1. Group Communication

2. Cover Page
Name of group members, Last name first. Name of the class Speech 1315 Public Speaking Date Day and Time the class meets Campus My name

3. Grading Cont’d The Presentation (90)% Cohesion Originality Creativity
Visual Aids (Power point)
My Impression
Sources Cited in the Presentation

4. Advantages of Working in Groups
Resistance to change
Groups can do more than individuals
Decisions are accepted by people outside the group
Morale increases
Hostility and aggression are significantly reduced
Productivity is increased
Responsibility for the decision is diffused, so there is less risk of any one individual.

5. Definition of a Small Group
A small number of people (generally five)
Face-to-face interaction (better than meeting via technology)
Actively working together toward a common goal

6. Use and Value of Teams in the Effective Organization
Learning Groups-seeking and sharing information
Self-maintenance groups-seek to inspire desirable attitudes, understanding, and communication patterns rather than merely to inform.
Problem-solving groups-seem to resolve a problem

7. Characteristics of Effective Problem-Solving Teams
Effective Teams Are Well Organized
The more organized you are the better successful the team will be
Effective Teams Receive Periodic Training
In order for teams to be effective, they must be trained to work in groups. (this project)
Effective Teams Examine Assumptions and Opinions
If teams are to work effectively, group members cannot be afraid to challenge each other’s opinions and assumptions.

8. Characteristics of Effective Problem-Solving Teams, cont’d
Effective Teams Avoid Groupthink
The illusion of invulnerability
Shared stereotypes
Rationalization
Illusion of group morality
Self-censorship
Illusion of unanimity
Direct pressure
Mind guarding
Effective Teams Evaluate Possible Solutions
When teams are faced with problems, a criteria must be established to resolve it.

9. Characteristics of Effective Problem-Solving Teams, cont’d
Effective Teams Manage Cultural Diversity
Other Countries
Thailand, Malaysia, Indonesia
Accept the situation for what it is and take longer to identify problems
Sweden
The decision can be made by a low- level employee
Egypt
A fast decision was of little importance to Egyptians
Japan & China
Discuss all alternatives
Effective Teams Manage Cultural Diversity
America, Canadians, and Australians
Expects problems and quick to identify them when they do.
A single person makes the decision (manager)
Speed and Decisiveness
Make decisions as the discussion proceeds

10. Let’s Look At Virtual Communication
In this course, , texting and FTF are the most popular.
*Give group members s you check and numbers you use.
Let’s Look At Virtual Communication
At the end of the day, FTF is more advantageous the CMC because they carry more cues.

11. Participation and leadership in teams

12. Good Communication Skills
Active Listening
Paraphrase
Ask questions
Express empathy
Open-Mindedness
Listen to other point of views but do not be afraid to challenge other’s opinions.

13. Good Communication Skills, cont’d
Effective Personality Types
Extroversion
Agreeableness
Conscientiousness
Emotional stability

14. Task and Maintenance Needs
Task and Maintenance Roles
Task Roles
Functions that must be performed if the group is to accomplish its task or solve its problem.
Maintenance Roles
Functions that must be performed to maintain the interpersonal relationships and harmony of the group.

15. Task and Maintenance Roles
Group Maintenance Roles
Encourage
Harmonize
Relieve tension
Gatekeeper
Group Task Roles
Initiate
Give and seek information
Give and seek opinions
Elaborate
Energize
Review
Record

16. Dysfunctional Behaviors
Blocking
Aggression
Storytelling
Recognition seeker
Dominating
Confessing
Special-interest pleading
Distracting
Withdrawing

17. Handling Dysfunctional Behaviors
Plan your opening remarks carefully
Seat the person next to the leader
Avoid direct eye contact
Assign dysfunctional members specific tasks to keep them occupied
Speak in a specific order
When they stop to take a breather, break in!
Place an extremely talkative person between quiet members
Encourage withdrawers
Give praise and encouragement

18. Effective Team Leadership
Trait Theory of Leadership
A person must have certain traits to become a leader.
Experts agree that good leaders are not born, but are trained.
Function Theory of Leadership
There are certain functions or roles that must be performed if a group is to be successful.

19. Leadership Styles Authoritarian leadership style My way or the highway
Democratic Leader
Open communication and input from everyone.
Laissez-Faire Leader
A “hands-off” approach

20. How To Lead Face-to-Face Meetings
Inform everyone involved when and where all meetings are to take place.
Select a place for the meeting that will be conductive to effective discussion.
Check the facilities a few minutes before the meeting to see that every needed is in place.
Welcome people as they come in.
Start and end the meeting “on time.”

21. How To Lead Face-to-Face Meetings, cont’d
Preview and stick to the agenda.
Make sure the recorder is present
Encourage discussion
Ask questions skillfully
Listen carefully to all comments even if you do not agree with the statement.
Summarize
Thank the participants and the audience.
Report the results of the meeting

22. Exchange phone numbers and/or email addresses Twitter, Face-book
Leadership
Procedural Needs (Housekeeping)
Agenda
Exchange phone numbers and/or addresses
Twitter, Face-book
Topic (two topics)
Type
Distribute work loads (give the group members a deadline)!!!!!!!!!
Practice
Showtime 

23. Selecting The Group Format
Roundtable Discussions (Discussion in a circle)
Discuss problem-solving techniques in private, then discuss them in front of the audience.
Panel discussions (Talk Show Format)
A group of experts freely discussing issues.
Symposiums (Debate)
A group of experts discuss issues in front of an audience.
Oral Presentations (A Report)
One or all present a portion of the presentation.
Non-Traditional Presentations