1. Liya Deng Social Sciences Librarian Eastern Washington University
A Holistic Approach to Academic Library Value: Information Literacy Instruction And Liaison Work Perspectives, A Tale of Two Universities
Liya Deng
Social Sciences Librarian
Eastern Washington University
Stan Trembach
Education Librarian
University of Northern Colorado

2. Evolving Nature of the Academic Enterprise

3. Implications for Libraries
Collection
Centered
User
Service

4. Effectiveness & Accountability
Information
Issues

5. what jobs are we here to do that cannot be done by others?
David W. Lewis

6. Librarians are increasingly called upon to document and articulate the value of academic and research libraries and their contribution to institutional mission and goals.
ACRL Value of Academic Libraries, 2010, p. 6

7. ROI in Libraries? Library Assessment Costs Benefits WHAT WE GIVE
Communicating
Analyzing
Collecting
WHAT WE GIVE
(INVESTMENT)
WHAT WE GET
(RETURN)
Costs
Benefits

8. ROI: Elusive concept in the academe
Challenges
ROI: Elusive concept in the academe
What is (should be) the driving force behind library assessment efforts?
More than one dimension

9. Subject-specific Library Instruction and Student Success
Nature of subject-specific library instruction
More advanced form of library instruction
Builds on students’ general information literacy proficiency
Utilizes subject librarian expertise
Focuses on assignment-specific content that supports the academic discipline
Typical student learning outcomes for subject-specific library instruction
Students will be able to identify a selection of online databases relevant to their discipline
Students will be able to assess the characteristics of a given article in order to distinguish between popular and scholarly sources
Students will be able to construct an effective search query in order to find relevant articles on a topic of their choice

10. SOCI 320 Data, Spring 2017
Sociology 320

11. SOWK 525 Data, Fall 2016

12. SOWK 468 Data, Fall 2016

13. PSYC 301 Data, Fall 2016

14. PSYC 313 Data, Winter 2017
Note: Although there was no significant change in the number of correct student responses in the post-test, these data warrant further investigation and a discussion with the teaching faculty. This analysis will inform the librarian's approach to future instructional sessions.

15. Subject-specific Intruction T-scores for Total
Paired Samples T-test
Paired Differences
95% CI
Subject-specific Intruction T-scores for Total
M (SD)
Lower
Upper t df
Sig. (2-tailed)
Pair 1 Pre-test t-scores Total -
Post-test t-scores Total
-22.8 (16.9)
-43.9
-1.7
-3.00 4
.04

16. Open-ended Questions – Selected Student Feedback
Using limiters to narrow down the search results
Use the library databases instead of browsing online
Select an appropriate database for my research topic
Be specific with keywords/subject terms
Don’t have to always use google
Use the library course-specific guide
Identify key concepts before searching the database
Search multiple databases at a time
Selecting synonyms for search terms

17. Collecting Faculty Feedback via Email Survey
The instruction was instrumental in helping the students complete an Introduction portion to a research report, particularly forming hypotheses based off of the literature review and integrating their findings with past literature.
For many students, the session provided foundational knowledge to begin research on their own topics and further refine their search skills.
I believe [library instruction] was also beneficial to make a connection with a librarian in case they had questions later.
[The librarian] provided highly specialized instruction related to identifying social welfare policies pertaining to issues in which students are interested. [It] was extremely valuable to my students.
The students became more adapt at performing a policy literature review, moving from some basic orienting resources and progressing toward the securing of materials necessary for more specific analyses.

18. UNC College of Education & Behavioral Sciences
Three Schools and six Departments
Various undergraduate and graduate programs
Eight institutes and research centers
Off-campus programs across the state
Over 100 faculty members
Over 3,500 teacher candidates enrolled

19. Size = Diversity Taking on too much and spreading too thin
Challenges
Size = Diversity
Taking on too much and spreading too thin
Responding to evolving user skills and expectations
Keeping up with technology
Tradition vs. innovation: Refusing to embrace change

20. The Path to Success

21. The Nuts and Bolts of Liaison Work
Collection of data affects analysis of data
Ongoing process
Feeds back into action plan
Model must grow from data analysis
Analysis
Model
Action
Review
Data

22. Liaison Work Philosophy and Action Plan
Communicate
Discover
Meet
Seize
Tasks
Campus Partnerships
Outreach To Faculty
Indirect Outreach
Focus
Areas
Conferences
Campus Committees
Widen Net
Assess
Close the Loop
Full Circle

23. School of Thought What organizational culture means
Everyone is contributing
Making a difference for the future
Promoting key operational principles
Openness
Scholarship
Intellectual freedom

24. The time is now.

25. Thank you!
Questions?