatory
Habitat for Humanity
Gawad Kalinga
Weather Phils
Stiftung Solarenergie Foundation
Bagong Araw Resettlement Credit Coop of Tacloban (BARCCO)- Tentative
Fundlife
Phil Institute of Petroleum