1. Director of Institutional Accreditation and Assessment
The Higher Learning Commission’s Student Survey Results in Preparation for the Comprehensive Quality Review 2017
Kim Barron
Director of Institutional Accreditation and Assessment
Ext. 2671

2. NMU Student Respondents
What academic program are you currently enrolled in?
Undergraduate Certificate Program Only % 6
Undergraduate Degree Program % 446
Graduate Certificate Program Only % 2
Graduate Degree Program % 54
Other % 16
Total % 524

3. NMU Student Respondents
What is your student classification?
Freshman % 81
Sophomore % 102
Junior % 110
Senior % 170
Graduate Student 9.49% 50
Other % 14
Total % 527

4. NMU Student Respondents
What is your current age?
17 to % 146
20 to % 247
23 to % 57
26 to % 20
29 to % 10
32 to % 17
37 to % 9
42 to % 12
51 and over % 8
Total % 526

5. NMU Student Respondents
What is your gender?
Male % 164
Female % 346
Other % 5
Prefer not to Disclose 2.28% 12
Total % 527

6. NMU Student Respondents
What is your ethnicity?
Hispanic or Latino 3.44% 18
Not Hispanic or Latino 89.12% 467
Prefer not to Disclose 7.44% 39
Total % 524

7. NMU Student Respondents
What is your race? (choose all that apply)
American Indian or Alaska Native % 17
Asian % 3
Black or African American % 10
Native Hawaiian
or Other Pacific Islander % 1
White % 462
Prefer not to disclose % 45
Total % 525

8. The Survey Questions (Quantitative)
A total of 15 items on a 5-point Likert Scale:
Strongly Disagree, Disagree, Neutral, Agree, Strongly Agree
Lowest mean score would result in a 1.0 (Strongly Disagree-low satisfaction)
Highest mean score would result in a 5.0 (Strongly Agree-high satisfaction)
n=530
The survey was administered online and results went directly to the Higher Learning Commission.

9. The Survey Questions
1. I am satisfied with the progress I am making toward completing my degree.
Percent agree or strongly agree: 83.6% Mean: 4.14 Responses: 523
2. Faculty who teach provide helpful instruction.
Percent agree or strongly agree: 88.0% Mean: 4.27 Responses: 526
3. Faculty are available when I need help.
Percent agree or strongly agree: 85.4% Mean: 4.17 Responses: 522
4. Course content is appropriately challenging for my program of study.
Percent agree or strongly agree: 86.0% Mean: 4.20 Responses: 522
5. Faculty who teach are knowledgeable about their subject areas.
Percent agree or strongly agree: 93.8% Mean: 4.52 Responses: 519

10. The Survey Questions
6. The school worked with me to identify an academic program that met my goals.
Percent agree or strongly agree: 50.1% Mean: 3.42 Responses: 481
7. An academic advisor provided me with accurate information about the requirements necessary to fulfill my course of study.
Percent agree or strongly agree: 70.4% Mean: 3.85 Responses: 506
8. An academic advisor was available to help me with questions about my course of study.
Percent agree or strongly agree: 74.3% Mean: 3.96 Responses: 505
9. I was placed at the appropriate course level that matched my academic preparation.
Percent agree or strongly agree: 82.0% Mean: 4.11 Responses: 506
10. When I have non-academic questions, I can reach someone who can help me in a timely way.
Percent agree or strongly agree: 65.5% Mean: 3.77 Responses: 501

11. The Survey Questions
11. Courses required to complete my degree are available when I need to take them.
Percent agree or strongly agree: 50.8% Mean: 3.28 Responses: 520
12. The communication I received from the school about the overall enrollment process was clear.
Percent agree or strongly agree: 70.2% Mean: 3.78 Responses: 516
13. Prior to enrollment, I received clear information as to how much my education would cost.
Percent agree or strongly agree: 61.8% Mean: 3.55 Responses: 511
14. Prior to enrollment, a school financial aid officer provided financial aid counseling to help me understand the responsibilities of borrowing money to finance my education.
Percent agree or strongly agree: 41.6% Mean: 3.02 Responses: 450
15. Overall, I am satisfied with my experiences at the school.
Percent agree or strongly agree: 73.2% Mean: 3.93 Responses: 526

12. The Survey Questions (Qualitative)
Is there anything else you would like for us to know about your experience at Northern Michigan University?
A total of 175 responses.
Data are not fully analyzed at this time. Upon completion, information will be added to this slide.